• Owning the SRE lifecycle for NodeBalancer and Network Load Balancer — from design reviews and pre-rollout readiness assessments through production sign-off and ongoing reliability management • Designing and implementing SLO/SLI frameworks that reflect true customer experience for L4 and L7 load balancing services, and driving action when error budgets are at risk • Building and maintaining observability pipelines for NB/NLB infrastructure, including Prometheus metrics from load balancing components and system-level sources, and Grafana dashboards that enable rapid incident triage • Leading technical incident response for complex NB/NLB failures — BGP/VIP issues, failover failures, data plane degradations, and configuration problems — acting as the technical commander and driving root cause analysis and preventive follow-through • Developing and automating safe deployment workflows for phased NB/NLB releases, including bake period monitoring, feature flag management, and GO/NO-GO validation across global datacenter rollouts • Reviewing design documents, product requirement Documents and producing actionable SRE input on operational risks, capacity implications, Day-2 concerns, and product strategy gaps • Building automation and tooling using Python or Go that reduces operational toil and improves team-wide operational capability • Mentoring SRE II engineers on the NB team, providing hands-on technical guidance, code/config reviews, and raising the bar for the team's SRE practice • Participating in an on-call rotation for NB/NLB production systems, responding to incidents and driving resolution for customer-facing load balancing infrastructure • Participate in a scheduled, daytime-only on-call rotation to spearhead technical incident response and resolve complex NB/NLB failures.

• Own developer experience end-to-end: deployments, staging, dev environments, CI/CD pipelines. • Find what’s painful, fix it, then make it stay fixed. • Be a force multiplier for the engineering team. • Maintain, improve, and sometimes rebuild our CI/CD pipelines. • Work alongside our existing DevOps engineer on the broader infra picture: cluster management, observability, secrets, networking, cost. • Build and maintain templates and tooling for spinning up new services and dev environments. • Recommend and implement efficiency wins where you see them — right-sizing, autoscaling, scheduling, GPU utilization. • Write real code when the situation calls for it. • Care about the small stuff: clear runbooks, sane defaults, good error messages, deploys that fail safely.

Company Description Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry. Job Description 3 days onsite at the Redwood City office We are seeking an exceptional Sr Staff Site Reliability Engineer to lead critical infrastructure initiatives and drive innovation across our organization. You'll architect scalable solutions, navigate complex technical challenges independently, and deliver results under tight deadlines in a fast-paced environment. You'll work cross-functionally alongside builders who have helped shape the success of companies such as Google, Okta, AWS, and Snowflake. We are building the next generation identity security platform for the multi-cloud era - will you join us? You will: Strategic Leadership & Technical Execution - Lead enterprise-wide reliability and infrastructure projects across multiple teams with high autonomy - Navigate ambiguous problem spaces and deliver innovative solutions under tight deadlines - Architect and deploy solutions for Cloud Prem and SaaS customers at scale - Drive technical innovation and establish SRE best practices across the organization - Respond to critical incidents, lead root cause analysis, and implement long-term resolutions - Develop automation solutions to streamline operations and reduce manual workload - Participate in on-call rotation and ensure effective incident handoff and documentation Cross-Functional Collaboration & Communication - Partner with Engineering, Product, and Customer Success teams to align reliability goals with business objectives - Communicate complex technical concepts effectively to technical and non-technical audiences, including executives - Influence technical decisions across teams through thought leadership and demonstrated expertise - Build consensus and drive adoption of new tools, processes, and architectural patterns Customer-Facing Technical Leadership - Provide tier 2/3 technical support to enterprise customers for complex troubleshooting - Work directly with customer technical teams to resolve deployment, configuration, and integration challenges - Conduct technical onboarding and provide expert guidance on platform architecture and best practices - Create customer-facing documentation, troubleshooting guides, and run-books - Lead customer calls and technical discussions as a trusted advisor - Team Development - Mentor SRE and engineering team members, elevating technical capabilities - Foster a culture of reliability, operational excellence, and continuous improvement Qualifications Required Experience - BS degree in Computer Science or related field (or equivalent practical experience) - 7+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering - Proven track record leading large-scale, cross-team infrastructure projects from conception to production - Demonstrated ability to work autonomously on ambiguous projects with tight deadlines Technical Expertise - 5+ years with AWS (VPC, EC2, RDS, EKS, CloudFormation) and cloud automation - Expert-level experience with Kubernetes, Helm, Linux, and Terraform - Strong experience with GitOps model, distributed version control, and CI/CD pipelines - Proficiency with monitoring tools (Prometheus, Grafana, DataDog) - Strong programming/scripting skills (Python, Go, Bash) for automation - Deep understanding of distributed systems, microservices, and reliability patterns - Experience with Bazel and CueLang a plus - Hands-on experience with at least one major compliance framework (SOC 1/2, ISO 27001, FedRAMP Moderate/High) through an audit cycle Leadership & Communication - Exceptional ability to articulate complex technical concepts to diverse audiences - Track record of driving technical change across organizational boundaries - Successfully delivered multiple complex projects under tight deadlines - Strong customer service orientation with patience and empathy Work Style: - Thrives in ambiguous environments and makes progress without perfect information - Hands-on, "can do" attitude with bias for action - Low ego and high intellectual curiosity - Comfortable working across time zones - Self-motivated with strong ownership mentality For positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description: Senior DevOps Engineer (AI/Cloud Modernization) Fully Remote Job Type Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Senior DevOps Engineer to provide AI/Cloud Modernization support the Department of Housing and Urban Development's Office of the Chief Information Officer (HUD OCIO). The Senior DevOps Engineer will lead the design, implementation, and operationalization of HUD's DevOps platform and cloud-native capabilities. This role will support AI/ML modernization efforts by establishing automated pipelines, containerized microservices, data pipelines, and secure cloud infrastructure. This role collaborates closely with HUD infrastructure, operations, and AI/ML teams to ensure scalable, production-ready solutions. This is a fully remote position supporting a federal government contract that requires a federal background check and NACI clearance. Candidates must reside in the United States. Responsibilities - Design, develop, and maintain CI/CD pipelines using Jenkins, GitLab, or Azure DevOps for software development, DevOps, and ML Ops initiatives. - Establish and manage automated workflows for build, test, and deployment processes. - Configure and maintain cloud infrastructure (AWS, Azure) to support new capability development. - Develop and manage microservices, containerization, and declarative APIs. - Implement data pipelines (Apache Kafka) and automated data validation routines. - Support HUD in maturing architectures, technology stacks, coding standards, version control strategies, software integration points, and milestone plans. - Embed security in DevOps workflows in coordination with the Senior Security Engineer. - Document all processes, configuration management, and privacy/security compliance activities. - Participate in AI/ML proofs of concept and scale pilots into enterprise-ready systems. Requirements Required Experience and Skills - 7years of DevOps engineering experience, including CI/CD, cloud infrastructure, and automation. - 5years supporting federal IT modernization projects preferred. - Experience developing AI/ML-enabled solutions and scaling POCs to production-ready systems. - Expertise with microservices, containerization (Docker/Kubernetes), and API design. - Hands-on experience with infrastructure-as-code tools (Ansible, Terraform). - Knowledge of federal security and compliance frameworks (FedRAMP, NIST RMF, OMB M-Memos). - Previous experience in regulated/federal government environments is a plus. - Previous experience supporting HUD OCIO preferred. - Ability to pass required Federal background screening and obtain and maintain both government clearance and customer approval. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Technical Skills - Cloud Platforms: AWS, Azure - CI/CD Tools: Jenkins, GitLab, Azure DevOps Pipelines - Containerization/Orchestration: Docker, Kubernetes - Infrastructure as Code: Ansible, Terraform - Data Pipelines & Automation: Apache Kafka, Python/Bash scripting - Agile project management tools: Jira, Confluence - DevSecOps practices, secure coding standards, and AI/ML lifecycle support Core Competencies - Collaboration across multi-disciplinary federal teams - Risk management and compliance adherence - Problem-solving for scalable AI/ML solutions - Continuous improvement of DevOps processes - Documentation and knowledge-transfer expertise Education and Certifications - Bachelor's degree in Computer Science, Information Systems, or related field (required) - Master's degree in related field (preferred) Certifications: - AWS Certified DevOps Engineer or Azure DevOps Engineer Expert (required) - Kubernetes or Docker certification (preferred) - CI/CD pipeline automation certification (Jenkins, GitLab, Azure DevOps) preferred Physical Requirements Candidates must reside in the United States. Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally. Benefits Information Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays. Who We Are Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. Our Commitment to Non-Discrimination Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. Notice on Candidate AI Usage Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. To apply for this and other positions with our company, visit: https://recruiting.paylocity.com/recruiting/jobs/All/31dd0607-5fe1-43cc-a916-35084f250a54/Tanaq-Technical-Services-LLC