Blue Matter

• Drive business development and revenue generation by identifying, pursuing, and winning new client relationships with accountability for achieving significant sales targets • Own and expand strategic client accounts, serving as executive sponsor and trusted advisor to build long-term relationships that enhance BMI's brand and market position • Lead creation of compelling proposals, RFPs, and capability presentations that differentiate BMI's integrated analytics and technology offerings • Oversee end-to-end engagement lifecycle including selling, contracting, scoping, kickoff, delivery, and post-project follow-up to ensure exceptional client value • Provide intellectual leadership and strategic direction to project teams, guiding solution design and ensuring analytical rigor throughout delivery • Build, lead, and inspire high-performing teams of professionals across multiple levels and locations, fostering culture of excellence, innovation, and collaboration

• Bring genuine curiosity to study objectives, therapy areas, and the bigger picture, from product lifecycle strategy to client account dynamics. • Build foundational knowledge of the pharmaceutical and biotechnology industry, the asset development lifecycle, and the broader life sciences landscape. • Develop expertise across Blue Matter’s research methodologies and learn to speak fluently to the strengths, trade-offs, and applications of each. • Own your responsibilities by delivering consistent, on-time work across every project you touch. • Invest in our culture through internal initiatives, team-building, and peer collaboration. • Support end-to-end project execution across both qualitative and quantitative (survey-based) research studies. • Contribute to project discussions through active listening, thoughtful note-taking, background research, and sharing ideas. • Help develop research materials, including discussion guides, surveys, status updates, and analysis plans. • Execute rigorous quality control, managing data processing activities such as data entry and verification with care and precision. • Support report development alongside the research team to build report templates and synthesize findings into clear insights. • Coordinate timelines across internal teams, external vendors, and clients to keep projects on track. • Drive post-meeting momentum by proactively identifying and tracking action items.

• Lead and manage project teams in the delivery of cross-functional projects at the intersection of US health policy and life sciences commercialization • Engage with clients to frame policy implications for pricing, access, and reimbursement strategy • Lead and manage policy strategy engagements to help clients define their positions, prioritize issues, shape policy proposals and deploy policy communications • Support project leadership in the development of project objectives; develop and manage project plans and teams • Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion • Design, execute, analyze and synthesize primary and secondary research efforts • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies • Develop business and engage with senior-level clients • Recruit, develop and manage top talent • Identify business opportunities and support new business acquisition

• Review contact data and determine whether it should go into the Blue Matter (BM) CRM system • Gather contact data using web research, LinkedIn, and other sources to help expand the CRM system’s contact database • Format / prepare data for uploading into the CRM system • Review, clean, update, de-duplicate, and validate existing account and contact data in the CRM system • Enrich CRM data by adding additional information as directed • Run data queries and generate reports as directed • Assist in developing and updating marketing target lists • Use dashboards to track the “health” of CRM account and contact data and to identify areas for improvement

• Monitor, analyze, and synthesize federal and state health policy developments • Develop policy-informed insights to support launch planning, pricing, contracting, and access decisions • Execute on assigned project tasks • Prepare materials for project meetings • Execute analysis of primary and secondary research efforts • Create and utilize analytical tools to support decision making • Develop materials communicating results of analyses • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies • Demonstrate accountability for completion of project responsibilities • Regularly engage senior level clients

• Execute on assigned project tasks • Prepare materials for project meetings • Execute analysis of primary and secondary research efforts • Create and utilize analytical tools to support decision making • Develop materials communicating results of analyses • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies • Demonstrate accountability for completion of project responsibilities • Regularly engage senior level clients

• Successfully execute all aspects of the primary market research process – research design; questionnaire / discussion guide development; data collection, analysis and synthesis; and report creation and presentation. • Participate in project scoping and planning discussions and support the development of market research proposals. • Employ a broad range of quantitative and/or qualitative research methodologies and tools to address client business objectives. • Recommend best practices in data collection and data quality optimization. • Manage timelines and budgets; coordinate with relevant parties (internal team, external clients, contractors and vendors) to ensure timely and efficient project delivery. • Collaborate on key insights and recommendation development in conjunction with project team. • Contribute to building and growing client relationships; maintain a client management focus. • Serve as a trusted, credible point of contact throughout the market research project. • Demonstrate appropriate level of decorum with clients, including in challenging situations. • Present complex ideas in a clear manner; facilitate client meetings and readouts in conjunction with project lead. • Exhibit an understanding of “big picture”, longer-term project / client / account significance.

• Lead and manage project teams in the delivery of cross-functional projects across multiple areas of expertise, primarily focused on patient services but also including product/program commercialization, launch, strategy, and organizational excellence • Support project leadership in the development of project objectives; develop and manage project plans • Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion • Design, execute, analyze and synthesize primary and secondary research efforts • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies • Regularly engage senior-level clients • Recruit, develop and manage top talent • Identify business opportunities and support new business acquisition

Blue Matter is a rapidly growing management consultancy focused on the biopharmaceutical industry. We partner with clients to help them achieve commercial success across the lifecycle of their products, portfolios, and organizations. Blue Matter is hiring for the Technology and Operations Practice within the Blue Matter Insights Team. Our Technology & Operations practice integrates strategy, data, and AI to deliver scalable, technology-enabled solutions for BioPharma Clients. The practice has developed a category-defining platform called Twine™— an AI-first customer intelligence platform purpose-built for life sciences that is already seeing strong traction in the market. The successful candidate will play a direct role in shaping, enhancing, and scaling Twine as a core capability within our portfolio. We are seeking an entrepreneurial Technology Manager / Associate Principal to develop our Technology & Operations practice with new clients, primarily on the East Coast. This leader will bridge strategy and technology, driving innovation and execution across data and AI programs that transform client operations. The role is both strategic and hands-on. You will oversee project delivery, build regional client relationships, mentor delivery teams, and provide technical leadership — while also contributing to the architecture and product evolution of Twine. Primary Responsibilities 1. Delivery & Team Leadership (40%) - Lead end-to-end delivery of complex technology engagements— including data engineering, AI/ML, and analytics — ensuring excellence across scope, timelines, and budget. - Serve as the technical and delivery owner for multi-disciplinary projects involving data engineering, AI, and analytics. - Build and mentor a high-performing East Coast technology team, coordinate delivery across onshore and offshore resources. - Provide hands-on leadership in solution design, architecture, modeling, and deployment. - Establish delivery governance, quality standards, and a culture of accountability, innovation, and technical excellence. 2. Client Engagement & Business Development (30%) - Serve as a strategic advisor to senior life sciences stakeholders, translating complex business problems into platform-enabled technology solutions. - Develop and expand East Coast client relationships, driving account growth, cross-sell of Twine-powered offerings, and new logo acquisition. - Drive the enhancement, scalability, and go-to-market of Twine, including product roadmap contributions, platform monetization strategy, and SaaS delivery readiness. - Lead proposal development, capability presentations, and account growth efforts. 3. Technology & Innovation (30%) - Architect and implement modern data warehouses, data lakes, and analytics platforms on AWS, Azure, or GCP using tools such as Databricks, Snowflake, and Spark. - Design and deploy AI-powered solutions including GenAI applications, LLM-based workflows RAG pipelines grounded in proprietary data with vector databases and agentic AI architecture for commercial and operational use cases. - Develop enterprise-grade APIs, data pipelines, and decision automation layers that integrate with Twine’s platform ecosystem. - Establish AI safety, governance, and observability practices for production AI systems. - Evaluate and integrate emerging AI frameworks and feed emerging capabilities into the ongoing Twine product roadmap. Qualifications - Master’s degree in engineering, Computer Science, Information Technology, or related field. - 12+ years of experience in technology consulting, life sciences analytics, or enterprise data architecture with proven track record leading and delivering large-scale data and AI initiatives in cloud environments (AWS, Azure, GCP). - Demonstrated experience with AI/ML solution design, including LLMs, GenAI pipelines, RAG architectures with vector databases, agentic AI orchestration (CrewAI, AutoGen, LangGraph), and frameworks such as LangChain, LlamaIndex, or similar. - Deep understanding of life sciences datasets (Sales, claims, CRM, marketing). - Executive presence with effective communication and client advisory skills. - Experience building or scaling technology-enabled platforms strongly preferred. - Prefer candidates on the East Coast or SF Bay Area Preferred Skills - Experience with governance and compliance frameworks (HIPAA, GDPR, GxP). - Prior experience in biopharma digital transformation, or omnichannel orchestration; active engagement with the AI community (open-source, publications, conferences). - Expertise in API architecture, MCP (Model Context Protocol), tool-use architecture, AI agent orchestration, or multi-agent system design. - Prior involvement in platform product development or GTM strategy. Compensation & Benefits Base salary range: $200,000 – $280,000 per year. Generous incentive compensation structure. Benefits: - 401k Plan - generous employer match with immediate vesting and financial planning resources - Comprehensive medical, dental and vision coverage options effective day 1 of employment - Flexible spending account (FSA) or Health Savings Account (HSA) - Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options - Paid parental leave for all new parents - Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually) - Employee Assistance Program - Generous paid time off including vacation, sick days, floating and company holidays Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status, genetic information, political affiliation, protected veteran status, or any other characteristic protected by law.

Role Description We are seeking an experienced, hands-on Market Access Communications Manager to join our growing creative agency team supporting pharmaceutical and life sciences clients. This role acts as the critical bridge between market access strategy and creative execution. - Blend a deep fluency in the market access landscape with expert messaging, copywriting, and content strategy and development. - Transform high-level consulting inputs into persuasive, compliant materials (e.g., value decks, pull-through tools, and digital resources). - Clearly articulate a therapy’s value, simplify the path to reimbursement, and ultimately drive patient access across the healthcare ecosystem. Qualifications - 4-6+ Years of Healthcare Communications: Proven track record in pharmaceutical or healthcare messaging, with a strong preference for candidates with deep roots in Market Access, Payer Marketing, or HEOR communications. - Exceptional Narrative & Writing Skills: Ability to serve as a "Strategic Storyteller," with a portfolio that demonstrates the ability to turn complex pharmaceutical data into persuasive, clear, and audience-appropriate content. - Data Translation Expertise: Mastery in interpreting clinical data, health economics, and policy shifts, with the ability to translate these "strategic inputs" for non-clinical payer and provider audiences. - U.S. Payer Landscape Literacy: A functional understanding of the U.S. reimbursement ecosystem, including formulary decision-making, PBM dynamics, coding/billing pathways, and value-based messaging. - Creative Collaboration: Experience partnering with art directors, designers, and digital production teams to develop integrated campaigns where copy and visuals work in tandem. - MLR & Technical Proficiency: Deep experience navigating the Medical/Legal/Regulatory (MLR) review process, including a working competency within the Veeva Vault platform for submissions and markups. - Regulatory Rigor: Solid working knowledge of industry compliance standards, including fair balance, ISI requirements, referencing standards, and the distinction between promotional and non-promotional materials. Requirements - Synthesize, write, and edit clear, accurate, and persuasive content for market access audiences, including payers, formulary decision-makers, HCPs, and policy influencers. - Translate complex clinical, health economics, and policy information into concise, engaging messages and narrative tailored to specific audiences. - Lead the drafting and development of core Market Access materials, including payer value propositions, reimbursement, billing, medical exceptions, coverage guides, objection handlers, formulary flashcards, HEOR and RWE data summaries, patient access brochures, educational materials, prior authorization forms, pull-through toolkits, payer and HCP email campaigns, interactive PDFs, infographics, leave-behinds, sales aid copy, payer- and HCP-focused microsite content, and training slide decks for account teams. - Interpret and apply strategic inputs from consulting teams to develop brand narratives that resonate with payer stakeholders. - Ensure content aligns with brand tone, compliance guidelines, and legal/regulatory requirements (e.g., FDA, OPDP, PhRMA Code). - Partner with clients and internal stakeholders to gather insights, understand objectives, and recommend content strategies. - Work closely with designers and production teams to ensure copy and visuals integrate seamlessly for maximum impact. - Manage timelines and deliverables across multiple concurrent projects. - Serve as the 'Strategic Guardrail' during the creative process, ensuring that design elements enhance rather than distract from the core access message. - Ensure scientific accuracy, data integrity, and adherence to all client, industry, and regulatory standards. - Support the medical/legal/regulatory (MLR) review process, incorporating feedback while maintaining clarity and persuasiveness. Benefits - 401k - generous employer match with immediate vesting and financial planning resources. - Comprehensive medical, dental and vision coverage options effective day 1 of employment. - Flexible spending account (FSA) or Health Savings Account (HSA). - Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options. - Paid parental leave for all new parents. - Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually). - Employee Assistance Program. - Generous paid time off including vacation, sick days, floating and company holidays.