BIOCODEX

Role Description The Key Account Manager (KAM), as a member of the Dravet 7 Team, will act as the primary customer interface, providing customers comprehensive disease & product knowledge and executing Sales & Marketing strategies in the designated territory. The KAM is empowered to own the business for their Therapeutic Area within the ecosystem and to optimize as appropriate. They will have a primary focus on improving the customer and patient experience across the care continuum. What you’ll do - Sales Performance - Deliver sales and related objectives (KPIs) against territory targets and contribute to individual, team and national goals. - Develop relationships with KEE’s (Key External Experts) and stakeholders by being an expert in the product and relevant disease area, as well as local health systems processes and procedures. - Build strategic relationships and networks that grow advocacy within accounts and create opportunities to educate healthcare providers to effectively identify, diagnose, and treat patients. - Remove local reimbursement access barriers by identifying access challenges and providing education on the programs and services provided by our Specialty Pharmacy and the Biocodex Patient Access Program and Team. - Develop, implement and execute a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the leadership team. - Act decisively and responsively by prioritizing budget allocation to meet territory objectives. - Meet agreed performance metrics, reporting against these on a regular basis. - Customer Knowledge & Market Insights - Prioritize customers and opportunities to maximize impact, leveraging all available data sets and stakeholder input to inform effective decision making. - Responsible for collecting ecosystem insights and trends. - Successfully seek out and qualify leads within assigned accounts and work with management on identification of potential accounts. - Partner with other departments and patient advocacy groups to support education and disease state awareness in the local communities. - Strong understanding of the local managed care environment and reimbursement process. - Execute commercial programs across account and customer segments, and present approved materials to deliver value-added messaging in a compelling and compliant manner. - Business Analytics and Sales/Territory Planning - Develop and implement business plans and manage delegated budget in alignment with sales manager. - Profiling (and regular updating) of key customers and accounts into currently available CRM system. - Effectively implements Customer Action Plans and marketing initiatives to achieve sales goals. - Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. - Willingness and ability to assist with ad hoc business projects as defined and directed by the management team. - Willingness and natural ability to develop then share best practices, both across US and potentially across countries, to continually enhance company performance. - Mapping key stakeholders involved in the management of patients affected by a rare epilepsy syndrome. - Identifying and overcoming challenges or obstacles that limit the access to Biocodex products, or limits product or disease state education which may prevent patients from benefiting from the best possible care, within the region. - Proposing solutions to support improvements in account access, product access, product messaging and marketing ideas, disease state educational materials, industry trend awareness, local advocacy group opportunities, etc., and identify the relevant stakeholders to collaborate with in the development and implementation of approved solutions. - Establishing strong relationships with key thought leaders and customers and demonstrate ability to recognize and devote the necessary time and resources needed to engage with HCP’s. Qualifications - Bachelor’s degree BA/BS from an accredited College or University is required. - 5 years of successful experience in pharmaceutical/medical/healthcare space preferred, including virtual/remote interactions. - Knowledge of related experience in Neurology/Pediatric Neurology/Epilepsy is strongly preferred. - Rare/Orphan disease experience. - Complex health system experience. - Centers of Excellence (e.g., Epilepsy Centers/Dravet CCCs). - Academic physician/HCP training programs (e.g., residency and fellowships). - Engaging Key External Experts (KEE's). - Experience in working cross-functionally with medical, commercial, patient advocacy and market access functions. - Self-starter with a strong sense of personal accountability as well as the ability to work in a dynamic team environment. - Proven track record in negotiating and influencing within a healthcare setting to deliver agreed-upon and measurable objectives. - Effective and persuasive communicator with excellent presentation skills. - Demonstrates extensive understanding of the managed care industry, formularies, National and local plans within the region, and federal programs such as Medicare, Medicaid, and VA. - Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to Healthcare Providers and the patients they treat. - Proven organizational skills with ability to problem solve and manage multiple priorities in parallel. - Facilitates open and honest conversations with colleagues and gives candid ongoing feedback. - Transparently shares best practice and is open to constructive feedback. - Field travel estimate is 40-80% depending on geography and customer preference. Benefits - Permanent position. - Full-Time. - Remote within territory near major airport. - Travel Required within territory. - Salary Range $175,000 to $190,000 commensurate with experience. - Benefits include: Medical, Dental, Vision, STD, LTD, Life, AD&D, 401k. - This role is open to individuals with disabilities. Company Description At Biocodex, we believe we can be global without being impersonal, demanding without being rigid, and innovative without losing sight of care. As a human-sized pharmaceutical company, we operate with high standards, a strong team mindset, and a clear ambition: to create meaningful, lasting impact. Here, you can own your role, grow your expertise, and be fully yourself. You’ll join a workplace where trust, collaboration, and support are part of how we work every day. No matter your role, you contribute to a healthcare company driven by ethics, responsibility, and high standards. Feedback, development opportunities, internal mobility, cross-functional projects, AI… you’ll be in an environment that helps you grow and drive change. We’re looking for someone to join our team — and you’re looking for a role that truly fits. Ready to bring meaning back to your work? Reconnect with what really matters: people, impact, and the future.

Biocodex is a French family-owned pharmaceutical company headquartered in Gentilly, near Paris, France. The company was founded in 1953 to develop and market the world’s first probiotic yeast strain, Saccharomyces boulardii CNCM I-745®, discovered in 1923. Building on relationships established for nearly 70 years with healthcare professionals, the Biocodex teams work daily for the health of all and focus their activities around three main areas: Microbiota, Orphan diseases, Women’s health. With more than 1,800 employees, Biocodex generated net revenues of above €634 million in 2024, including 32% in France and 68% internationally. The group is present in more than 100 countries through wholly owned subsidiaries in 17 countries and a network of distributors worldwide. Associate Director, Medical Affairs This position is REMOTE West Coast Territory includes California, Washington, Oregon Candidates must reside within the territory with preference given to those residing in the Los Angeles area. Act with Purpose. Innovate with Care. At Biocodex, we believe we can be global without being impersonal, demanding without being rigid, and innovative without losing sight of care. As a human-sized pharmaceutical company, we operate with high standards, a strong team mindset, and a clear ambition: to create meaningful, lasting impact. Here, you can own your role, grow your expertise, and be fully yourself. We’re not looking for cookie-cutter profiles. We’re looking for strong expertise, fresh thinking, and people who want to build something that matters. Why This Role Matters: The Associate Director, Medical Affairs will serve as a liaison to the medical/scientific community and will be responsible for establishing, developing, and maintaining relationships with prominent experts in pediatric neurology and in epilepsy within the geographic area of coverage. This position reports to the Director, Medical Affairs. What You Will Do: • Build, maintain, and manage professional relationships with Key External Experts (KEEs) to organize networks at state levels within their designated region • Ensure the appropriate dissemination of clinical and scientific information regarding marketed and pipeline compounds in a timely, ethical and health care provider (HCP)-focused manner • Implement clinical and educational strategies in collaboration with other company colleagues for designated HCPs/KEEs. This includes organizing medical and scientific training sessions, conferences and symposiums in medical centers and during scientific congresses in the US • Contribute to an efficient organization of medical communication activities for the marketed drug • Execute and support department projects as directed by the Medical Officer. • Report pharmacovigilance (PV), product quality (PQ), or medical information (MI) requests within 24 hours, per the Standard Operating Procedures for PV, PQ, and MI reporting • Ensure competitive and scientific intelligence is communicated to medical and leadership team • Input of all KEE/HCP interactions in company’s software platform(s) in a timely manner. The minimum requirement is weekly input • Work to pair our KEE/HCP educational and research questions with the latest emerging data in response to specific healthcare professional inquiries • Providing clinical and value-based input into Biocodex communications and materials, as directed by Medical Officer • Medical Affairs Insights Lead with report generation • Specialty Pharmacy data generation and Medical Affairs liaison • Standard HCP (Health Care Provider) Response Letters: organization and updates • Recurring updates to Medical Affairs deck updates • Medical Affairs lead on Inpatient ordering program • Medical Affairs lead reviewer for PRC (promotional review committee) and MRC (medical review committee) • Expanded geography and key HCP responsibilities Skills: • A reliable team-player with strong organizational, project management, detail oriented, and communication skills • Proactive work style • Ability to be resilient, flex, and adapt to internal and external change • Work collaboratively across the organizations • Autonomous and ability to work in fast-changing and multi-tasking environment • Ability to manage and communicate in a scientific and medical environment • Strong management and leadership capabilities • Excellent writing skills • A valid unrestricted driver’s license • The US Field-Based position is associated with a minimum of 60% time in the field while- customer facing. What You Bring: - Advanced scientific degree preferred (MD, PhD, PharmD), and will consider DNP, or clinically equivalent if appropriate experience (e.g., APRN, PA , RPh). - Minimum of 5 years of experience in the pharmaceutical industry (preferred) as a field-based medical position (MSL or similar) to provide strategic and scientific/medical direction to national/regional business unit functions. - Preferred experience in rare disease; and/or neurology or pediatrics. - Knowledge of FDA Regulations and Medical Affairs SOPs and Guidelines - Ability to respond appropriately to needs of key stakeholders and manage expectations; excellent project management skills and follow through Excellent data analysis skills; strong understanding of clinical databases - Excellent verbal and written communication skills, and exceptional interpersonal skills - Ability to work under deadline in a fast-paced environment with a high degree of flexibility - Excellent problem-solving skills required - Ability to effectively facilitate meetings and cross-functional teams - Project management experience (timelines, documents, reporting) preferred Additional Information: Full-Time Perks & Benefits: Medical, dental, vision, short- term & long-term disability, life insurance. 401K match Salary range is $160k to $200k and based on experience Position open to people with disabilities What You Will Find Here: A team that truly has your back. You’ll join a workplace where trust, collaboration, and support are part of how we work every day. Work that matters No matter your role, you contribute to a healthcare company driven by ethics, responsibility, and high standards. Room to grow and make an impact Feedback, development opportunities, internal mobility, cross-functional projects, AI… you’ll be in an environment that helps you grow and drive change. Hiring is a two-way street We’re looking for someone to join our team — and you’re looking for a role that truly fits. That’s why we’re transparent about who we are, how we work, and what you can expect from us. Ready to bring meaning back to your work? Reconnect with what really matters: people, impact, and the future. WHY BIOCODEX Our four values are driving forces and bonds for all teams: we play collectively; we shape fair relations; we dare to innovate; we care for our ecosystem. At Biocodex, we do not discriminate on the basis of gender, age, disability, nationality or sexual orientation. In fact, we welcome diversity, which we recognize as a source of strength for the company. At Biocodex, our CSR approach is an holistic one to reconcile the 4P’s: People, Planet, Profit and Purpose, and we also ensure that our employees are provided with necessary and relevant tools for both their personal and professional development, while offering them competitive advantages and services. Join us! #LI-Remote BIOCODEX USA (Rare Disease) Take up the challenge and send your application!