Bender Inc.
Remote Jobs
2 Jobs
• Follow all Bender Inc. Safety Policies and Procedures, as well as the safety requirements of our customers where applicable. • Immediate reporting of any safety violations or concerns. • Perform on site commission and periodic testing of power distribution equipment for Health Care Facilities according to NFPA 99 standard. • Train installation contractors, hospital staff, and 3rd party service partners on proper use and maintenance of BENDER products and solutions. • Compile data and prepare professional test report packages for customer record. • Provide on call (24/7) technical product field support service. • Troubleshoot and perform basic warranty analysis and repair of on-site equipment. • Continuously update and improve BENDER and competitor product knowledge. • Provide internal stakeholders, identified facility administration, and key maintenance personnel for promotion of annual testing and maintenance contracts. • Report customer feedback for quality, marketing, and new product development. • Mentor associated interns as required. • Complete reports and metrics as required by management. • Assist in the development and continual maintenance of process, procedures, and supporting documentation as required by management. • Provide input to operations, marketing, and engineering to continually optimize inter-department workflows. • Assist in the active promotion of retrofit, accessory, and custom application sales. • Other duties as assigned by supervisor.
• Follow all Bender Inc. Safety Policies and Procedures, as well as the safety requirements of our customers where applicable. • Immediate reporting of any safety violations or concerns. • Perform on site commission and periodic testing of power distribution equipment for Health Care Facilities according to NFPA 99 standard. • Train installation contractors, hospital staff, and 3rd party service partners on proper use and maintenance of BENDER products and solutions. • Compile data and prepare professional test report packages for customer record. • Provide on call (24/7) technical product field support service. • Troubleshoot and perform basic warranty analysis and repair of on-site equipment. • Continuously update and improve BENDER and competitor product knowledge. • Provide internal stakeholders, identified facility administration, and key maintenance personnel for promotion of annual testing and maintenance contracts. • Report customer feedback for quality, marketing, and new product development. • Mentor associated interns as required. • Complete reports and metrics as required by management. • Assist in the development and continual maintenance of process, procedures, and supporting documentation as required by management. • Provide input to operations, marketing, and engineering to continually optimize inter-department workflows. • Assist in the active promotion of retrofit, accessory, and custom application sales. • Other duties as assigned by supervisor.
