avacone Switzerland

• Lead the development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards • Translate business requirements into technical designs, implementation plans, and high-quality deliverables • Develop advanced ServiceNow components including: • Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions • Flow Designer / IntegrationHub workflows • ACLs and security configurations • Custom applications (App Engine) and scoped development • Build and maintain integrations using REST/SOAP APIs, MID Server, and external authentication mechanisms • Ensure performance, scalability, maintainability, and compliance across ServiceNow implementations • Provide technical leadership in sprint delivery, backlog refinement, and solution reviews • Mentor junior developers and contribute to knowledge sharing and development standards • Support production releases, troubleshoot complex issues, and provide root cause analysis • Maintain high-quality documentation for solutions, configurations, and technical decisions