At Home

Title: Ecommerce Development Manager - SFCC Job Description: WORK LOCATION DETAILS Location: Home Office - Coppell, TX Work Schedule: Hybrid - Onsite: Tuesdays, Wednesdays, Thursdays - Work from Home: Mondays, Fridays JOB SUMMARY We are looking for a technical Ecommerce Development Manager (SFCC) to join the growing Digital E-Commerce Technology Team for At Home. The ECommerce Development Manager (SFCC) is responsible for leading one or more of the capability and feature teams working on new technology implementations, features and functionality, UI/UX enhancements, maintenance & support of the e-commerce and omnichannel software platforms and applications in support of At Home's fast-growing e-commerce business. ESSENTIAL FUNCTIONS - Technical Leadership: Provide technical guidance and mentorship for the development teams. - Project/Initiative Management: Oversee the entire software development lifecycle from requirements gathering through operations, ensuring the delivery of high-quality, performant, and scalable web and mobile features and capabilities. - Cross-functional Collaboration: work with teams and people from business and technology orgs. to ensure alignment and execution for all aspects of initiatives from design to implementation and operations. - Code Review and QA: provide ongoing guidance regarding coding standards and adherence to best practices. - Performance Optimization: work to identify and mitigate performance bottlenecks and continually work to optimize performance Task Statement. - Provide strong leadership, technical expertise, and the ability to bridge the gap between various stakeholders. - Collaborate with other team members to lead the agile development process, spanning front end, back end, QA, and product management utilizing process and communication tools such as JIRA. - Lead the teams to deliver continuous improvements to At Home's e-commerce operations and order management processes (Buy Online Pickup In-Store, Local Delivery, and Ship from Store). - Design and implement ecommerce solutions that integrate industry-standard applications (OMS, CRM, CDP, Inventory Systems, WMS). - Ensure deliverables are SOX, PCI, and audit compliant to the At Home standards. COMPETENCIES - Proficiency in both front-end and back-end technologies: Including HTML, CSS, JavaScript, Typescript, Node.js, React, React Native. - Experience developing and troubleshooting integrations via web services - REST, SOAP, GraphQL, PostMan, etc. - Experienced at leading software development efforts via various methodologies: Agile, Scrum, Kanban etc. - Excellent communication and interpersonal skills: Ability to effectively communicate technical concepts to both technical and non-technical audiences. - Problem-solving and analytical skills: Ability to identify and resolve complex technical issues. - Leadership and management experience: Proven ability to lead and motivate a team of developers, including both internal and contractor. - Interpersonal skills including the ability to work effectively with individuals both internally and externally. - Excellent customer service skills, including strong written and verbal communication skills. - Ability to take the initiative and work independently with little supervision, and as part of a team. - Desire to work in a fast-paced, growing, deadline-driven environment - Experience developing via e-Commerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others. - Experience building and maintaining e-Commerce websites. - Retail / B2C e-commerce experience in technologies such as payment gateways, tax software providers, etc. Plus site merchandising operations, reporting, site search & SEO, AB testing, campaign & promotions management and maintenance. - Experience with source code management using Git, GitFlow, BitBucket or equivalent. QUALIFICATIONS - Bachelor's degree from a four-year college or university; or 5-10 years related experience in a development manager role preferably for an e-commerce or online retailer; or equivalent combination of education and experience. - Proven track record of getting things done within a fast paced, changing environment - Successful track record of leading the development of e-commerce applications within ecommerce platforms such as SalesForce Commerce Cloud, Magento, Hybris, ATG, BigCommerce, Shopify, or others - Organizational skills, including the ability to prioritize and maintain effectiveness for yourself in order to meet deadlines and an environment with overlapping and potentially conflicting priorities. - Working ability to remain effective under stress and respond to pressure and changes in priority in a manner that is professional and productive. - Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease. - Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. - Understanding of change management strategy and practice.

Title: IT Analyst, Customer Engagement Technology Job Description: WORK LOCATION DETAILS Work Location: Home Office - Coppell, TX Work Schedule: Hybrid - Onsite: Tuesdays, Wednesdays, and Thursdays - Work from Home: Mondays and Fridays JOB SUMMARY The IT Analyst - Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery. ESSENTIAL FUNCTIONS - Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms. - Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies. - Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness. - Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate. - Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle's Promotion Engine. - Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability. - Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards. - Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce). - Partner with Oracle support partners and other technology providers, including SLAs and escalations. - Ensure system availability, performance, and security, adhering to IT best practices and compliance requirements. - Execute and support upgrades, enhancements, and implementation projects for marketing technology systems. - Act as subject matter expert on customer systems, providing guidance and training to business stakeholders. QUALIFICATIONS - Bachelor's degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered. - 5-8+ years of IT experience. - Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. - Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine (required). - Knowledge of system integrations, APIs, and data workflows. - Experience with Oracle APEX/RDS including SQL and PL/SQL. - Familiarity with cloud platforms, databases, and enterprise systems. - Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred). What Success Looks Like - Reliable performance and uptime of Oracle Retail platforms. - Smooth execution of marketing campaigns and promotions enabled by technology. - Positive feedback from Marketing and business stakeholders on IT support and solutions.

Title: Mobile App Development Manager Job Description: WORK LOCATION DETAILS Work Location: Home Office - Coppell, TX Work Schedule: Hybrid - Onsite: Tuesdays, Wednesdays, and Thursdays - Work from Home: Mondays and Fridays JOB SUMMARY At Home is looking for a Technical Mobile App Development Manager to join the growing Digital E-Commerce Technology Team. This role will lead the React Native mobile engineering team and contractors responsible for delivering scalable, high-performing iOS and Android applications supported by a Backend-for-Frontend (BFF) service layer that powers the mobile experience. This individual must be a subject matter expert in React Native and API-driven architecture, providing deep technical leadership across both the mobile application and its supporting BFF services that integrate with enterprise commerce and marketing platforms. ESSENTIAL FUNCTIONS - React Native Technical Leadership: Serve as the primary technical authority for React Native architecture, design patterns, modularization, and scalability across iOS and Android platforms - Technical Vision & Roadmap Ownership: Define and drive the mobile technical vision and long-term roadmap, ensuring alignment with business priorities and platform evolution - Mobile & BFF Architecture Ownership: Design and evolve the end-to-end architecture spanning the mobile application and its Backend-for-Frontend (BFF) service layer - GCP Service Development Oversight: Lead the design, development, and deployment of GCP-hosted services (e.g., Cloud Functions, Cloud Run, or similar) that power the mobile BFF layer - Enterprise API Integration: Architect and oversee GCP-based service integrations with Salesforce Commerce Cloud (OCAPI / SCAPI) and Salesforce Marketing Cloud APIs, including request orchestration and data transformation - Team Development & Talent Management: Lead recruitment efforts, support hiring and onboarding of engineers and contractors, and provide ongoing mentorship, coaching, and performance management to foster technical growth and accountability - API Orchestration & Optimization: Drive middleware best practices including authentication handling, caching strategies, error handling, logging, and performance optimization - Application Performance & Stability: Own mobile performance metrics including crash reduction, responsiveness, memory optimization, and API latency management - Code Governance & Standards: Establish and enforce coding standards across mobile and GCP services, conduct architectural and peer code reviews, and ensure adherence to best practices - Product & UX Collaboration: Partner closely with Product Management and UX teams to translate business requirements into scalable technical solutions and deliver a high-quality mobile application experience - Security Best Practices: Ensure secure authentication flows, token lifecycle management, secure local storage practices, and secure service-to-service communication - Cross-functional Collaboration: Partner with backend, platform, and marketing technology teams to ensure API alignment and service scalability COMPETENCIES - Expert-level proficiency in React Native and JavaScript/TypeScript - Strong experience building and deploying services in Google Cloud Platform (GCP) - Strong understanding of Backend-for-Frontend (BFF) architecture and API orchestration patterns - Experience integrating with Salesforce Commerce Cloud OCAPI and SCAPI services - Experience integrating with Salesforce Marketing Cloud APIs - Strong understanding of authentication flows (OAuth, JWT, token refresh strategies) - Experience optimizing API-driven applications for performance and reliability - Deep knowledge of mobile debugging, profiling, and crash analysis tools - Experience mentoring engineers and influencing technical direction - Experience with Git, GitFlow, BitBucket or equivalent QUALIFICATIONS - 1-3 years of experience in financial analysis, corporate finance, or a related field. - Bachelor's degree from a four-year college or university; or 6+ years related experience in mobile application development; or equivalent combination of education and experience - 5+ years of React Native development experience - Experience designing and deploying cloud-hosted services in GCP - Experience leading technical initiatives or mentoring engineers - Previous formal people management experience preferred but not required - Proven track record of delivering production-scale mobile and API-driven applications - Strong organizational and prioritization skills - Ability to effectively communicate technical architecture concepts to non-technical stakeholders - Ability to operate effectively in a fast-paced retail environment

Provide operational and administrative support to the Merchandising team by managing product item setup, generating reports, coordinating communication, and ensuring data accuracy to meet business objectives and enhance customer experience.