ASPEN DENTAL GROUP, PC

• Lead daily operations for the digital design organization. • Establish, monitor, and evolve performance metrics. • Support and coach design managers. • Implement and sustain lean and Six Sigma methodologies. • Mentor direct-report managers to strengthen their leadership capabilities.

• Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors. • Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs. • Design and deliver a suite of effective learning solutions, programs, tools, and resources. • Solutions may include formal learning programs, experiential learning assignments, coaching, etc. • Identify innovative and cost-effective solutions for doctor development. • Manage appropriate external vendors. • Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences. • Evaluate existing programs/content for impact and alignment with organizational needs. • Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences. • Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers. • Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices. • Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals. • Plan, organize and execute tasks and activities with urgency.

• Creates annual business category strategic execution plans based on overall company annual strategic direction • Engages and enrolls field leadership through communication, education and continuous follow up • Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations • Analyzes division customer trends and plans and executes on activities to achieve sales goals • Partners with owners, office staff, and division leaders to achieve desired results • Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions • Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans • Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients • Applies this knowledge to strategies and tactics to generate business line growth • Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results • Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity • Executes on centrally planned division contests and incentives • Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities • Advises owners on business category opportunities and applications related to patient treatment plans • Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities • Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed

• Work remotely to support assessment of scans coming into the design queue • Complete designs within the set productivity and quality standards • Go through design certification training program to learn to design digital dentures using industry-leading software • Focus on learning and developing new skills as you progress through tiers of increasing complexity • Collaborate with other members of the digital denture team to provide exceptional patient care

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices • Play a critical role spearheading growth and process improvement initiatives • Own full profit and loss responsibility • Develop close working partnerships with the entire practice staff • Travel to nearby offices to support practice operations • Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols • In partnership with the talent acquisition team and the office manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members • Support daily office operations within the region as necessary

• Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements. • Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns. • Maintain implementation documentation, SOPs, and training materials. • Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation. • Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment. • Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality. • Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations. • Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance. • Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.

• Responsible for the design, development and production of marketing & campaign materials including web, email/CRM, social, display, national and regional advertising, and other collateral elements • Understanding of digital tools and expertise in Figma essential • Work closely with internal departments and key vendors in developing design standards for the company • Take corporate identity elements and incorporate them across all materials for a consistent brand experience • Collaborate with internal creative team to concept and develop marketing campaigns and style guides/design systems and socialize the strategic direction with other internal and agency partners • Bring an appreciation for intuitive and usable interfaces and have a “mobile-first” mentality • Solid skills in digital art direction, an excellent eye for typography, clean layout, purposeful color, UI and attention to detail are a must • Must be proficient in digital production techniques • Must be able to prioritize and handle work in a fast-paced environment

• Support practice operations for a group of Aspen Dental-branded practices within a designated territory • Responsible for leading the operations teams within your supported practices and drive a strong culture that will support and help enable all team members to be successful • Travel across the territory to maintain a consistent presence within practices and ensure their success • Provide training and development support to team members to strengthen business results, operating procedures, and protocols within the practices • In partnership with the talent acquisition team and the regional manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members • Provide additional support as needed by practice owners

• Partner with Field team subject matter experts and the broader L&D team to understand specific developments needs for team members • Manage end-to-end analysis, design, development, implementation, facilitation and evaluation of programs • Design and deliver a suite of effective learning solutions, programs, tools, and resources • Identify innovative and cost-effective solutions for team member development • Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences • Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner's performance