Armstrong Transport Group

• Source, onboard, and manage carrier relationships with a focus on Mexico and cross-border operations • Negotiate competitive rates with carriers while ensuring high service quality and compliance • Monitor shipment execution, resolve service issues, and ensure on-time delivery performance • Collaborate with internal teams and agents to match capacity with customer needs • Maintain an active network of carriers specializing in Mexico, border drayage, and transload operations • Understand and communicate customs, documentation, and regulatory requirements related to cross-border freight • Provide exceptional communication in both English and Spanish to strengthen relationships with carriers and partners • Identify market trends, capacity fluctuations, and pricing opportunities within the Mexico/U.S. corridor

• Build and maintain relationships with heavy haul carriers, customers, agents, and internal team members • Source capacity for specialized freight including oversize, overweight, super load, and project-based shipments • Research load specifications including dimensions, weight, route restrictions, permits, and escort requirements • Ensure carrier compliance with DOT regulations, permitting requirements, and customer-specific service expectations • Negotiate pricing and secure competitive carrier solutions for heavy haul freight • Coordinate with operations and account management teams to ensure successful execution of specialized shipments • Track and communicate shipment updates, delays, and route changes proactively to customers and internal stakeholders • Maintain accurate load and carrier information within internal systems • Develop new carrier partnerships and expand existing heavy haul carrier networks • Monitor market trends and capacity conditions within the specialized transportation industry • Update service-level reports and provide analysis on carrier performance and shipment results

• Support the delivery of AI Use Cases • Become a technical expert on ATG’s TMS system and the capabilities of the AI partner’s solution • Work with Agent Office Owners to design and document local processes • Define AI business capability requirements and translate to AI ready SOPs, working in conjunction with our AI partner • Implement solutions at the Office level, training Agents on best practices, and educating stakeholders on the solution • Identify and manage change management needs • Convert feedback into actionable feature enhancements • Act as a liaison with technology teams to ensure alignment and integration

• Build relationships with customers, agents and other team members • Research load information • Report client requests • Ensure shipping carrier requirements and regulations are met • Negotiate price and cost of carrier services • Update service-level reports and provide analysis on results • Escalate ongoing performance issues to Carrier Relations Manager

Flatbed Capacity Sales Representative Remote, USA We are seeking a Flatbed Capacity Sales Representative to support our Account Managers. This individual will be responsible for providing assistance through maintaining developed business relationships. Responsibilities will include: negotiating rates and schedules, working together to implement time and cost-saving innovations, providing technology and data to carriers to ensure all parties are on the same page, and working hand in hand with carriers to provide outstanding service to customers. Responsibilities: - Build relationships with customers, agents and other team members - Research load information - Report client requests - Ensure shipping carrier requirements and regulations are met - Negotiate price and cost of carrier services - Update service-level reports and provide analysis on results - Escalate ongoing performance issues to Carrier Relations Manager Requirements: - Minimum of years of previous carrier sales experience specialized in open deck and flatbed carriers - Ability to build strong inter-professional relationships - Experience working with carriers and operational knowledge in telecommunications - Experience in analyzing data and communicating information to the appropriate party - Ability to analyze and prioritize multiple projects and issues at the same time in a fast-paced changing environment - Proficiency in Microsoft Office products

• Build relationships with customers, agents and other team members • Research load information • Report client requests • Ensure shipping carrier requirements and regulations are met • Negotiate price and cost of carrier services • Update service-level reports and provide analysis on results • Escalate ongoing performance issues to Carrier Relations Manager

• Use CRM to identify, call, and track prospects • Effectively maintain a pipeline to generate revenue to meet or exceed goals and expectations • Perform a minimum of 50 cold calls per day • Understand market trends and conditions to offer competitive solutions to our customers • Cultivate and maintain relationships with customers • Additional responsibilities as needed