AristaMD

About AristaMD AristaMD is a technology-enabled clinical services organization that enables primary care providers to manage and sustainably deliver excellent specialty care, profitably. From our genesis as an eConsult provider, we have built longitudinal care delivery that is easily customized to meet the evolving needs of healthcare organizations. Our specialty care delivery and coordination services empower primary care organizations to deliver rapid access to high-quality specialty care, enhance population health management, and reduce costs. The Opportunity As a Credentialing Specialist at AristaMD, you will play a critical role in our mission to deliver rapid, high-quality specialty care. You will be responsible for ensuring that our network of healthcare providers meets the rigorous professional standards and regulatory criteria required to provide exceptional patient care. This role is at the heart of our operational efficiency, serving as the primary liaison between AristaMD, licensing boards, and external agencies. Key Responsibilities - End-to-End Credentialing: Lead the processing of initial applications and re-appointments for all providers, ensuring 100% accuracy and timeliness. - Primary Source Verification (PSV): Conduct thorough verification of provider credentials (education, licensure, board certifications) in accordance with NCQA, URAC, and The Joint Commission standards. - Strategic Database Management: Maintain the Medallion credentialing database to ensure real-time accuracy of provider profiles and proactively track expiration dates. - Compliance & Audit Leadership: Prepare for internal and external audits, ensuring all provider files meet federal, state, and accreditation regulations. - Sanction Screening & Enrollment: Conduct monthly queries of federal/state exclusion databases (OIG, SAM, NPDB) and manage PECOS/I&A applications for timely enrollment. - Stakeholder Liaison: Act as a professional point of contact for providers and office managers to facilitate documentation and provide status updates. - Governance & Policy: Maintain and update AristaMD’s Credentialing Policies and Procedures to remain aligned with current NCQA standards. Required Qualifications - Experience: Minimum of 2–3 years in healthcare credentialing, medical staff services, or provider enrollment. - Regulatory Expertise: Deep proficiency in NCQA, CMS, and The Joint Commission guidelines. - Technical Savvy: Advanced skills in Microsoft Office Suite and experience with specialized credentialing software (Medallion preferred). - Education: High school diploma or GED required; Associate or Bachelor’s degree in Healthcare Administration preferred. - Precision: Exceptional organizational skills with a high degree of accuracy in data entry and sensitive document review. Preferred Skills & Certifications - Professional Certification: CPCS or CPMSM via NAMSS is highly preferred. - Communication: Strong verbal and written skills for interfacing with medical professionals and executive leadership. - Discretion: Ability to handle confidential information with strict adherence to HIPAA regulations.

We are looking for a Senior Software Engineer to join our core engineering team. You will take ownership of significant features and initiatives, collaborate closely with product and operations stakeholders, and help shape the architecture of our platform. This is a hands-on role for someone who thrives in a fast-moving environment, takes pride in clean and maintainable code, and can operate with a high degree of autonomy. What You'll Do - Lead development of major features and initiatives from architecture through delivery - Collaborate cross-functionally with product, QA, and operations to solidify requirements and translate them into durable technical solutions - Write clean, well-structured code across the full stack and contribute to ongoing refactoring and technical debt reduction - Drive and utilize the team's newly authorized Claude Code in Action Training to accelerate sprint velocity, reduce manual code review burden, and improve code consistency - Design, implement, and take ownership of critical core systems, including the eConsult - Workflow State Machine and the Multi-tenancy/Organization Scoping enforcement - Serve as a technical mentor through rigorous code reviews, setting a high standard for quality, and enforcing the Service Layer Pattern for all business logic - Take an active role in infrastructure, deployments, and release processes What We're Looking For - 5+ years of professional software engineering experience - Strong backend proficiency in Node.js/TypeScript/Express.js (primary) with experience in database migration tools like Knex; familiarity with PHP/Laravel is a plus for legacy services - Experience building single-page applications using modern Web Components (Vanilla JS), lit-html for reactive templating, and utility-first styling with TailwindCSS - Solid SQL skills, including complex query design and schema architecture in PostgreSQL (our primary production database) and SQLite - Experience with AWS services (S3, EC2, RDS, or similar) - Comfort working in a Linux server environment - Ability to lead projects and coordinate across stakeholders without formal authority - A strong instinct for simplicity — you push back on unnecessary complexity - Healthcare technology experience is a plus, but not required Nice to Have - Direct experience utilizing Claude Code or other LLMs for AI-Assisted Development and unit test generation - Direct experience with Epic FHIR R4/STU3 (SMART on FHIR) integration, or experience with other transactional services like Twilio and SendGrid - Familiarity with HIPAA compliance requirements in a SaaS environment - Experience with CI/CD pipelines (GitHub Actions, Jenkins) - Familiarity with our modern development ecosystem, including Vite (build system), - Cypress (E2E), and Vitest (unit testing) About AristaMD AristaMD is a technology-enabled clinical services organization that enables primary care providers to manage and sustainably deliver excellent specialty care, profitably. From its genesis as an eConsult provider, AristaMD built longitudinal care delivery that can be easily customized to meet your organization’s needs. Our specialty care delivery and coordination services empower primary care organizations to deliver rapid access to high-quality specialty care, enhance population health management, and reduce costs. For additional information, visit www.aristamd.com or follow AristaMD on LinkedIn and X.

AristaMD is seeking a Manager of Enterprise Project Management to lead strategic project execution across enterprise initiatives that span product, engineering, operations, implementation, and compliance. This leader will translate business priorities into clear requirements, aligned roadmaps, execution plans, and measurable outcomes. The ideal candidate is a strong project operator with formal program discipline, excellent stakeholder management, and the ability to drive complex work in a fast-moving healthcare environment. PMP certification is required for this role. Key Responsibilities - Lead enterprise project management for strategic initiatives across internal platforms, customer-facing workflows, implementations, and operational process improvement. - Partner with the CIO/CTO and cross-functional leaders to define priorities, scope requirements, manage dependencies, and support roadmap decisions. - Translate business, operational, and customer needs into user stories, process flows, requirements, milestones, and success metrics. - Drive alignment across project, engineering, clinical operations, implementation, analytics, and compliance teams. - Build and maintain clear execution mechanisms for status reporting, risk management, issue escalation, KPI reviews, and launch readiness. - Improve the systems and workflows that support scalable client launches, - implementation handoffs, credentialing coordination, and enterprise delivery discipline. - Ensure enterprise project work reflects healthcare operational realities, including compliance-sensitive workflows, medical records processes, and credentialing dependencies. Required Qualifications - Bachelor’s degree or equivalent practical experience. - PMP certification required. - 7+ years of experience in project management, enterprise program management, technical program management, or related strategic execution roles. - 3+ years leading cross-functional initiatives with multiple stakeholders, dependencies, and delivery workstreams. - Strong experience translating business strategy and operational needs into project requirements and execution plans. - Strong communication, prioritization, and executive stakeholder management skills. - Experience building governance, reporting, KPI reviews, or project management frameworks. - Ability to thrive in a high-growth, fast-changing environment. Preferred Qualifications - Healthcare technology, digital health, telehealth, or value-based care experience. - Experience with enterprise launches, implementation frameworks, workflow design, or operational automation. - Familiarity with Monday.com or similar work-management tools. - Additional agile or project certifications, such as CSM or CSPO. - MBA, MHA, MPA, or related advanced degree. What Success Looks Like In the first year, this leader will improve prioritization, execution visibility, and cross- functional alignment for major enterprise initiatives. Success includes stronger intake and planning processes, clearer ownership and milestone tracking, better launch readiness, and improved coordination across project, operations, engineering, and implementation teams. About AristaMD AristaMD is a technology-enabled clinical services organization that enables primary care providers to manage and sustainably deliver excellent specialty care, profitably. From its genesis as an eConsult provider, AristaMD built longitudinal care delivery that can be easily customized to meet your organization’s needs. Our specialty care delivery and coordination services empower primary care organizations to deliver rapid access to high-quality specialty care, enhance population health management, and reduce costs. For additional information, visit www.aristamd.com or follow AristaMD on LinkedIn and X.

LOCATION: FULLY REMOTE WITHIN CONTIGUOUS UNITED STATES SUMMARY: The RNN (Referral Nurse Navigator) is the primary liaison between AristaMD clients and our network of specialists, routing referrals, requests, and consultations, ensuring all of the above are routed accurately and appropriately. This person will work within several electronic health record (EHR) systems while leveraging a suite of other technology platforms to accomplish daily tasks. ESSENTIAL DUTIES & RESPONSIBILITIES: - Submits accurate eConsults on behalf of primary care providers. - Ensures all assigned sites are continually reviewed for eConsult referrals. - Follows up on all saved and pending eConsults to be completed and notifies provider of pending items needed for eConsult submission. - Ensures accuracy of grammar and structure of eConsults. - Routes referrals once a disposition has been made by specialist. - Triages and processes submittable vs. non submittable referrals in clinic referral inboxes. - Notifies primary care providers with any responses from the AristaMD specialist. - Supports RNN team by assisting in busy clinic sites when available or needed. - Covers assigned clinic's eConsult referral in baskets, attaches appropriate documents and submits eConsult to specialist, and communicates the recommendations back to the referring provider. - Monitors overdue eConsults and communicates information to RNN Manager. - Responsible for logging all eConsults which are unable to be submitted. - Assists other AristaMD teams in input regarding clinic workflow and AristaMD app efficacy. - Quarterly, reviews eConsults per specialty to identify quality improvement areas and complete spreadsheets, as applicable. - Reviews completed eConsults to submit for review for QA meeting. QUALIFICATIONS I COMPETENCIES I SUCCESS FACTORS: - Qualifications: - Bachelor’s degree preferred - Current, unrestricted RN license required - 2+ years’ experience in the nursing field - Familiarity with eConsults, referral management, and utilization management - Competencies: - Proficient with any of the major EHR platforms - Proficient in Google Suite and Microsoft Suite - Comprehensive understanding of various medical specialties and their consultation needs - Success Factors: - Excellent customer service skillset - Ability to build strong relationships - Technically savvy - Internally motivated - Ability to establish, maintain and meet deadlines - Highly self-motivated; takes initiative - Proactive - identifies and resolves issues; accountable - Has a strong sense of urgency and follow-up with attention to detail - Ability to work in a fast-paced growth environment which requires prioritization and the ability to multi-task - Ability to collaborate and work effectively as a team - Self-starter possessing a can-do attitude

Job title Contract Referral Nurse Navigator (RNN) Classification Non-exempt Reports to RNN Manager Location Fully remote (must be in the US and able to work Central Time business hours; applicants do not need to reside in Kansas) Position Purpose & Focus The RNN (Referral Nurse Navigator) is responsible for all submissions of eConsults for AristaMD. This role is an intermediary between the specialist and provider. This role is critical in optimizing patient care coordination, reducing unnecessary specialty referrals, and improving access to specialist expertise through digital consultation platforms. The successful candidate will bridge the gap between primary care providers and specialists while ensuring seamless patient navigation through the healthcare continuum. Essential Duties & Responsibilities • Submits accurate eConsults on behalf of primary care providers. • Ensures all assigned sites are continually reviewed for eConsult referrals. • Ensure complete and accurate clinical information is available for specialist review • Ensures accuracy of grammar and structure of eConsults. • Routes referrals once a disposition has been made by a specialist. • Triages and processes submittable vs. non submittable referrals in clinic referral inboxes. • Notifies primary care providers with any responses from the AristaMD specialist. • Provides assistance to other RNN team members when experiencing increased operational demands • Covers assigned clinic's eConsult referral in baskets, attaches appropriate documents and submits eConsult to specialist, and communicates the recommendations back to the referring provider. • Monitors overdue eConsults and communicates information to RNN Manager. • Collaborate to optimize platform functionality and user experience - Reviews completed eConsults to submit for review for QA meeting. Work Environment - This is a fully remote position. - Employee to start 20 hrs/week for first 3 months transitioning to 40hrs/week for the following 3 months. This is a temp position (6 months) with the potential to become a full-time position. - Standard Monday-Friday schedule with flexibility for team coverage as needed between 9-5 CST. - Some Holiday coverage will be required. - Must possess reliable high-speed internet access and a quiet, dedicated workspace. - Candidates must be physically located within the United States. Qualifications | Competencies | Success Factors Qualifications - Minimum Qualifications - Active unrestricted RN or LPN license - 2+ years of experience in the nursing field - Preferred Qualifications - RN license - Familiarity with eConsults - Experience working in or a multispecialty medical practice/clinic Technical Skills - Proficient in Google Suite and Microsoft Office - Experience with VPNs and RDPs - Experience with multiple EHR systems (NextGen, EPIC, eCW, Cerner, Athena, Intergy) - Expert understanding of referral workflows Success Factors • Excellent customer service skillset • Critical thinking and problem-solving abilities with attention to detail • Technically savvy • Internally motivated • Strong organizational skills with ability to manage multiple priorities and competing deadlines • Highly self-motivated; takes initiative • Proactive - identifies and resolves issues; accountable • Has a strong sense of urgency and follow-up with attention to detail • Ability to work in a fast-paced growth environment which requires prioritization and the ability to multi-task • Ability to collaborate and work effectively as a team • Self-starter possessing a can-do attitude

Job title Care Manager - Temporary Classification Non-Exempt Reports to Senior Operations Manager We care about our customers. We care about our employees. We are transparent. We are collaborative. We are flexible. We are fair. Position Purpose & Focus AristaMD is seeking a passionate, patient-centered Care Manager to join our virtual specialty care program, as part of AristaMD’s SpecialtyCare360 services platform. The Care Manager acts as the primary advocate and coordinator for members with complex health or social needs. You will be responsible for assessing member requirements, designing personalized care plans, and collaborating with multidisciplinary teams to ensure high-quality, cost-effective outcomes. Your goal is to bridge the gap between providers and patients. About AristaMD: AristaMD is dedicated to improving access to timely, cost-effective specialty care while maintaining care continuity. We achieve this by delivering PCP-centered specialty care solutions, including eConsults and robust care coordination. Become a part of our transformative mission to revolutionize healthcare access. Essential Duties & Responsibilities - Conduct comprehensive physical, mental, and social health assessments, developing individualized care plans with measurable goals. - Act as the "hub" between doctors, specialists, insurance providers, and families to streamline communication and treatments. - Ensure patients understand their medical conditions and rights, empowering members to make informed decisions about their care. - Identify and connect patients with community resources, such as home health services, transportation, or financial assistance. - Regularly review patient progress, adjusting care plans as medical conditions or social situations change. - Maintain precise, HIPAA-compliant electronic health records (EHR) and provide regular reports on outcomes. - Maintain positive and effective relationships within the multidisciplinary Care Coordination and broader AristaMD team to ensure a streamlined and supportive experience for patients. - Work with partners to facilitate referral intake processes and patient communication workflows - Other duties as needed Qualifications | Competencies | Success Factors Qualifications: Required - Diploma or Associates Degree in Nursing required - Minimum of 3 years’ experience as a Registered Nurse - Holds an active, unrestricted license in their state of residence, and willingness to receive multi-state/compact privileges and can be licensed in all non-compact states. - Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools Preferred - Bachelor’s degree in Nursing (BSN) - Minimum of 3 years of experience in healthcare case management, clinical nursing, or community health - Experience in a multi-specialty medical practice setting (virtual, telehealth medical practice experience a plus) - Bilingual or multilingual proficiency Skills & Competencies: - Comprehensive understanding of chronic disease management, health coaching, and motivational interviewing techniques. - Thorough knowledge of clinical guidelines, standards of care, and utilization management principles. - Thorough knowledge of HIPAA regulations and a commitment to compliance. - Exceptional organizational skills, meticulous attention to detail, and strong time management abilities. - Excellent written and verbal communication and interpersonal skills, especially in therapeutic communication with patients and families. - Adept problem-solving capabilities in complex clinical and social situations. - Technically adept with a focus on practical application of digital tools (e.g., telephone and text etiquette, virtual visit platforms, etc.). - Ability to work collaboratively and build strong relationships across the healthcare team (physicians, social workers, specialists). - Ability to adapt and thrive in a dynamic, frequently changing environment, including prioritizing and multitasking effectively in a fast-paced, growth-oriented setting. - Comfortable and capable of participating in video meetings with your camera on. Success Factors: - Highly self-motivated, proactive, and takes initiative with a "can-do" attitude. - Self-directed and capable of working independently in a remote environment. - Strong sense of urgency, effective follow-up, and commitment to meeting deadlines. - Accountable and resourceful in identifying and resolving issues independently. Work Environment: - This is a fully remote position. - Standard Monday-Friday schedule; 8:00 - 5:00pm local standard time. - Some non-major holiday and after hours coverage may be required. - Must possess reliable high-speed internet access and a quiet, dedicated workspace. - Candidates must be physically located within the United States.