Archy Dental

Title: Product Manager, Patient Communications Location: United States Department: Product Compensation $160K – $190K The starting base salary for this position will be determined based on job-related knowledge, skills, experience, and market location. Job Description: About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description Archy is seeking a visionary, AI-first Product Manager to own the end-to-end patient communication experience. In this role, you will be responsible for how hundreds of thousands of patients interact with their dental practices across every channel—texting, email, phone, portals, and digital forms. Your mission is to build intelligent, automated systems that make patient engagement feel personal and effortless, drastically reducing the administrative burden on dental front desks. Job Responsibilities - Own the Patient Journey: Design and execute the full-lifecycle communication strategy, from initial appointment reminders to post-visit follow-ups, across SMS, email, and digital forms. - Drive AI Innovation: Lead the development of AI-first features that automate and personalize outreach, including recall campaigns, treatment follow-ups, and intelligent two-way messaging. - Customer-Driven AI Discovery: Engage directly with dental practices to uncover pain points and co-create how AI can transform their patient interactions, turning raw customer feedback into high-impact product solutions. - Scale Self-Service Touchpoints: Build and refine patient-facing experiences—such as online forms and portals—that empower patients to manage their care while streamlining office operations. - Establish Data Excellence: Implement robust tracking and metrics to measure engagement, response rates, and downstream outcomes like appointment adherence and revenue. - Cross-Functional Collaboration: Partner closely with Engineering, Design, Data, and GTM teams to move products from 0-to-1 with speed and measurable impact. - Leverage AI Internally: Utilize AI tools to accelerate your own workflow, including rapid prototyping, deep customer research, and data analysis to inform product decisions. Job Requirements - 4+ Years of Product Management: Proven experience in a fast-growing startup environment, ideally within SaaS or HealthTech. - AI Implementation Experience: A track record of building and shipping AI-powered features into live production workflows. - 0-to-1 Product Delivery: Demonstrated ability to take a product from initial concept to launch with clear, data-backed success metrics. - Collaborative Leadership: Proven ability to work cross-functionally with Engineering, Design, and Go-To-Market teams, acting as the primary connector between technical execution and business goals. - Strategic Communication: Strong written and verbal skills with the ability to translate complex dental office needs into elegant product solutions. - Technical & Analytical Proficiency: Extensive experience using AI and data tools to rapidly build prototypes, draft PRDs, conduct customer research, and perform deep-dive analysis. - Ownership Mindset: A "do whatever it takes" attitude toward shipping great products and a deep curiosity about the customer domain. - Prior Experience: A background in patient communications, healthcare messaging, or Health IT is a plus. What We Offer: - Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture

Title: Senior Backend Software Engineer Location: United States Work Type: Remote, Full Time Department: Engineering Job Description: About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description: Join Archy as a Senior Backend Software Engineer and help revolutionize dental practice management with our cutting-edge SaaS solution. You’ll work with our Java Spring Boot backend to deliver reliable, scalable systems that empower dental professionals to focus on patient care. We are looking for a passionate Senior Backend Software Engineer to join our growing team. You’ll thrive in our environment, where you’ll be an expert executor who ensures the technical integrity of our systems while mentoring others. You don't just write code; you ensure the production environment is stable and scalable. You’ll see your work have a direct impact on the success of our product and users. Job Responsibilities: - Take full accountability for the end-to-end delivery of major product updates. You will manage the release lifecycle, ensuring that high-impact features are deployed reliably and maintain peak performance in production. - Proactively leverage AI tools (e.g., Claude) to complement your workflow and increase velocity. We expect you to use sophisticated prompting to accelerate boilerplate and execution, but you must remain the "architect," retaining total ownership over the logic, security, and architectural implications of the code. - Collaborate with product teams to integrate and improve AI capabilities within the Archy platform, helping to roll out exciting new updates that simplify dental practice workflows. - Collaborate closely with the Frontend team to ensure seamless integration between our Java Spring Boot backend and React/TypeScript frontend. - Participate in code reviews, providing and receiving constructive feedback to help the team continuously improve. - Identify opportunities for improving team efficiency and work to implement those improvements. - Estimate and plan development efforts for projects, ensuring timely and high-quality delivery. Job Requirements: - Bachelor’s degree in Engineering, Computer Science, or equivalent experience. - 6+ years of experience as a backend engineer, with a strong emphasis on writing clean, quality code. - Experience with Java Spring Boot or similar frameworks. - Experience owning the successful release of high-traffic features or major platform migrations. - A deep understanding of how to use AI tools as a co-pilot without sacrificing code quality or deep-thinking problem-solving. - A deep focus on testing, stability, and performance to ensure our platform remains rock-solid for our users. - A customer-centric mindset: understanding that dental practices are relying on us to keep their businesses running smoothly. - Strong collaboration and communication skills, with an openness to feedback and a respect for the diverse voices and talents on our team. What We Offer: - Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture

Title: Account Executive Location: United States Department: Sales Job Description: United States Employment Type Full time Location Type Remote Department Sales Compensation - $110K – $120K This role features a competitive base salary of $60,000 – $70,000 based on job-related skills, experience, and market location. In addition, this role offers uncapped commission with On-Target Earnings (OTE) of $110,000 – $120,000 for fully ramped reps who achieve quota. OverviewApplication About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description: Join our dynamic team as an Account Executive and be at the forefront of driving Archy’s growth! You’ll play a pivotal role in expanding our client base through proactive outreach and lead management, while shaping the future of dental software sales. If you’re passionate about closing deals, overcoming challenges, and making an impact in a fast-paced, innovative company, this is the opportunity for you! Job Responsibilities: We’re looking for a motivated Account Executive to join our team and help drive Archy’s growth by generating revenue through proactive outbound efforts and managing inbound leads. In this role, you will identify and engage potential clients, guide them through the sales process, and ensure a smooth transition from initial contact to deal closure. You’ll also collaborate with sales leadership to refine strategies, share industry insights, and manage deal stages using HubSpot CRM. - Lead Generation & Outbound Outreach: Drive revenue by identifying and reaching out to dental practices, while also managing inbound leads to grow Archy’s client base. - Overcoming Objections: Understand clients' challenges and objections, and provide customized solutions that lead to successful deal closures. - Pipeline Management: Keep the sales pipeline up to date by actively managing deal stages in HubSpot CRM. - AI-Driven Execution: Use AI tools to move faster—improving prospecting quality, refining messaging, and increasing productivity across the sales cycle. - Sales Process Improvement: Work closely with sales management to share feedback, industry trends, and best practices that will enhance our overall sales approach. - Product Expertise: Develop a deep understanding of Archy’s software features and benefits to deliver accurate and valuable insights to prospective clients. Job Requirements: - Proven experience in software sales or SaaS, preferably in the dental or healthcare industry. - Strong understanding of outbound sales strategies and lead-generation techniques. - Ability to handle objections and negotiate effectively to close deals. - Excellent communication and interpersonal skills. - Self-motivated and goal-oriented.‍ - Leverages AI tools and automation in everyday work to move faster, improve outcomes, and continuously raise the bar on how we operate. - This role may require occasional travel for team events, customer visits, and industry conferences. What We Offer: - Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture

Title: Sales Development Representative Location: United States Work Type: Remote, Full Time Department: Sales Job Description: About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description: As a Sales Development Representative, you will play a crucial role in driving our business's growth by generating new leads and qualifying potential customers. Your responsibilities will include building and nurturing relationships with dentists and office managers, educating them about the benefits of our cloud-based dental practice management software, and guiding them through the first step in the sales process. It is a fantastic opportunity to kick-start your career in sales and make a significant impact in the medical industry. Job Responsibilities: - Generate new sales opportunities by scheduling product demonstrations with doctors and office managers through cold calls, email outreach, and attendance at industry events. - Qualify prospects by identifying the pain points they are experiencing in their current processes. - Use AI tools to move faster—improving prospecting quality, refining messaging, and increasing productivity across the sales cycle. - Consistently reach and surpass key performance indicators to drive Archy's top-of-funnel and company growth. Job Requirements: - Strong work ethic. - Open and receptive to coaching and feedback. - Work closely with sales executives to help prospects through the sales process. - Strong communicator (verbal and written) with customers and other departments within Archy. - Leverages AI tools and automation in everyday work to move faster, improve outcomes, and continuously raise the bar on how we operate. - An effective time manager to handle a large number of prospects in the sales funnel. - Growth-oriented individual looking for career advancement. - Optimistic, learning from failures, and building on success. - 1 year of B2B outbound sales experience (preferred but not required). - This role may require occasional travel for team events, customer visits, and industry conferences. What We Offer: - Competitive salary and equity (this role will also be eligible for sales commission) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture Compensation - $70K – $80K

Title: Staff Backend Software Engineer Location: United States Work Type: Remote, Full Time Department: Engineering Job Description: About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description: Join Archy as a Staff Backend Software Engineer and help revolutionize dental practice management with our cutting-edge SaaS solution. You’ll work with our Java Spring Boot backend to deliver reliable, scalable systems that empower dental professionals to focus on patient care. We are looking for a passionate Staff Backend Software Engineer to join our growing team. You’ll thrive in our environment, where your technical strategist skills will shine. You’ll lead the architecture of our backend ecosystem and drive the delivery of our most complex product milestones. You’ll see your work have a direct impact on the success of our product and users. Job Responsibilities: - Lead the design of distributed systems and data models, ensuring our Java Spring Boot environment can support our rapid scaling and feature expansion. - Take full accountability for the end-to-end delivery of major cross-functional product updates. You will manage the release lifecycle, ensuring that high-impact features are deployed reliably and maintain peak performance in production. - Proactively leverage AI tools (e.g., Claude) to complement your workflow and increase velocity. We expect you to use sophisticated prompting to accelerate boilerplate and execution, but you must remain the "architect," retaining total ownership over the logic, security, and architectural implications of the code. - Collaborate with product teams to integrate and improve AI capabilities within the Archy platform, helping to roll out exciting new updates that simplify dental practice workflows. - Architect and oversee the seamless integration between our Java Spring Boot backend and React/TypeScript frontend to ensure high performance and system reliability. - Participate in and lead code reviews, providing and receiving constructive feedback to help the team continuously improve. - Identify opportunities for improving team efficiency and work to implement those improvements. - Estimate and plan development efforts for projects, ensuring timely and high-quality delivery. Job Requirements: - Bachelor’s degree in Engineering, Computer Science, or equivalent experience. - 10+ years of experience as a backend engineer, with a strong emphasis on writing clean, quality code. - Experience with Java Spring Boot or similar frameworks. - Experience owning the successful release of high-traffic features or major platform migrations. - A deep understanding of how to use AI tools as a co-pilot without sacrificing code quality or deep-thinking problem-solving. - A deep focus on testing, stability, and performance to ensure our platform remains rock-solid for our users. - A customer-centric mindset: understanding that dental practices are relying on us to keep their businesses running smoothly. - Strong collaboration and communication skills, with an openness to feedback and a respect for the diverse voices and talents on our team. What We Offer: - Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture Compensation - $190K – $220K - The starting base salary will be determined based on job-related knowledge, skills, experience, and market location.

Title: Payment Operations Specialist Location: United States Department: Customer Experience Job Description: About Archy Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated. Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description: We're looking for a Payment Operations Specialist who will support the strategy, setup, governance, and optimization of the company’s payment infrastructure. This role will assist in establishing and maintaining best practices, generating reports to analyze and optimize the payment platform, and ensuring that all practice payment issues are resolved with the level of detail and urgency that they deserve. Job Responsibilities: - Serve as primary point of contact for day-to-day payment issues, communicating with practices and internal Archy teams to ensure timely resolution. - Work closely with our product team to document all existing processes and document new processes across our two payment platforms. - Maintain and update standard operating procedures for all payment partner relationships - Support onboarding, setup, and ongoing maintenance of merchant accounts, gateways, and acquiring relationships. - Act as a payments subject matter expert (SME) for internal teams across Product, Onboarding and Customer experience. - Manage operational escalations across all supported payment rails, including ACH returns, fee discrepancies and deposits. - Support documentation and communication of payment-related policies, processing timelines, and exception procedures. - Maintain strong awareness of compliance considerations and network rules relevant to your daily functions (e.g., Nacha, Card brand Rules, PCI). - Proactively identify recurring issues and build or improve controls to prevent recurrence, beyond solving for just the moment. - Investigate, track, and reconcile disputed transactions for practices - Expected to actively adopt and integrate AI tools into day-to-day workflows to enhance productivity, decision-making, and overall impact. Job Requirements: - 3+ years of payment support experience at a SaaS or financial services company. - Experience with Excel, SQL, or business intelligence tools (Power BI, Tableau) is a plus. - Leverages AI tools and automation in everyday work to move faster, improve outcomes, and continuously raise the bar on how we operate. - Clear and effective written and verbal communication skills. - Love to solve technical problems with multiple variables. We don’t expect you to be a technical wiz, but hope you enjoy learning new technologies and diving into technical problems to find solutions. What we offer: - Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) - Health, dental, and vision insurance - 401(k) plan - Flexible vacation policy - Remote-friendly culture