Apply Minds

• Review AI-generated summaries, extracted data, classifications, and responses for accuracy and completeness • Compare AI outputs against original source documents and identify discrepancies • Validate information extracted from PDFs, scanned documents, forms, and structured datasets • Execute manual functional, regression, exploratory, and user acceptance testing (UAT) where required • Create, maintain, and execute structured test cases and test scenarios • Identify, document, and report defects with clear reproduction steps and supporting evidence • Verify defect fixes and perform regression testing before releases • Maintain QA trackers, validation logs, and testing documentation • Support document classification, data validation, and quality control activities • Review AI confidence scores and investigate low-confidence or inconsistent outputs • Escalate complex or high-risk cases to the appropriate stakeholders • Collaborate with Product, Engineering, and AI teams to improve system quality and performance • Contribute to improving testing processes, validation procedures, and QA documentation • Ensure deliverables meet quality, accuracy, and compliance standards

• Review, validate, and quality-check all leads before delivery • Identify errors, inconsistencies, and patterns to improve data accuracy • Provide feedback and corrective actions to the lead gen team • Allocate daily and weekly campaigns to the team based on priorities • Monitor progress and ensure deadlines are met • Coordinate with internal teams to ensure smooth campaign execution • Oversee daily activity within the lead gen team • Track performance, maintain workload balance, and escalate issues when needed • Assist with training and onboarding new team members • Maintain internal tracking sheets, reports, and documentation • Assist with scheduling, follow-ups, and general admin tasks • Support management with ad-hoc projects as needed

• Support cruise clients and liaise with suppliers to manage bookings, amendments, and requests • Manage daily client communications via phone and email • Handle amendments across flights, transfers, hotels, and cruise bookings • Review all documentation to ensure accuracy and completeness • Support the Customer Care Manager and Sales Manager with day-to-day activities • Drive customer satisfaction through proactive service and problem-solving • Gather and utilize customer feedback to improve service delivery • Collaborate with Sales, Operations, and Marketing teams to enhance overall customer experience • Assist with website updates and administrative tasks, including billing and document management

• Support backend, cloud, and AI-driven projects • Work independently and build scalable solutions end-to-end

• Develop and execute a partner and channel strategy aligned with overall business objectives in the UK and US markets • Identify target markets, industries, and ideal partner profiles • Design, launch, and manage a structured partner program for channel, alliance, and referral partners • Create clear value propositions, incentive models, and engagement frameworks for partners • Lead partner onboarding processes to ensure readiness and alignment • Provide training, documentation, and ongoing support to enable partner success • Build and maintain strong, long-term partner relationships • Serve as the primary point of contact for partner communications and escalations • Track partner performance, pipeline contribution, and revenue impact • Continuously refine the partner program based on performance data, partner feedback, and market trends