Angi

• Steward and publish weekly business reviews, synthesizing key metrics and signals into clear, stakeholder-ready commentary. • Flag material metric movements proactively—distinguishing noise from signal—and recommend whether to investigate immediately, monitor, or backlog. • Lead the Weekly Metrics review for senior leadership, including narrative development and proactive identification of metric gaps in our retention trends. • Manage transitions of report stewardship within the team and ensure analytical continuity (e.g., onboarding new analysts to weekly cadences without degrading output quality). • Run a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. • Manage and develop a team of analysts (Senior Analysts, Analysts), providing coaching on both technical craft and business communication. • Define project scopes and ETAs, track delivery, and surface blockers early—including upstream data/engineering dependencies. • Champion the Analytics + AI literacy initiative, helping team members build skills in AI-assisted analysis and productivity tooling. • Drive structured investigations into metric deterioration Leverage regression analysis, cohort segmentation, and hypothesis testing to isolate drivers of key metrics and distinguish correlation from causation. • Partner with Data Science and Product Analytics on metric definitions, unified views for migrations, and new metric builds. • Validate and QA metric definitions end-to-end, including numerator/denominator alignment, data source mapping, and appropriate use of segment filters. • Act as the analytical voice in leadership discussions on customer metrics, rules, program effectiveness, and optimization strategies. • Translate ambiguous asks from business leaders into structured analytical plans with defined hypotheses, recommended cuts, and timelines. • Collaborate cross-functionally with Care Ops, Finance, Product, and Data Engineering to ensure analytical outputs are grounded in operational reality. • Partner with Data Engineering on data quality issues to ensure reporting reliability.

• Drive the continuous expansion of Angi’s merchant database by identifying and qualifying top-tier Shopify Plus prospects. • Lead the execution of automated outreach strategies to drive merchant acquisition at scale. • Own the 'handshake' between initial interest and a live integration. • Own the post-launch partner lifecycle by implementing a 90-day optimization plan designed to deliver a best-in-class onboarding and ramping experience. • Regularly audit partner performance data to catch and resolve issues before they scale. • Serve as a core architect of the Shopify growth engine.

• Coordinate and execute projects that strengthen performance, improve customer experience, and support Angi’s growth strategy. • Work cross-functionally with Operations, Strategy & Growth, Finance, Product, Engineering, Customer Care, and Analytics to tackle diverse partnership challenges. • Surface insights and recommend actions to ensure Angi continues to deliver a best-in-class service experience – a job done well – through our retail partners. • Support key aspects of our Retail P&L - tracking performance, identifying trends, and surfacing opportunities to senior leadership. • Build deep relationships with key internal and external stakeholders and act as a primary advocate for the growth and success of key retail accounts. • Lead analyses that surface actionable insights to guide partner and internal decisions, and work closely with cross-functional teams to implement them. • Drive projects from scoping through execution by aligning stakeholders, managing timelines, and ensuring measurable outcomes. • Partner with internal teams and external partners to identify ways to drive continuous growth while improving the customer experience. • Prepare clear, concise presentations that summarize findings and recommendations for internal and external stakeholders; present those findings to key stakeholders. • Balance strategic acumen with analytical ability to identify and execute on growth opportunities in a fast-paced environment.

• Coordinate and execute projects that strengthen performance, improve customer experience, and support Angi’s growth strategy • Work cross-functionally with Operations, Strategy & Growth, Finance, Product, Engineering, Customer Care, and Analytics to tackle diverse partnership challenges • Surface insights and recommend actions to ensure Angi continues to deliver a best-in-class service experience – a job done well – through our retail partners • Support key aspects of our Retail P&L - tracking performance, identifying trends, and surfacing opportunities to senior leadership • Build deep relationships with key internal and external stakeholders and act as a primary advocate for the growth and success of key retail accounts • Lead analyses that surface actionable insights to guide partner and internal decisions, and work closely with cross-functional teams to implement them • Drive projects from scoping through execution by aligning stakeholders, managing timelines, and ensuring measurable outcomes • Partner with internal teams and external partners to identify ways to drive continuous growth while improving the customer experience • Prepare clear, concise presentations that summarize findings and recommendations for internal and external stakeholders; present those findings to key stakeholders • Balance strategic acumen with analytical ability to identify and execute on growth opportunities in a fast-paced environment

• Coordinate and execute projects that strengthen performance, improve customer experience, and support Angi’s growth strategy. • Work cross-functionally with Operations, Strategy & Growth, Finance, Product, Engineering, Customer Care, and Analytics to tackle diverse partnership challenges. • Surface insights and recommend actions to ensure Angi continues to deliver a best-in-class service experience – a job done well – through our retail partners. • Support key aspects of our Retail P&L - tracking performance, identifying trends, and surfacing opportunities to senior leadership. • Build deep relationships with key internal and external stakeholders and act as a primary advocate for the growth and success of key retail accounts. • Lead analyses that surface actionable insights to guide partner and internal decisions, and work closely with cross-functional teams to implement them. • Drive projects from scoping through execution by aligning stakeholders, managing timelines, and ensuring measurable outcomes. • Partner with internal teams and external partners to identify ways to drive continuous growth while improving the customer experience. • Prepare clear, concise presentations that summarize findings and recommendations for internal and external stakeholders; present those findings to key stakeholders. • Balance strategic acumen with analytical ability to identify and execute on growth opportunities in a fast-paced environment.

• Outreach to service providers via phone (nationwide) to discuss Angi’s value proposition and product offering. You will make up to 200 dials a day to build the momentum needed to hit your sales goals. • Overcoming objections and negotiating solutions while building trust with service providers to understand their needs. • Coaching service providers how to effectively build life-long customers with the homeowners who submit service requests. • Researching service providers using internal notes, company websites, and other public information. • Prospecting is done for you! We assign you customers quickly. Leads are provided in our CRM (a proprietary system for Angi). • Guiding service providers through the background check authorization and approval process. • Meeting and exceeding required sales targets – you will be responsible for the amount of contract value sold biweekly.

• Drive effort to increase value and integrity of customer and prospect database, including enrichment, segmentation, deduplication, and hierarchy. • Partner with cross functional stakeholders to refine ICPs using enhanced segmentation data, and architect orchestration rules to optimize sales. • Define and enforce data governance standards across the sales organization. • Shape Sales Ops strategic roadmap in partnership with leadership and stakeholders. • Structure and implement testing to validate and scale strategic initiatives. • Identify trends, gaps, and opportunities in the sales motion and translate them into actionable recommendations. • Own sales pipeline and performance reporting across the full revenue funnel, providing real-time insight into pipeline health and proactively addressing issues as they arise. • Periodically update leadership on KPI trends and pipeline health. • Manage the team responsible for Salesforce administration, ensuring data quality, adoption, and continuous improvement. • Evaluate, implement, and manage broader sales tech stack, including evaluating and procuring integrations, and user adoption. • Partner with RevOps and Engineering to automate manual workflows and scale tooling as the business grows. • Serve as primary point of contact to AI, Data Science, and Product stakeholders to help transform the role of sales reps with evolving AI tools. • Develop, manage, and likely expand Sales Ops team (2 direct reports to start).

• Continuously improve our prospect lead scoring models, including conversion probability estimation, expected revenue modeling, and composite lead score generation ensuring scores accurately reflect prospect quality and are actionable for sales reps. • Analyze and optimize dial strategy including when to dial, how frequently to attempt contact, and resting strategy (when to temporarily pause outreach on a prospect) — using profitability and conversion data to maximize return on rep time and phone capacity. • Design and evaluate territory alignment and lead allocation strategies, including vertical-based routing (e.g., CHL vs. general floor), rep tier-based lead assignment, and Primary Work Category-level segmentation, ensuring the right prospects reach the right reps at the right time. • Build and maintain sales performance reporting across the full hierarchy from individual rep metrics (dials, dial penetration, dial saturation, submit conversion) up through manager and director views enabling leadership to quickly identify performance gaps and coaching opportunities. • Conduct prospect database quality analysis, including segmentation of the prospect pool by quality category (Good, Bad, Unsure), vertical assignment, and score-based profitability — informing headcount planning, dialing prioritization, and pipeline health. • Partner with data engineering to maintain and evolve the automated pipelines that generate daily prospect scores, distribute scored prospects to the sales floor, and replicate scoring data into downstream CRM and sales systems. • Present analytical findings and strategic recommendations directly to sales executives and operations leaders, translating model outputs and data into clear narratives that drive decisions on rep headcount, prospect mix, and outreach strategy. • Continuously evaluate model performance and iterate on scoring methodology — incorporating new feature signals (e.g., enrichment data, transcript features, affiliate/source encoding) and improving model explainability so sales reps and leaders understand why a prospect scores the way it does. • Leverage AI tools (e.g., Claude, ChatGPT, Cursor, Gemini) to accelerate the analytical workflow — from faster hypothesis generation and code authoring to synthesizing large volumes of sales data into actionable insights with greater speed and precision. • Automate repetitive analytical tasks — data pulls, report refreshes, QA, and ad hoc summarization — using AI-assisted scripting and workflow tools to maximize time spent on high-value analysis.

• Identify and build relationships with Enterprise-level service professionals nationwide. • Continuously prospecting, qualifying and selling new opportunities to maintain a healthy pipeline of prospective clients. • Collaborating with leaders of these companies (often Director, VP, and C-Level) to gain interest in new partnership opportunities with Angi. • Crafting creative solutions that address prospect needs while protecting Angi’s bottom line. • Partnering with Account Management counterparts to seamlessly hand relationships over and remain involved as needed to ensure a successful launch. • Prospect and qualify opportunities for Enterprise-level partnerships • Must meet minimum nominal requirement of at least 5 accounts launched/ quarter • Accounts must meet minimum initial bundle requirements or meet revenue expectation of $100k spend annually • Create and successfully present business solutions both in-person and online to executives and large audiences to build Angi awareness and affinity within the partnership. • Work effectively and professionally with all departments across the organization. • Effectively communicate with leadership the status of prospecting, negotiations, contract agreements, new partnership launches, growth, and potential risks in all opportunities. • Some travel required, 10-15%

• Serve as the primary analytics point of contact for a portfolio of large pro accounts, building trusted relationships and maintaining regular communication cadences. • Conduct structured performance review sessions with pros — walking them through their key metrics, explaining trends in plain language, and co-developing action plans to improve outcomes. • Translate complex data into clear, compelling narratives tailored to a non-technical pro audience; make numbers meaningful and actionable for the field. • Proactively identify at-risk accounts and engage pros with targeted insights before performance issues escalate. • Act as the voice of the pro internally, feeding client observations back to product, strategy, and operations teams.