AHIMA

Role Description The Instructional Designer supports the design, development, and maintenance of a large-scale learning ecosystem consisting of 1,200+ learning modules. This role applies adult learning best practices, user experience principles, and data-informed decision-making to create engaging, scalable learning experiences. The Instructional Designer develops and maintains both off-the-shelf and custom eLearning programs and supplemental materials, leveraging available tools and technologies to ensure quality, consistency, and learner-centered outcomes. Responsibilities - Partner with instructors, project leads, and other key stakeholders during course planning to define learning outcomes, target audience needs, instructional strategy, course components, assessment approaches, and project scope, ensuring alignment before development begins. - Coordinate and collaborate with subject matter experts to develop high-quality eLearning content, ensuring content meets instructional design standards, learning outcomes, and brand and quality standards. - Interface with customers, instructors, project leads, and internal stakeholders to establish course roadmaps, learning outcomes, scope, deliverables, and timelines, ensuring alignment with learner needs, client expectations, and project objectives. - Design and develop new library and custom courses; assist at all phases throughout the design and development lifecycle in both independent and team-based approaches, leverage technology and curated content, and ensure quality and accuracy throughout. - Maintain existing courses as applicable; incorporate user experience enhancements, apply instructional design best practices, respond to customer inquiries/content challenges and apply updates as applicable to art, graphics, learning treatments and subject matter to ensure accuracy and relevance. - Partner with and provide best practices to eLearning Developers, SMEs, and instructors on instructional best practices, content design, and evaluation. Design and socialize templates, as needed. Keep department policies and guidelines up to date, as needed. - Define and map learning outcomes to competency frameworks for specific products, supporting clear learning pathways and measurable skill development. - Apply knowledge of WCAG and Section 508 accessibility standards to review learning products, maintain VPAT documentation, and recommend accessibility enhancements where feasible. Qualifications - Bachelor's degree in Instructional Design, Training & Development, or Education with focus on Adult Learning or related area of study. - 5 years' experience in learning and development course design. - Experience with eLearning course-building tools, including but not limited to Articulate (preferred), Adobe Captivate, or similar. - Knowledge and practical application of adult learning principles to products to facilitate learning and enhance user experience. - Demonstrated experience partnering with and influencing SMEs, instructors, and other cross-functional stakeholders. - Familiarity with learning experience design (LXD) and UX principles as applied to digital learning products. - Working knowledge of WCAG and Section 508 accessibility standards and experience supporting VPAT documentation. - Familiarity with MS Office, JIRA, Smartsheets Adobe, and/or project management tools to support overall product development. - Strong knowledge of learning delivery platforms such as LMS, LCRS, microlearning, V-ILT tools. - Graphic Design experience, preferred. - Experience mapping learning outcomes to competency or skill frameworks. - Strong organizational skills and able to manage multiple projects in fast paced environment. - Comfortable working in a matrix organization with ability to work effectively in a diverse and geographically dispersed work environment. - Excellent Communication skills, both written and verbal. - Able to efficiently acquire new skills based on emerging technologies. - Technically proficient and possess creative and intuitive problem-solving ability. - Proofreading and editing capabilities.

Role Description The Associate eLearning Developer is a part of our dynamic eLearning Production team and plays an integral role in designing, producing, and maintaining high-quality eLearning courses, instructor-led training, and related content. This role requires creativity, technical proficiency, and a collaborative spirit to develop engaging learning experiences that align with project goals and timelines. - Utilize tools such as Adobe Audition, Articulate Storyline, and other design software to: - Sync audio with visual elements, - Design and customize layouts, - Edit course content, and - Publish and deliver eLearning courses and related assets. - Manage the Request for Files queue by preparing and distributing editable course materials and source files to instructors and reviewers during the content review process. - Coordinate audio production activities, including preparing narration scripts, generating AI voiceovers, reviewing audio quality, and integrating audio assets into eLearning projects. - Manage the Quick Fix Jira queue by reviewing requested updates, communicating with instructors and stakeholders as needed, implementing content revisions, and republishing updated course materials. - Collaborate effectively with voice-over talent, content development teams, external subject matter experts (SMEs), and eLearning team members to ensure the timely delivery of eLearning materials. - Conduct thorough quality assurance testing to identify and resolve technical or content-related issues. - Proactively communicate issues and propose solutions to improve processes or outcomes. - Perform effectively in a fast-paced environment, meeting strict deadlines while maintaining high-quality standards. - Work both independently and as part of a collaborative team to achieve project objectives. - Stay organized and adaptable, managing multiple projects while accommodating shifting priorities with minimal notice. - Support the team with additional projects and tasks as needed. Qualifications - Bachelor's degree required. - Proficiency with Microsoft Office Suite, particularly PowerPoint. - Strong aptitude for quickly learning new software and tools. - Excellent verbal and written communication skills. - Strong technical skills, including the ability to independently research and troubleshoot technology and content-related issues. - Exceptional organizational and project management skills, with a high degree of attention to detail. - Demonstrated ability to effectively self-manage workload, balance competing priorities, and work independently with minimal supervision. - Strong prioritization skills, with the ability to assess urgency and importance across multiple concurrent projects and requests. - Proven ability to consistently meet deadlines in a fast-paced, deadline-driven environment. - Ability to adapt quickly to changing priorities and business needs while maintaining quality standards. - Ability to work effectively both independently and as part of a collaborative team. Requirements - Familiarity with Articulate 360. - Experience using audio editing software such as Adobe Audition, Audacity, or WavePad. - Experience working with project management or ticketing systems such as Jira and Smartsheet. - Experience in eLearning development, instructional technology, digital media production, or related fields.

Role Description The Director, Project Operations is responsible for leading the strategic development of the Project Management Office, serving as the strategic connector between IT, Operations, and enterprise-wide initiatives. This role is responsible for building the project management framework, maturing our methodology, and ensuring consistent, disciplined execution across a growing portfolio of complex technology and operational projects. This leader will oversee a team of project managers, including three direct reports and partner closely with IT, product owners, and operational leaders to drive alignment, transparency, and delivery excellence. Responsibilities - Build and lead AHIMA's Project Management Office, including defining the PMO vision, structure, governance model, and project management methodology. - Establish standards, tools, and processes that create consistency, improve visibility, and strengthen execution across all enterprise projects. - Serve as the strategic bridge between high-level organizational priorities and day-to-day project execution. - Oversee a portfolio of cross-functional projects, with a strong emphasis on major technology initiatives (e.g., Salesforce integrations, HubSpot, Adobe Commerce Cloud). - Ensure project plans, timelines, milestones, and resource allocations are realistic, transparent, and aligned with organizational goals. - Monitor progress, identify risks, and proactively remove barriers to keep projects on track. - Lead and mentor a team of project managers, fostering a culture of accountability, collaboration, and continuous improvement. - Partner closely with IT leadership, product owners, and operational teams to ensure alignment and shared ownership of outcomes. - Promote strong communication and stakeholder engagement across all levels of the organization. - Act as a key partner to IT, bringing strong technical acumen to conversations around system integrations, platform enhancements, and enterprise technology decisions. - Understand and support the software development lifecycle, IT infrastructure, and business systems including Salesforce, HubSpot, Adobe Commerce Cloud, and other enterprise platforms. - Ensure project teams have the tools, data, and processes needed to deliver high-quality technology solutions. - Develop and implement change management strategies to support smooth transitions during system upgrades, new platform launches, and process changes. - Anticipate organizational impacts and ensure stakeholders are informed, prepared, and supported throughout the change lifecycle. - Promote adoption by connecting project outcomes to business value and user experience. Qualifications - Bachelor's degree in business, management, or related field, required. - 7+ years' experience in leading projects, project management and/or operations. - CAPM / PMP Certification, preferred. - Experience managing major technology projects (e.g., CRM, AMS, marketing automation, e-commerce, or enterprise system integrations). - Proficiency in project management software (Jira and Smartsheet, preferred). - Strong technical acumen required. Familiarity with SalesForce, Adobe Commerce Cloud, and HubSpot preferred. - Comfortable with ambiguity, asking hard questions, managing conflict with compassion, and bringing solutions to help move teams and a project forward. - Possesses the ability to effectively organize and complete multiple projects simultaneously, communicate across internal teams effectively, meet deadlines, and prioritize tasks to deliver quality products. - Demonstrates clear and efficient verbal and written communication skills with various audiences, including ability to design and deliver effective presentations and other public-facing documents. - Ability to build relationships and communicate respectfully with vendors, internal stakeholders, and external stakeholders. - A desire to self-reflect, give and receive feedback, and focus on continuous improvement. - Have an agile growth mindset and the ability to complete additional project activities as assigned to meet team and organizational goals. - Demonstrates a commitment towards building a team culture based on collaboration and trust.

Role Description Partnering closely with the Chief Marketing Officer, the Director of Content Strategy drives integrated campaigns that support membership growth, product marketing, and revenue goals while overseeing content strategy, channel optimization, and cohesive storytelling across all platforms. This position manages AHIMA's web ecosystem to ensure a seamless, data‑informed user experience. They also oversee content creators and publishing channels to deliver industry‑leading content that builds audience engagement and organizational visibility. As a key leader in corporate storytelling, media relations, crisis communications, and executive positioning, the Director fosters innovation, leads high‑performing teams, and ensures AHIMA is recognized as the authoritative voice in global health information. Responsibilities - Lead AHIMA's omnichannel digital content strategy, including governance, integration, and platform optimization. - Oversee website strategy and modernization, using data to improve user experience, navigation, and content performance. - Integrate content across web, social, email, events, and publications to support membership, product marketing, and revenue growth. - Identify content gaps, manage the content lifecycle, and implement personalization for key audience segments. - Partner with IT and cross‑functional teams to enhance digital capabilities and support enterprise web initiatives across AHIMA and HCPro. - Oversee AHIMA publications, including Advances in Health Information Science and Practice (AHISP), the Journal of AHIMA, and industry content on AHIMA.org to strengthen reputation and readership. - Own the enterprise editorial strategy, guidelines, and calendar, ensuring alignment with organizational priorities. - Collaborate with editorial teams to expand author participation, elevate publication quality, and position AHIMA as a thought leader in health information. - Ensure strong SEO performance and evolving content formats that meet user needs and drive engagement. - Write or edit content as needed, including articles, blogs, downloadable assets, and landing pages. Qualifications - Bachelor's degree in communications, journalism, marketing, or a related field. - 10+ years leading high‑performing, integrated communications or digital content teams with measurable results across omnichannel platforms. - Strong experience in website strategy, architecture, and CMS management (e.g., Optimizely/Episerver, WordPress, Squarespace). - Experience overseeing industry publications, publishing workflows, and sponsored/native content programs. - Strategic leader who can operate at both high level and hands‑on, overseeing development and quality of all organizational content. - Proficiency with CRM systems (Microsoft Dynamics) and marketing automation tools (e.g., HubSpot, ClickDimensions). - Knowledge of healthcare, industry trends, emerging technologies, and best practices in healthcare communications and journalism. - Exceptional storytelling and communication skills, able to translate complex topics into clear, actionable insights. - Association experience required.

Role Description The Director of Digital Strategy & Content Integration leads AHIMA's omnichannel communications strategy, shaping a unified narrative that elevates the organization's brand, impact, and voice across the healthcare landscape. Partnering closely with the Chief Marketing Officer, this role drives integrated campaigns that support membership growth, product marketing, and revenue goals while overseeing content strategy, channel optimization, and cohesive storytelling across all platforms. This position manages AHIMA's web ecosystem to ensure a seamless, data-informed user experience, collaborating with IT and product teams to modernize digital infrastructure and improve performance. They also oversee content creators and publishing channels to deliver industry-leading content that builds audience engagement and organizational visibility. As a key leader in corporate storytelling, media relations, crisis communications, and executive positioning, the Director fosters innovation, leads high-performing teams, and ensures AHIMA is recognized as the authoritative voice in global health information. Responsibilities - Lead AHIMA's omnichannel digital content strategy, including governance, integration, and platform optimization. - Oversee website strategy and modernization, using data to improve user experience, navigation, and content performance. - Integrate content across web, social, email, events, and publications to support membership, product marketing, and revenue growth. - Identify content gaps, manage the content lifecycle, and implement personalization for key audience segments. - Partner with IT and cross-functional teams to enhance digital capabilities and support enterprise web initiatives across AHIMA and HCPro. - Oversee AHIMA publications, including Advances in Health Information Science and Practice (AHISP), the Journal of AHIMA, and industry content on AHIMA.org to strengthen reputation and readership. - Own the enterprise editorial strategy, guidelines, and calendar, ensuring alignment with organizational priorities. - Collaborate with editorial teams to expand author participation, elevate publication quality, and position AHIMA as a thought leader in health information. - Ensure strong SEO performance and evolving content formats that meet user needs and drive engagement. - Write or edit content as needed, including articles, blogs, downloadable assets, and landing pages. Additional Responsibilities - Steward AHIMA's digital brand, positioning, and value proposition across all audience segments. - Ensure brand consistency across channels and alignment with growth, awareness, and revenue objectives. - Strengthen brand presence through integrated digital and content strategies. - Lead and mentor a high-performing, data-driven team. - Manage budgets, optimize channel investments, and establish efficient processes and SOPs. - Foster a collaborative, accountable, and growth-oriented culture. Qualifications - Bachelor's degree in communications, journalism, marketing, or a related field. - 10+ years leading high-performing, integrated communications or digital content teams with measurable results across omnichannel platforms. - Strong experience in website strategy, architecture, and CMS management (e.g., Optimizely/Episerver, WordPress, Squarespace). - Experience overseeing industry publications, publishing workflows, and sponsored/native content programs. - Strategic leader who can operate at both high level and hands-on, overseeing development and quality of all organizational content. - Proficiency with CRM systems (Microsoft Dynamics) and marketing automation tools (e.g., HubSpot, ClickDimensions). - Knowledge of healthcare, industry trends, emerging technologies, and best practices in healthcare communications and journalism. - Exceptional storytelling and communication skills, able to translate complex topics into clear, actionable insights. - Association experience required.