AGFA

Role Description Agfa Radiology Solutions is now looking for a Channel Sales Manager to accelerate growth across the Nordics, Baltics, and Scotland by leading and developing our strategic distributor network. This is a high-impact role where you will own partner performance, co-sell major opportunities, and build sustainable pipeline growth across a diverse and high-potential region. What You’ll Be Doing - Partner Leadership & Growth - Manage and develop 3 key distributor partnerships - Build and execute joint business plans aligned to growth targets - Drive accountability for revenue, pipeline, and market development - Identify new partnership opportunities where needed - Business Development - Generate and develop new sales opportunities across hospitals and imaging centres - Work “shoulder-to-shoulder” with partners to win strategic deals - Build strong pipeline and improve conversion rates - Expand Agfa’s footprint across your territories - Co-Selling & Deal Execution - Support partners in tenders, negotiations, and solution positioning - Lead key opportunities and customer engagements when required - Bring a value-based selling approach to complex deals - Partner Enablement - Train and coach distributor sales teams on Agfa’s solutions - Strengthen product knowledge and sales capability - Collaborate with marketing on campaigns and demand generation Qualifications - Proven experience in channel sales / distributor management - Strong track record in growing revenue through partners - Background in MedTech, healthcare, or capital equipment (preferred) - Skilled in complex, solution-based selling - Commercially sharp with strong influencing and negotiation skills - Self-starter with an entrepreneurial, results-driven mindset Benefits - Competitive Base Salary - 40% OTE (performance-based bonus) - Flexible location and international exposure - Career progression within a global organisation Interested? If you’re passionate about building partnerships, winning deals, and driving growth across international markets, we’d love to hear from you. Apply now or contact us directly for a confidential discussion.

Role Description The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The role involves using a wide variety of systems analysis techniques and procedures as well as creativity and latitude to resolve customer issues and requests. - Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. - Utilize support software for call logging and tracking. - Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations. - Manage escalations, complaints to Level 2 and Development, and follow through as point of contact to higher level support teams. - Attend Agfa product-training, underlying technologies courses and maintain an expert working knowledge of targeted products and solutions. - Participate in visits to customer sites. - Ensure a high customer satisfaction rate. - Timely handling of incidents according to Agfa’s policies and processes. - Be knowledgeable and up to date on latest versions of our own products & solutions, underlying platforms and relevant 3rd party products. - Meet/respect SLA-requirements defined in the Service Level Agreements (SLA). This description is not intended to be an exhaustive list of responsibilities for this position. Additional activities not listed here may be involved, and other duties as assigned by management may be required of the incumbent. Qualifications - Bachelor’s Degree in Computer Science and/or Information Systems or an equivalent combination of education and experience. - Technical and practical knowledge of IT-Infrastructure Solutions (such as database solutions, different operating systems, server landscape) and Agfa products. - Three years previous work experience in a technical customer support role in a high-tech company or in a high-volume customer support environment, including one year in Healthcare IT. Medical imaging experience a plus. - Strong technical experience and able to work with teams in a virtual environment. - General knowledge of networking and operating systems (Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing. - Experience with and understanding of HL7 or DICOM is preferred. - Knowledge of Programming Languages VB/ASP, VB.NET, HTML, XML – is a plus. - Knowledge of Data Manipulation Languages – SQL, PL/SQL – is a plus. - Excellent communication and customer service skills. - Exposure to information systems in a hospital environment would be an asset. - Industry certification is preferred. - Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies. - Superior multitasking skills. - Ability to work in a fast-paced environment. - Demonstrated resourcefulness to see problems and issues through resolution. - Strong communications skills (verbal/written) to interact effectively and professionally with both internal and external customers. - Must be eligible to travel. Benefits - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Company Description At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario. We will provide necessary accommodation during the recruitment and selection process to all applicants. At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths.

Role Description We are seeking an experienced Cloud Operations Leader to build, scale, and lead our Cloud Operations organization. This role owns the end-to-end operational performance for our Enterprise Imaging cloud platform, supporting mission critical and highly regulated SaaS environments. The Cloud Operations Leader defines and operates industry standard operating models to ensure reliability, availability, scalability, compliance, effective security operations execution, and disciplined financial stewardship. In close collaboration with Solution Architecture, Engineering, Product Management, Security (SecOps), Finance, Program Management, and customer facing teams, the Cloud Operations Leader embeds modern SRE and SysOps practices into the delivery and operation of cloud and hybrid solutions. What You'll Do - Cloud Operations & Reliability - Own the operational health, stability, and performance of all production cloud platforms and shared services. - Manage SLAs, error budgets, and operational KPIs aligned to customer experience, availability commitments, and business priorities. - Serve as the operational authority during major incidents, leading response, escalation, communication, and post‑incident remediation. - Partner with the Customer Support organization in escalation management and issue resolution to ensure clear escalation paths, rapid resolution, and consistent customer impact communications. - Establish operational readiness, integrate change management, and release governance standards. - Design sustainable on-call, escalation, and follow-the-sun support models. - Drive automation, self-healing, and systematic toil reduction to improve reliability and operational efficiency. - Cloud Platform & Infrastructure - Own the lifecycle and operations of AWS-first cloud platforms. - Ensure resilience, disaster recovery, backup, and business continuity objectives are met and tested. - Partner with architecture and engineering teams to ensure reliability-by-design. - Oversee capacity planning, performance engineering, and scaling strategies aligned with commercial strategies. - Automation, DevOps & Observability - Partner with R&D to standardize CI/CD pipelines, release processes, and platform automation. - Own end-to-end observability including metrics, logs, traces, dashboards, and alerting. - Continuously improve MTTR, MTTD, and deployment reliability. - Security, Compliance & Risk (with SecOps) - Implement and operate security controls defined by SecOps across cloud platforms and operational processes. - Ensure compliance with regulatory frameworks (e.g., HIPAA, SOC2, ISO, NIST as applicable). - Support audits, vulnerability management, patching, and risk remediation. - Team & Organizational Leadership - Leads cloud operations through transformation, including the transition from traditional delivery models to a SaaS-first operating model. - Build, lead, and develop a high-performing and efficient global Cloud Operations / SRE organization. - Hire, coach, and retain top talent; establish career paths, training, and certification programs. - Manage strategic vendors and partners to provide 24/7 operational coverage. - Foster a culture of ownership, accountability, and continuous improvement. - Influence effectively in a matrixed organization, driving adoption of new operating models. Qualifications - Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. - 10+ years of experience operating and scaling cloud-based production platforms, including business critical SaaS services. - 5+ years of proven leadership experience building, scaling, and leading Cloud Operations and/or SRE teams in a 24/7 global environment. - Demonstrated ownership of operational reliability, availability, and performance. - Deep expertise in AWS-first cloud platforms and cloud native architectures. - Strong experience with automation-driven operations. - Solid background in ITIL-aligned service management, including incident, problem, change, and capacity management. - Experience operating in regulated or compliance-driven environments. - Proven ability to partner effectively with Engineering, Architecture, Security, Support, and business stakeholders to deliver reliability-by-design. - Strong leadership, communication, and stakeholder management skills, with the ability to translate operational risk, reliability, and performance into executive-level and business-relevant insight. - Experience leading global, multi-region service organizations supporting enterprise customers. - Relevant industry experience in medical imaging and Imaging IT. - Relevant certifications such as AWS Cloud Practitioner, AWS Certified Solutions Architect, ITIL, CISSP, or CISM. Benefits - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Our Values - Own It (I do what I say, full accountability for results, finding solutions and practice ethical and safe behaviors) - Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits) - Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, proactive steps to resolve issues and continuous progress) - Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes) Diversity and Inclusion At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. Compensation At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Role Description We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing the on-site support and maintenance of Agfa DR/ imaging products. - Drive customer satisfaction through the maintenance of Agfa DR support and x-ray room/imaging services offerings. - Consistently seek, suggest, and implement methods to improve systems and processes within the organization. Location: Remote – Orlando, FL What You'll Do: - Manage all AGFA imaging equipment in assigned territory, including timely troubleshooting and repair, preventative maintenance, and execution of field service bulletins. - Assist peer Field Service Engineers (FSE) out of territory when needed and workload permits. - Provide timely and detailed feedback on technology performance, reliability, serviceability, service quality, and design issues back to US DR product team. - Work directly with Project Management and Installation Team to plan, execute, and validate installations within assigned territory. - Work with sales in identifying DR prospects and provide technical support during pre and post sales activity. - Develop a close working relationship with the customer to provide assistance and guidance towards developing an action plan for additional AGFA sales (Service Maintenance Agreements, Upgrades, Professional Services, or new equipment). - Installation, remedial, and preventive maintenance of Agfa DR support and x-ray room experiences and other OEM products trained on. - Review DR/IMAGING equipment operational function with the customer to meet training obligations during installations. - Perform DR/IMAGING and x-ray room experience as required. - Provide immediate response and prompt resolution to hardware and software problems to ensure customer uptime and satisfaction. - Develop DR/x-ray room solutions for technical problems by interfacing with hospital systems IT systems administrators, end user personnel, and outside vendors and support teams. - Ensure maximum DR/IMAGING uptime, performance, and efficiency of all Agfa systems. - Install software, hardware, and execute performance analysis as needed for DR and imaging. - Define DR/IMAGING problems, verify defects in the system, then apply fix, circumvention, or other probable reconciliatory techniques. - Initiate and follow all issues DR/IMAGING escalation processes and keep the customer and management informed as to the status of the escalation. Qualifications - Bachelor’s Degree in a technology field. - MCSE, Network +, and CIIP Certifications are also a plus. - 5 or more years of previous direct field work experience in a technical customer support role working with traditional x-ray rooms, digital x-ray equipment and rooms, and computed radiography (CR) systems. - Highly desired 2 to 3 years’ experience in an expert or specialist level role with x-ray technology. - Some PACS, RIS, and EMR experience is desired. - Experience with electronic and electromechanical systems is required. - Expert knowledge of DR support and x-ray room experiences networking and operating systems (UNIX and Windows), databases (Oracle and SQL), remote connectivity, security, and digital medical image processing. - Previous DR support and x-ray room experiences knowledge of Agfa software or similar industry and a demonstrated capability to learn cutting-edge new technologies. - Excellent computer skills including MS Office, Lotus Notes, and Internet-based knowledge management systems. - Excellent oral, written, and interpersonal communications skills. - Proven organizational and time management skills. - Demonstrated experience adapting to change and managing priorities. - Strong customer service skills in interacting with both internal and external customers. - Previous experience working in a global environment (networking and building relationships with individuals in remote locations and virtual teams). - Excellent understanding of the technical services business, product launch process, and healthcare environment. - Must be eligible to travel overnight both within the US and Canada. - Must be eligible to apply for customer-initiated security clearances such as the US National Agency Check (NAC). Benefits - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Company Description At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.

Role Description We are looking for a high-performing Capital Equipment sales specialist to join our team. This person will lead full-cycle enterprise sales campaigns for our Digital Inkjet portfolio across the Western Territory, with a primary focus on the NY Metro area. The ability to travel the territory, also around the region (Including the Mid-Atlantic, Western PA, and NY State) is a must. - Sales Process Ownership: - Proven ability to manage enterprise deals from prospecting -> discovery -> ROI Modeling -> demo coordination -> contract negotiation -> closing. - Good at identifying decision making teams at the customer and mapping out political/internal landscapes. - Hunter Mentality: - Comfortable and consistent with outbound prospecting. - Builds/manages their pipeline independently, not reliant on marketing or inbound leads. - Solid track record of breaking into new accounts and markets. - Executive Presence: - Capable of handling strategic conversations with owners, COO’s, CFO’s and Production Leads. - Can articulate ROI and productivity modeling. - Industry Credibility: - Knowledge of digital print workflows (RIPs, workflow software, finishing, media, color management). - Prior experience selling capital equipment into print, packaging and display graphics manufacturing operations. Qualifications - 5+ Years of Capital equipment sales in print/packaging/industrial markets. - Existing network of regional customers and contacts in SoCal. - Demonstrated success carrying $2m-$5m+ annual quota. - Experience selling equipment typically priced in the $300,000 - $1,500,000 range. - Ability to travel up to 50-70% of the time in the region. - Strong presentation and demo facilitation skills (i.e. set expectations internally and externally to make sure everyone is aligned when demoing). - Prior experience working with long sales cycles (3-12+ months). - Experience in selling hybrid (equipment, software plus Ink) value propositions. - Background in trade-in/upgrade strategy. - Experience with financial modeling/TCO/ROI calculators. - Understanding of installation, service logistics, and production workflows. - Personable, likeable, authentic. - Strong communicator who can explain sales strategy, approach, and reasoning. - Self-starter who manages time and territory without a lot of oversight. - Highly organized and CRM driven. Benefits - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Our Values - Own It: I do what I say, full accountability for results, finding solutions and practice ethical and safe behaviors. - Play as One: Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits. - Move Forward: Embrace change, explore opportunities to innovate, feedback and improve performance, proactive steps to resolve issues and continuous progress. - Drive Value: Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes.

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).　 At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　 From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies. Vice President, Service Excellence & Transformation Our ability to scale, grow, and deliver exceptional value to customers depends on how effectively we transform and manage our service organization. The Vice President, Service Excellence & Transformation will serve as a key strategic leader reporting directly to the Business President. This role will shape the future of our services model, elevate operational performance, and lead the organization through a multi‑year transformation toward a modern, SaaS‑enabled service ecosystem This role will ensure that the organization realizes the full revenue potential of its value‑added service offerings. This leader will bring a global perspective, a deep understanding of software‑enabled services in healthcare, and a proven ability to drive operational excellence using data, lean principles, and a growth mindset. They will partner closely with the CFO, R&D, COO, and leaders across central services, regional product install teams, and service delivery teams to build a world‑class service organization. Location: Remote: Global (US or Europe Preferred) What You'll Do: Service Excellence & Performance Leadership: - Leverage business intelligence, analytics, and performance insights to elevate service quality, customer experience, and operational consistency across all regions. - Establish and scale service excellence frameworks, KPIs, and continuous improvement methodologies grounded in lean principles. - Drive a culture of accountability, transparency, and data‑driven decision‑making across the global services organization. - Improve service margin by improving the utilization and billability metrics of services resources across different teams in professional services, support, managed services and cloud - Improve services margin, including cloud recurring margin, through cost optimization, process standardization, process automation (AI enablement) and selective offshoring and outsourcing. - Create and scale up new Value Added Revenue streams by monetizing existing service capabilities and developing new service capabilities in partnership with Product Management, Regions Customer teams, Marketing and R&D. Enterprise Transformation & SaaS Evolution: - Lead the end‑to‑end transformation of our services model from traditional delivery to a scalable, SaaS‑aligned operating model. - Redesign processes, capabilities, and service offerings to support & grow recurring revenue, digital enablement, and modern customer lifecycle management. - Partner with Product, Technology, and Operations to ensure service readiness, adoption, and seamless integration with SaaS platforms. Cross‑Functional Leadership & Collaboration: - Work across central services, regional install teams, and service delivery teams to harmonize processes, eliminate friction, and improve operational efficiency. - Build strong partnerships with Finance, HR, Product, and Commercial teams to ensure alignment on strategy, execution, and customer outcomes. - Serve as a visible, influential leader who connects strategy to execution and accelerates organizational alignment. Change Management & Organizational Evolution: - Co‑lead major transformation and change initiatives with the COO, ensuring clear communication, stakeholder engagement, and adoption across the enterprise. - Develop and execute change management strategies that support new ways of working, capability building, and cultural evolution. - Champion a growth mindset and continuous improvement culture across all levels of the organization. Who You Are: - 15+ years of leadership experience in global services, within software/SaaS, healthcare, or other highly regulated, complex industries. - Demonstrated success leading large‑scale service transformations, including SaaS transitions, operating model redesign, or enterprise modernization. - Deep experience using business intelligence, analytics, and performance management systems to drive operational excellence. - Strong background in lean, continuous improvement, and scalable service delivery models. - Proven ability to lead through influence, build cross‑functional alignment, and translate strategy into measurable results. - Exceptional communication, executive presence, and the ability to inspire teams through change. What Makes This Role Exciting: - You will architect the future of our service organization during a pivotal moment of growth. - Shape how we deliver value to customers in a SaaS‑driven world. - Work directly with the President, COO, CFO, and executive team to drive enterprise‑wide impact. - Lead a transformation that touches every corner of the business: operations, technology, customer experience, and culture. - Have the opportunity to build a modern, scalable, high‑performing service organization that becomes a competitive advantage. Our Values: - Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors) - Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits) - Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress). - Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes). What we offer now and in the future: - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Diversity and Inclusion: At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.　 If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com. At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in. Learn more about Agfa HealthCare and follow us on Instagram.

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).　 At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　 From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies. AGFA HealthCare is seeking an Information Security Leader to define and execute the company’s global cybersecurity vision across all business units and geographies. This role provides enterprise-wide security leadership with primary operational focus on cloud-native and SaaS platforms, while maintaining oversight of legacy on‑premise environments. The leader is accountable for measurable security outcomes, ensuring the confidentiality, integrity, and availability of healthcare data and systems, strengthening regulatory posture, and reinforcing trust in AGFA HealthCare’s imaging and informatics platforms. This is a hands-on leadership role that combines strategic partnership at the enterprise level with execution-oriented ownership of security operations. Location: - Remote: US / Canada What You'll Do: - Scaled and resilient security operations capabilities aligned with business growth and risk maturity. - Material reduction in critical and high-risk security findings through preventive controls and remediation. - Successful ISO 27001 / ISO 27017 / ISO 27018 HITRUST audit outcomes, with improved audit efficiency year over year. - Demonstrated adoption of Secure-by-Design and DevSecOps practices across cloud and on-premise products and R&D pipelines. - Improved executive visibility into cyber risk with actionable, business-oriented reporting. Strategic Leadership - Define and execute AGFA HealthCare’s enterprise information security strategy in alignment with business goals, healthcare regulations, and patient safety priorities. - Act as a trusted advisor to executive leadership and the board on cyber risk posture, emerging threats, and security investment priorities. - Serve as an executive customer-facing security leader, engaging directly with clients to articulate the company’s security strategy, build trust, address risk and compliance concerns, and support sales efforts by positioning security as a strategic business enabler - Lead the development and evolution of governance frameworks, policies, and standards supporting HIPAA, FDA 21 CFR Part 11, ISO 27001, ISO 27017, ISO 27018, and SOC 2. - Embed security by design across products, platforms, imaging workflows, and the full data lifecycle, including third‑party and embedded solutions. - Partner with Marketing and commercial teams to articulate AGFA HealthCare’s security posture and trust narrative to the market. - Champion a strong culture of security awareness, education, and accountability across R&D, CloudOps, and customer-facing teams. Operational Oversight - Provide leadership and direction for security operations across AGFA HealthCare, including cloud and on‑premise environments. - Establish, scale, and continuously improve SOC capabilities, ensuring effective detection, response, and recovery aligned with business needs and risk profile. - Oversee threat intelligence, vulnerability management, and incident response with a focus on automation and continuous improvement. - Partner with CloudOps and DevOps teams to integrate DevSecOps practices into CI/CD pipelines. - Optimize and scale security tooling, including AWS-native services and endpoint protection platforms. Risk, Compliance, and Governance - Ensure compliance with global security and privacy standards across cloud and on‑premise environments. - Oversee risk assessments, privacy impact analyses, and security reviews. - Maintain and evolve the incident response program in partnership with Legal, Privacy, ISP, and Quality and Regulatory teams. Who You Are: - 10+ years of progressive experience in cybersecurity with 5+ years leading enterprise security programs or functions; proven leadership in high-growth or highly regulated environments. - Demonstrated success designing and operating security programs aligned to leading frameworks and sustaining regulatory compliance and audit readiness. - Expert ability to identify, prioritize, and communicate risk; proven track record translating complex technical concepts into actionable insights and decisions for executive, Board, and technical audiences. - Strong cross-functional leadership and collaboration skills; experienced at influencing product, engineering, IT, legal, compliance, and operations stakeholders. - Advanced knowledge across core security domains: endpoint protection, monitoring/telemetry, DLP, IAM/zero trust, vulnerability/patch management, incident response, cloud and infrastructure security, authentication/authorization, and sensitive data protection. - Experience leading incident response, resiliency programs, and crisis management, including executive and Board-level reporting. Our Values: - Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors) - Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits) - Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress). - Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes). - Advanced security certifications (CISSP, CISM, CCSP, AWS Certified Security). - Background in medical imaging or healthcare IT. - Familiarity with AI/ML security considerations. What we offer now and in the future: - Dynamic global organization with a history of innovation and strong product portfolio. - Challenging environment combined with a supportive management structure. - Career development and growth. - Competitive salary and benefit package. - Friendly work environment surrounded by dedicated and professional colleagues. Diversity and Inclusion: At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.　 If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com. At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in. Learn more about Agfa HealthCare and follow us on Instagram.