Advocacy Solutions

Role Description The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits. Responsibilities include: - Receive all inbound and outbound calls for potential disability clients. - Perform general office clerk duties (i.e., check email and Chat communication consistently). - Ask a series of questions verbatim from a script for the purpose of entering data into the consultation and application system to confirm eligibility for the potential client. - Respect client confidentiality. - Comfortable taking repetitive, back-to-back calls speaking about the same topic every work day for every call. - Flexibility to change work hours based on company needs. - Perform other related duties as assigned. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Equipment is provided for the role. Qualifications - Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task. - Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling. - Excellent organizational, time management, interpersonal, customer service, and attention to detail skills. - Must pass a background check and typing test with a minimum typing speed of 35WPM. - Must have a quiet area for a home office away from noise and distractions. - Proficient computer skills with the ability to learn new software. - Ability to sit for a long period of time. - Reliable and dependable attendance, and consistent tenure in previous roles strongly preferred. Requirements - This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience. - 2 years of experience using an auto dialer software is also required. - Experience reading verbatim from a script in a metrics-driven environment is highly desired. - Proven ability to function well in a fast-paced and sometimes stressful environment. - Experience using computers and performing data-entry functions. - Bilingual ability in English and Spanish is a plus. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - A 401(k) plan with an employer match. - A generous paid time off package after 90 days of employment. - Ten company paid holidays. - Temporary $1,000.00 Hiring Bonus (one-time, taxable bonus to be paid out after 6 months of employment in good standing). Remote Work from Home Requirements - Must have a desk, chair, and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high-speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX, or WV.

Role Description Looking for a self-starter to hit the ground running in a fast-paced, metrics-driven environment. The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits. Responsibilities include: - Receive all inbound and outbound calls for potential disability clients. - Perform general office clerk duties (i.e., check email and Chat communication consistently). - Ask a series of questions verbatim from a script for the purpose of entering data into the consultation and application system to confirm eligibility for the potential client. - Respect client confidentiality. - Comfortable taking repetitive, back-to-back calls speaking about the same topic, every work day for every call. - Flexibility to change work hours based on company needs. - Perform other related duties as assigned. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Equipment is provided for the role. Qualifications - Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task. - Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling. - Excellent organizational, time management, interpersonal, customer service, and attention to detail skills. - Must pass a background check and typing test with a minimum typing speed of 35WPM. - Must have a quiet area for a home office away from noise and distractions. - Proficient computer skills with the ability to learn new software. - Ability to sit for a long period of time. - Reliable and dependable attendance. Requirements - This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience. - 2 years of experience using an auto dialer software is also required. - Experience reading verbatim from a script is highly desired. - Proven ability to function well in a fast-paced and sometimes stressful environment. - Experience using computers and performing data-entry functions. - Bilingual ability in English and Spanish is a plus. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - A generous paid time off package after 90 days of employment. - Ten company paid holidays. Remote Work from Home Requirements - Not all positions are remote; some require that the employee work in the office. - Must have a desk, chair, and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high-speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX, or WV.

Role Description Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The VA Intake Analyst serves as the primary liaison for potential clients, conducting thorough intake case reviews, verifying eligibility, and accurately documenting all necessary information and evidence for disability claims and benefits. - Ensure the percentage of disability, write recommendations, and explain the decision and reason. - Proficient in using computers and verifying that there are no discrepancies within documents. - Excel at both verbal and written communication. - Detail-oriented, professional, and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Qualifications - Minimum of a high school diploma or G.E.D. and 1-2 years of work-related experience with progressive responsibilities, or an equivalent combination of education and experience. - Excellent written and oral communication skills. - Analytical and inter-personal skills. - Proven ability to function well in a fast-paced and sometimes stressful environment. Requirements - Conduct outbound calls to veterans or their survivors who have completed consultations for VA disability compensation. - Verify information including employment, dates of service, deployments, combined rating, individual rating for conditions service connected, and conditions they are seeking to get service connected. - Use VA’s Schedule for Rating Disabilities and other applicable instructions to determine the percentage of disability. - Write recommendations after analyzing and speaking to potential clients explaining the decision and reason. - Perform other related duties as assigned. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - Paid time off and 10 company paid holidays after 90 days of employment. Working Conditions - This job is normally performed in a mostly clean and comfortable environment. - Prolonged periods of sitting at a desk, talking on a telephone, and working on a computer. - Duties in this job are usually performed while in a seated position with freedom to move about at will. Remote Work from Home Requirements - Must have a desk, chair, and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high-speed internet service (Wi-Fi is not acceptable). Minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, PA, SC, TX, or WV.

Role Description Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch. This is a remote work from home position. Essential Functions - Answer calls on auto dialer from potential clients. - Patiently explain the documents to the clients. - Walk the clients through the process of how to electronically sign documents via text and email. - Document the calls accordingly so that our phone system can dial the next call. - Perform other related duties as assigned. Qualifications - Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms. - Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email. - Must have a friendly, professional telephone voice. - Must be patient with clients. - Must be a problem solver. - Must be an independent worker. - Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day. - Ability to function well in a high-paced and at times stressful environment. - Proficiency with Microsoft Office Suite and general computer proficiency. - Reliable and dependable attendance is essential. - Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST. - Bilingual is preferred. Requirements - High school diploma or equivalent. - At least two years of high volume sales and/or call center experience required. - Auto dialer experience is required. Physical Requirements - Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements - Must have a desk, chair and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - Paid time off after 90 days of employment. - Ten company paid holidays.

Job DetailsJob Location: Advocacy Fort Lauderdale Office - Plantation, FL 33317Position Type: Full TimeSalary Range: $80,000.00 - $85,000.00 SalaryJob Category: LegalDisability Help Group is one of the nation’s premier disability advocacy companies. We are based in Plantation, Florida, but our disability advocacy group represents thousands of disabled individuals before the Social Security Administration and the Department of Veterans Affairs throughout the United States. We are currently hiring Social Security disability advocates to join our team. We encourage experienced attorneys and non-attorney representatives to apply. Preference will be given to applicants that reside in the states listed below during the hiring process. However, we encourage any disability attorneys looking to join our company to apply regardless of location. We want the best possible candidate to join our team. We offer up to $10,000 in relocation costs if you are willing to relocate to one of the states listed below in the qualifications, and maintain employment with the company at least 90 days. We offer a competitive pay package which includes an incentivized annual bonus ranging from $10,000 to $25,000, in addition to the base salary. Our benefits package includes health, dental, and vision insurance, company-paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off, and paid holidays. This position will be a work-from-home position. Travel opportunities outside this home territory may be available but will not be a required component of employment. Disability Help Group has an excellent reputation in the disability community. We offer a collegial work environment, competitive salary, excellent benefits, and the ability to grow through performance-based incentives. Most of the attorneys employed with our company have been with us for years. We are looking for motivated and talented attorney advocates to become a part of this ever-expanding team. Responsibilities: Advising clients at all stages of the disability process. Preparing and presenting Social Security disability hearings. Appellate work. Performs other related duties as assigned. Qualifications Required Skills/Abilities: Excellent reading, writing, and verbal communication skills including active listening. Must pass a background check. Must have a quiet area for a home office away from noise and distractions. Proficient computer skills with the ability to learn new software. Ability to sit for a long period of time. Reliable and dependable attendance. Education and Experience: This job requires candidates to be a licensed attorney or registered with EDPNA. SSA claims experience is preferred. Experience using computers and performing data-entry functions. Physical Requirements: Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: Not all positions are remote; some require that the employee work in the office. Must have a desk, chair and basic essentials to work from home. Must have a quiet work area without noise or distractions. Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. Must be logged onto your work computer and able to answer calls during your normal work hours. Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV For consideration, please fill out the application and/or email your cover letter, résumé, and salary requirements to Natale Burns at nburns@disabilityhelpgroup.com. The documents should be in Microsoft Word or Adobe PDF format. We will not consider any submissions or inquiries for employment that do not include a salary requirement or desired salary range.

Job DetailsJob Location: Advocacy Fort Lauderdale Office - Plantation, FL 33317Position Type: Full TimeSalary Range: $41,600.00 - $41,600.00 HourlyJob Category: Customer ServiceJob Summary: Do you want to have a fulfilling career with purpose helping military veterans? The Case Manager is a support member of a Senior Advocate’s team. This person is in charge of implementing the Senior Advocate’s strategy for each case and being the primary point of contact with the client. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 8:00 am to 5:00 pm. This is a remote work from home position. We offer a comprehensive benefits package, including health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: · Builds and maintains positive client relationships via phone, email, and mail. · Assists and consults with Senior Advocate in the organization and management of client files and records, as directed. · Reviews completeness of client files within the VA’s system and has informal meetings with VA personnel to correct various deficiencies. · Responds appropriately to all client, staff, authorized third party, and VA/BVA communications in a timely and accurate manner. · Prioritizes and completes varied administrative tasks independently, with great attention to detail, while following standard operating procedures. · Ensures all VA administrative and regulatory deadlines are met. · Proficiency in utilizing office technology and software programs in an efficient and appropriate manner. · Works in a team environment with a strong commitment to obtaining the best possible outcome for all parties. · Performs other related duties as assigned. QualificationsRequired Skills/Abilities: · Performing work in this job’s occupational field requires the application of professional disciplines requiring a two-year degree or equivalent and the extensive, applied use of related concepts, practices, and methods. · In relation to other jobs in the same function, this job requires a level of proficiency to apply broad knowledge and experience. · The primary or most necessary skills required for this job are customer service skills, technical aptitude, time management and organizational skills · Other important skills include excellent written and oral communication, inter- personal and computer skills. · Reliable and dependable attendance. Education and Experience: · This job requires a minimum of an associate degree or 3 years of work-related experience with progressive responsibilities or an equivalent combination of education and experience. · You must obtain a Personal Identity Verification (PIV) card within six months of employment. · Telephone experience is required. · Experience using computers and performing data-entry functions. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. · Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

Job DetailsJob Location: Advocacy Fort Lauderdale Office - Plantation, FL 33317Position Type: Full TimeSalary Range: $18.00 - $18.00 HourlyJob Category: Customer ServiceDo you want to have a fulfilling career with purpose helping military veterans? The VA Intake Specialist will be a direct point of contact for potential new clients. They provide great customer service and have a clear phone presence. They should be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. Work hours are Monday – Friday and can be from 9:00 am to 6:00 pm EST, or from 10:00 am to 7:00 pm EST. This is a remote work from home position Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: · Receive all inbound and outbound calls for potential disability clients · Perform general office clerk duties · Ask a series of questions verbatim for the purpose of compiling data about the client to confirm eligibility · Record information as needed · Respect client confidentiality · Performs other related duties as assigned. QualificationsRequired Skills/Abilities: · Must have 2 years of experience using an auto-dialer system and reading a script verbatim · Experience using computers and performing data-entry functions · Legal experience is a plus · Minimum typing speed of 35 WPM · Ability to type and talk while using a hands free headset · Solid reading, writing, and verbal communication skills · Professional communication skills over the phone and with co-workers and supervisors · Previous telecommuting/remote work experience is a plus · Must be able to multitask and be proficient in the use of today’s technology · Must have a desk, chair and basic essentials to work from home · Must have a quiet work area without noise or distractions · Must have your own/personal high speed internet ** you cannot use Wi-Fi ** · Reliable and dependable attendance. Education and Experience: · This job requires a minimum of a high school diploma or G.E.D and two years of previous call center experience. Associate degree is preferred. · Experience using computers and performing data-entry functions. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload MBPS speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. · Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MI, NC, NJ, NV, NY, PA, SC, TX or WV. Must be able to work EST hours provided above.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits. They will provide great customer service and have a clear phone presence. They will be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Qualifications - Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task. - Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling. - Excellent organizational, time management, interpersonal, customer service, and attention to detail skills. - Must pass a background check and typing test with a minimum typing speed of 35WPM. - Must have a quiet area for a home office away from noise and distractions. - Proficient computer skills with the ability to learn new software. - Ability to sit for a long period of time. - Reliable and dependable attendance. Requirements - This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience. - 2 years of experience using an auto dialer software is also required. - Experience reading verbatim from a script highly desired. - Proven ability to function well in a fast-paced and sometimes stressful environment. - Experience using computers and performing data-entry functions. - Bilingual ability in English and Spanish is a plus. Physical Requirements - Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements - Not all positions are remote; some require that the employee work in the office. - Must have a desk, chair and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - A 401(k) plan with an employer match. - Paid time off and 10 company paid holidays after 90 days of employment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch. This is a remote work from home position. - Answer calls on auto dialer from potential clients. - Patiently explain the documents to the clients. - Walk the clients through the process of how to electronically sign documents via text and email. - Document the calls accordingly so that our phone system can dial the next call. - Performs other related duties as assigned. Qualifications - Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms. - Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email. - Must have a friendly, professional telephone voice. - Must be patient with clients. - Must be a problem solver. - Must be an independent worker. - Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day. - Ability to function well in a high-paced and at times stressful environment. - Proficiency with Microsoft Office Suite and general computer proficiency. - Reliable and dependable attendance is essential. - Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST. - Bilingual is preferred. Requirements - High school diploma or equivalent. - At least two years of high volume sales and/or call center experience required. - Auto dialer experience is required. Physical Requirements - Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements - Must have a desk, chair and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - Paid time off after 90 days of employment. - Ten company paid holidays. - Base pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income. - You must complete 2 full months of employment to be eligible for the incentive.

Role Description Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. They will provide great customer service and have a clear phone presence. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 8:00 am to 5:00 pm. This is a remote work from home position. Essential Functions - Interacts with customers via telephone, email, or in person to provide support and information on services. - Collects and enters information for services. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff. - Ensures that appropriate actions are taken to resolve customers’ problems and concerns. - Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. - Performs other related duties as assigned. Qualifications - Must be able to talk on the phone and type at the same time. - Excellent reading, writing, and verbal communication skills including active listening. - Must pass a background check and typing test with a minimum typing speed of 35WPM. - Must have a quiet area for a home office away from noise and distractions. - Service-oriented and able to resolve customer grievances. - Proficient computer skills with the ability to learn new software. - Ability to sit for a long period of time. - Reliable and dependable attendance. Requirements - This job requires a minimum of a high school diploma or G.E.D, and two years of telephone customer service or previous call center experience. Associate's degree is preferred. - Telephone experience is required. Auto dialer experience is highly preferred. - Experience using computers and performing data-entry functions. - Bilingual ability in English and Spanish is a plus. Physical Requirements - Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements - Not all positions are remote; some require that the employee work in the office. - Must have a desk, chair and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - A 401(k) plan with an employer match. - Paid time off after 90 days of employment. - Ten company paid holidays.