Adecco Group

Title: Lead Instructor: MLOps / AI Platform Engineering Location: United States Job Description: U.S. Remote, Business UnitGeneral Assembly DepartmentInstruction (Full Time) Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education. GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future. Job Title: Lead Instructor: MLOps / AI Platform Engineering Company: General Assembly Client: Confidential – Customer Success Reskilling Location: Remote (Must work West Coast / Pacific Time hours) Duration: 2 Weeks (Starting Mid-June) Commitment: Roughly 30 hours per week Compensation: $11,500 - $15,500 (Estimated lump sum payment for one 60-hour program) About the Engagement General Assembly is delivering a specialized reskilling program designed to transition Customer Success and Account Management professionals into MLOps and AI Platform Engineering roles. As the Lead Instructor, you will be the face of lessons. You aren't just checking the math; you are bridge-building. You will lead experienced customer-facing professionals through the complexities of taking AI systems from pilot to production, ensuring they leave the 2-week intensive with a functional understanding of MLOps governance and deployment. What You’ll Do - Lead Live Instruction: Deliver high-energy, synchronous remote lectures and "prompt-along" sessions covering ML pipelines, model deployment, and monitoring. - Simplify the Complex: Translate high-level MLOps concepts (CI/CD for ML, governance frameworks) into digestible insights for learners who are experienced professionals but not career engineers. - Facilitate Hands-on Labs: Guide students through self-paced exercises and live troubleshooting within the Azure AI Foundry and ML environments. - Mentor & Office Hours: Provide real-time feedback during dedicated lab hours, helping students navigate technical roadblocks in Python and Azure infrastructure. - Drive Learning Outcomes: Ensure students can successfully articulate and execute model lifecycle management strategies by the end of the cohort. What You Bring - The Experience: 7+ years in software or data engineering, with at least 3+ years specifically in MLOps or ML platform roles in a production environment. - The "Teacher" Gene: Proven experience in technical instruction, bootcamp delivery, or corporate training. You should be comfortable "reading the room" in a virtual setting. - Azure Fluency: Deep, hands-on expertise with Azure ML and AI Foundry. You should be able to navigate these platforms in your sleep. - Technical Foundation: Proficiency in Python, Data Engineering fundamentals, and applying DevOps/CI/CD principles specifically to ML workloads. - The Credentials: AZ-900, AI-900, and DP-100 are required; AI-102 is preferred. - The Pedigree: Experience as an AI Platform or Azure ML engineer at a major tech firm (Microsoft, Google, etc.) is a massive plus. Note on Schedule: This is a high-intensity, 2-week engagement. Candidates must be fully available for 30 hours per week during the mid-June window and be prepared to operate on Pacific Time (PT) schedules to align with the learner cohort. Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries. United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Role Description - Technology Stack Ownership & Architecture - Own the design, development, integration, and ongoing maintenance of the designated Business Unit’s operational technology stack, including: - Business intelligence and analytics platforms (Power BI, Microsoft Fabric, MicroStrategy, SQL-based data models) - Microsoft 365 automation solutions - Integrations with Salesforce and internal enterprise systems - Define and maintain system architecture, data flows, semantic models, and reporting structures - Partner with IT to align solutions with enterprise standards, security requirements, and long-term roadmap - Maintain technical documentation, architecture diagrams, and workflow designs - Process Automation & Workflow Development - Analyze and document business processes to identify automation and optimization opportunities - Design and implement workflows using Microsoft 365 tools (Power Automate, Power Apps, SharePoint, Teams, Excel) - Establish automation standards and reusable components - Test, deploy, monitor, and support automated processes in production - Continuously enhance solutions based on business needs and performance metrics - Business Intelligence, Reporting & Data Management - Design, build, and maintain dashboards, datasets, and reports using: - Power BI and Microsoft Fabric - MicroStrategy - SQL - Develop and govern a structured reporting framework and report catalog - Integrate and manage data from multiple systems, including Salesforce - Stakeholder Enablement & Insight Delivery - Partner with global and field teams to define reporting and system requirements - Deliver insights, trends, and performance analysis to operational and executive stakeholders - Support field teams with report access, usability, and local reporting needs - Develop user guides, training materials, and process documentation - Drive adoption of new tools, reports, and automation capabilities - Governance, Security & Platform Reliability - Ensure platforms and automated processes comply with data security, privacy, and access-control standards - Support UAT, releases, and controlled production deployments - Monitor system performance, resolve defects, and manage technical debt - Maintain documentation and change records for system and reporting updates - Generate regular performance reports and metrics to demonstrate the impact of process automation on operational efficiency Qualifications - University degree in a relevant field (e.g., Information Systems, Business, Data Analytics, Engineering, or similar) - Professional-level oral, written, and presentation skills in English - 3+ years of experience in business intelligence, reporting, and/or process automation, preferably in a services or consulting environment - Strong analytical skills with the ability to understand business processes, financial impact, KPIs, and performance metrics - Proven experience gathering and documenting business requirements, mapping data relationships, and collaborating with IT and business stakeholders - Solid business acumen with strong problem-solving and critical-thinking abilities - Structured and organized working style, able to manage multiple priorities and operate effectively in a fast-paced environment - Comfortable handling complex scenarios, production issues, and escalations with sound judgment - Customer-focused mindset with the ability to deliver high-quality results under tight or changing deadlines - Ability to work independently and as part of multi-disciplinary, global teams - Strong collaboration and communication skills, including the ability to: - Align automation and reporting initiatives with business objectives - Communicate progress, results, and insights to leadership - Translate technical concepts for non-technical audiences - Broad technology awareness, including Microsoft 365 tools, Power BI, automation platforms, and enterprise reporting solutions (e.g., MicroStrategy) - Comfortable working remotely with minimal supervision while maintaining high productivity and quality standards - Willingness to participate in virtual meetings outside normal business hours when required

Role Description The Business Intelligence & Automation Analyst is responsible for designing, developing, and maintaining the in-situ end-to-end operational technology stack, including business intelligence platforms, data integration, reporting solutions, and Microsoft 365–based automation for a designated Business Unit. This role combines hands-on technical development with business analysis to ensure systems, workflows, and data architecture effectively support global operations and field teams. The analyst owns the continuous improvement and reliability of reporting and automation capabilities, integrates enterprise systems such as Salesforce, and ensures the scalability, security, and performance of the overall solution landscape for a designated Business Unit. In this role you can expect to: - Technology Stack Ownership & Architecture - Own the design, development, integration, and ongoing maintenance of the designated Business Unit’s operational technology stack, including: - Business intelligence and analytics platforms (Power BI, Microsoft Fabric, MicroStrategy, SQL-based data models) - Microsoft 365 automation solutions - Integrations with Salesforce and internal enterprise systems - Define and maintain system architecture, data flows, semantic models, and reporting structures - Partner with IT to align solutions with enterprise standards, security requirements, and long-term roadmap - Maintain technical documentation, architecture diagrams, and workflow designs - Process Automation & Workflow Development - Analyze and document business processes to identify automation and optimization opportunities - Design and implement workflows using Microsoft 365 tools (Power Automate, Power Apps, SharePoint, Teams, Excel) - Establish automation standards and reusable components - Test, deploy, monitor, and support automated processes in production - Continuously enhance solutions based on business needs and performance metrics - Business Intelligence, Reporting & Data Management - Design, build, and maintain dashboards, datasets, and reports using: - Power BI and Microsoft Fabric - MicroStrategy - SQL - Develop and govern a structured reporting framework and report catalog - Integrate and manage data from multiple systems, including Salesforce - Stakeholder Enablement & Insight Delivery - Partner with global and field teams to define reporting and system requirements - Deliver insights, trends, and performance analysis to operational and executive stakeholders - Support field teams with report access, usability, and local reporting needs - Develop user guides, training materials, and process documentation - Drive adoption of new tools, reports, and automation capabilities - Governance, Security & Platform Reliability - Ensure platforms and automated processes comply with data security, privacy, and access-control standards - Support UAT, releases, and controlled production deployments - Monitor system performance, resolve defects, and manage technical debt - Maintain documentation and change records for system and reporting updates - Generate regular performance reports and metrics to demonstrate the impact of process automation on operational efficiency Qualifications - University degree in a relevant field (e.g., Information Systems, Business, Data Analytics, Engineering, or similar) - Professional-level oral, written, and presentation skills in English - 3+ years of experience in business intelligence, reporting, and/or process automation, preferably in a services or consulting environment - Strong analytical skills with the ability to understand business processes, financial impact, KPIs, and performance metrics - Proven experience gathering and documenting business requirements, mapping data relationships, and collaborating with IT and business stakeholders - Solid business acumen with strong problem-solving and critical-thinking abilities - Structured and organized working style, able to manage multiple priorities and operate effectively in a fast-paced environment - Comfortable handling complex scenarios, production issues, and escalations with sound judgment - Customer-focused mindset with the ability to deliver high-quality results under tight or changing deadlines - Ability to work independently and as part of multi-disciplinary, global teams - Strong collaboration and communication skills, including the ability to: - Align automation and reporting initiatives with business objectives - Communicate progress, results, and insights to leadership - Translate technical concepts for non-technical audiences - Broad technology awareness, including Microsoft 365 tools, Power BI, automation platforms, and enterprise reporting solutions (e.g., MicroStrategy) - Comfortable working remotely with minimal supervision while maintaining high productivity and quality standards - Willingness to participate in virtual meetings outside normal business hours when required