Addus HomeCare

• Directly supervises cash application specialists providing day-to-day support • Maintains current information related to remittance files including best practices in cash posting both electronic and manual payments • Manages cash spreadsheet which includes accessing multiple bank accounts • Ensures cash is posted timely to meet company close deadlines • Monitors key performance indicators to improve cash flow and cash application processes • Trains new hires/cross trains team members • Completes all required projects and reports in a timely fashion on a weekly or monthly basis per the direction of the Cash Application Manager • Designs and implement processes to ensure opportunities for optimal cash application functions • Develops and maintains constructive working relationships with payers, branches, departments, and other integral parties for the purpose of problem resolution and facilitation of goals and objectives • Builds employee morale, motivation, loyalty and fosters a team-like environment • Maintains knowledge of industry/payer standards and regulations as they relate to cash applications • Plans and organizes work effectively and ensures its completion to meet all productivity requirements

• Track and request all authorizations for private insurance • Make modifications to improve the authorization process and relationships with provider under the supervision of the Billing Manager • Disseminate accurate information regarding authorizations to staff • Minimize denied authorizations • Schedule authorizations upon receipt • Enter staff schedules for private pay clients weekly • Verify insurance eligibility of clients on a monthly basis • Report unauthorized visits monthly • Adhere to work schedule and maintain good punctuality and attendance record • Adhere to dress code • Perform any other related duties and responsibilities deemed necessary by Supervisor.

• Track and request all authorizations for private insurance • Make modifications to improve the authorization process and relationships with provider under the supervision of the Billing Manager • Disseminate accurate information regarding authorizations to staff • Minimize denied authorizations • Schedule authorizations upon receipt • Enter staff schedules for private pay clients weekly • Verify insurance eligibility of clients on a monthly basis • Report unauthorized visits monthly • Adhere to work schedule and maintain good punctuality and attendance record • Adhere to dress code • Perform any other related duties and responsibilities deemed necessary by Supervisor.

• Receive referrals by phone or in person for the designated department • Explain benefits and services to patients, families, and community contacts • Assist with identifying alternative services when a patient is not a candidate for hospice care • Coordinate scheduling for initial nursing assessments and admissions • Maintain admission packets and ensure proper forms are available to admissions staff • Assist community outreach representatives with marketing activities and referral source relationships • Provide telephone and clerical support to team members as needed • Maintain accurate clinical records and track patient goals and progress

• Develop and implement educational programs using a variety of teaching resources, including webinars, teleconferences, live lectures, online training, training manuals, and clinical protocol guides • Training deliverables include a mix of in-person training and content development for an on-line Learning Management System (LMS) • Develops yearly educational plan to ensure requirements are met to meet regulatory standards • Monitors the Learning Management System for staff compliance with assigned courses and works with local operational leadership to ensure compliance. • Serves as a subject matter expert for the home health division, which will require the application of knowledge and skills specific to the following: clinical service provision in a home health practice environment, the conditions of participation, state regulations, and corporate policies and procedures • Develops, implements, and monitors the preceptor program for home health • Work closely with the Director of Quality for Home Health, the Area Vice President of Operations, and other home health leadership related to situations requiring more extensive training or action, and work collaboratively to achieve desired outcomes and results • Completes in-home ride-along visits with clinical staff and audits documentation to ensure accuracy of documentation, competency of staff skills, and other requirements as needed • Review medical records at the local level for new hires to ensure proper documentation, maximizing quality of care, compliance, and reimbursement. • Assist with quality assurance/performance improvement and Medicare compliance training programs • Develop reference materials to address opportunities for improvement • Maintains knowledge of current state and federal regulations • Assist in the development and implementation of Plans of Correction within assigned operational units as requested • Conduct and/or facilitate Staff Orientation Programs within assigned operational units as requested • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures, and standards • Performs other duties as assigned

• Researches, completes and submits all regulatory applications and filings required by the Medicare and Medicaid programs, state and local licensing offices, and accrediting agencies • Responsible for ensuring all deadlines for applications and revalidations are met and enrollments in all programs remain active at all times • Communicates and corresponds with CMS, the various Fiscal Intermediaries, Medicaid programs, state and local licensing offices, and other regulatory and licensing agencies • Develops and maintains relationships with CMS, the various Fiscal Intermediaries, Medicaid programs, state and local licensing offices, and other regulatory and licensing agencies • Ensures that licensure applications and documentation are complete • Maintains active database of agency contact information and filing deadlines • Enters all updates into the agency portals in a timely manner • Maintains current knowledge of rules, regulations and applications for each state where Companys hospice and home health agencies are located • Assists in ensuring agency status changes (relocations, openings and closings) are properly communicated to CMS, Medicaid programs, and state and local licensure agencies • Assist with and/or complete special reports as needed • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all applicable regulations, policies, procedures, and standards • Performs other duties as assigned

• Timely and accurately post a high volume of patient and insurance payments and adjustments and patient refunds via electronic file, paper remittances and credit cards • Reconciles all payments to the account, remittance, and batch on a daily basis and maintain balancing spreadsheets • Identifies issues with billing and coding and reimbursement related to payment reconciliation and communicate with supervisor • Provides billing guidance and support to the branch locations as related to questions about the application of payments • Offers input and maintains reporting requirements relative to cash applications spreadsheets • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards • Performs other duties as assigned

• Researches, completes and submits all regulatory applications and filings required by the Medicare and Medicaid programs • Responsible for ensuring all deadlines for applications and revalidations are met • Communicates and corresponds with CMS and various agencies • Develops and maintains relationships with licensing agencies • Ensures that licensure applications and documentation are complete • Maintains active database of agency contact information and filing deadlines • Enters all updates into the agency portals in a timely manner • Maintains current knowledge of rules and regulations for each state • Assists in ensuring agency status changes are communicated properly • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Performs other duties as assigned

• The primary function of the Data Entry Specialist is for timesheet entry and EVV entry for our centralized branches into Horizon for payroll processing. • All time entry corrections from the SDR report will also be made in Horizon by the Data Entry team. • Data Entry Specialist will also pre-process payroll for all Addus branches in Horizon and export information for gross to net processing through ADP Vantage. • Assist with payroll processing task including data entry, processing and verification • Accurately enter all payroll related data necessary to process and meet deadlines • Responsible for filing, updating and maintaining employee payroll files as required • Assist with reviewing and confirming payroll data audits • Responsible for time data entry utilizing Horizon and Cell Trak and other EVV platforms • Completing all corrections on SDRs for centralized branches • Adhering to payroll schedule deadlines and payroll processing dates • Pre-Processing, exporting and validating payroll files to submit to the Payroll Specialist for gross to net processing in ADP • Assist with special projects as needed • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards • Maintains positive internal and external customer service relationships • Maintains open lines of communication • Plans and organizes work effectively and ensures its completion • Demonstrates team behavior and promotes a team-oriented environment • Actively participates in Continuous Quality Improvement • Represents the organization professionally at all times

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.