Addus HomeCare

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.

• Monitor in-home services to ensure clients receive the highest level of care possible • Conduct required service monitoring calls, including monthly and quarterly quality assurance calls • Complete required Quality Control (QC) calls per 8-hour shift, meeting productivity and quality standards • Perform real-time documentation, including accurate case notes and data entry within internal systems • Archive calls and maintain proper documentation in accordance with company and regulatory standards • Conduct quarterly conferences and follow up on all QA-related action items • Track and manage current Home Care Aides through data management systems • Partner with Service/Scheduling Coordinators to resolve scheduling issues and support service continuity • Respond promptly and professionally to emails, phone calls, and multi-line phone inquiries • Report unreachable clients/caregivers through required daily reporting processes • Maintain strict confidentiality due to access to sensitive client and employee information • Meet all key performance metrics related to quality, productivity, hiring/retention support, and service compliance • Attend branch and team meetings as required • Maintain compliance with all company policies, Department on Aging regulations, Medicare, Medicaid, and HIPAA requirements • Ensure regular, predictable attendance and flexibility to meet departmental needs • Perform other duties as assigned

• The Intake Manager will ensure the team is providing initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care. • Inform referral sources, clients, family members, and physicians about response time and plans for follow up. • Informs clinical office staff of potential admits and accurately documents information in the clients medical record. • Input patient information into the EMR. • Updates EMR with the correct level of care. • Establishes, maintains, and closes patients EMR and paper charts in accordance with regulatory and office guidelines. • Verification of insurance coverage. • Collaborates as needed to procure needed information. • Orders DME equipment as needed. • Schedules transfers and discharges. • Schedules transportation. • Facilitates traveling home health services as needed. • Comply with applicable legal requirements, standards, policies, and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPM, and documentation standards. • Creates morning and evening census reports. • Creates and maintains hard copy files for all patients. • Manage the Intake Team for all assigned offices. • Travel as needed. • Other duties as assigned.

• Monitor EVV systems in real-time and contact caregivers who have not clocked in or out successfully, in order to understand the issue and request the paper timesheet. • Follow processes for escalation when necessary • Provide educational/training assistance to caregiver staff on appropriate use of the EVV systems in order to drive compliance • Request retro schedule change requests and manual visit confirmation requests and follow up until resolved and billing is complete • Work with insurance companies and EVV companies as necessary to resolve demographic and/or authorization issues within the EVV system • Complete root cause research and resolve errors in EVV systems; resulting in accurate service hours and the correct billing of claims to payers • Complete root cause research and resolve errors populating on Excel reports, resulting in information accurately importing into our system, the correct billing of claims to payers and our systems accurately reconciling • Serve as subject matter expert on all EVV systems and provide training to others as needed. • Serve as subject matter expert on rules surrounding billing in accordance to regulatory requirements set forth by payers, state, and federal agencies. • Exhibit excellent interpersonal and communication skills necessary to interact with our customers and staff members in all departments and branches. • Maintains positive working relationships with all other staff to gain their cooperation and support. • Provide support in implementing improvements to processes and electronic information systems to ensure ongoing efficiency across the organization. • Monitoring and trending EVV data to ensure procedures and processes are working properly. • Providing support and assistance to Operations and/or Reimbursement departments as needed for specials projects or needs. • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards • Performs other duties as assigned

• Monitor EVV systems in real-time and contact caregivers who have not clocked in or out successfully, in order to understand the issue and request the paper timesheet. • Follow processes for escalation when necessary • Provide educational/training assistance to caregiver staff on appropriate use of the EVV systems in order to drive compliance • Request retro schedule change requests and manual visit confirmation requests and follow up until resolved and billing is complete • Work with insurance companies and EVV companies as necessary to resolve demographic and/or authorization issues within the EVV system • Complete root cause research and resolve errors in EVV systems; resulting in accurate service hours and the correct billing of claims to payers • Complete root cause research and resolve errors populating on Excel reports, resulting in information accurately importing into our system, the correct billing of claims to payers and our systems accurately reconciling • Serve as subject matter expert on all EVV systems and provide training to others as needed. • Serve as subject matter expert on rules surrounding billing in accordance to regulatory requirements set forth by payers, state, and federal agencies. • Exhibit excellent interpersonal and communication skills necessary to interact with our customers and staff members in all departments and branches. • Maintains positive working relationships with all other staff to gain their cooperation and support. • Provide support in implementing improvements to processes and electronic information systems to ensure ongoing efficiency across the organization. • Monitoring and trending EVV data to ensure procedures and processes are working properly. • Providing support and assistance to Operations and/or Reimbursement departments as needed for specials projects or needs. • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards • Performs other duties as assigned.

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.

• Collecting and importing all hours and earnings files from various systems and sources for weekly and bi-weekly payroll processing. • Processing gross to net calculations in the payroll software. • Auditing hours, gross and net payroll expenses to ensure they are in line with previous pay periods; investigate and explain if variances. • Adhere to all internal financial controls to ensure accuracy of payroll expenses for SOX compliance. • Responsible for the accurate application of earnings and deduction codes and appropriate pay rates to ensure accuracy of employee pay and tax reporting. • Effectively communicate with appropriate departments and field branches on payroll issues and questions; ensure timely resolution of all payroll issues. • Review weekly reports to ensure all pay rates are entered properly for new employees and all that all final payments for terminations are processed according to state laws. • Adherence to HIPAA laws and PHI rules and guidelines. • Must follow all federal, state and local wage and hour laws and guidelines. • Maintains confidentiality of all payroll information.

• The primary function of the Data Entry Specialist is for timesheet entry and EVV entry for our centralized branches into Horizon for payroll processing • All time entry corrections from the SDR report will also be made in Horizon by the Data Entry team • Data Entry Specialist will also pre-process payroll for all Addus branches in Horizon and export information for gross to net processing through ADP Vantage • Assist with payroll processing task including data entry, processing and verification • Accurately enter all payroll related data necessary to process and meet deadlines • Responsible for filing, updating and maintaining employee payroll files as required • Assist with reviewing and confirming payroll data audits • Responsible for time data entry utilizing Horizon and Cell Trak and other EVV platforms • Completing all corrections on SDRs for centralized branches • Adhering to payroll schedule deadlines and payroll processing dates • Pre-Processing, exporting and validating payroll files to submit to the Payroll Specialist for gross to net processing in ADP • Assist with special projects as needed • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department • Follows all Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards