Infrastructure Engineer Remote Jobs in Massachusetts (US)
This page tracks remote infrastructure engineer openings that are location-eligible for Massachusetts.
This page tracks remote infrastructure engineer openings that are location-eligible for Massachusetts.
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Role Description We are looking for a Junior Infrastructure Engineer to join the CloudLinux Infrastructure team. Our team is responsible for a wide range of tasks - from managing access and providing compute resources and internal services to developing infrastructure projects and automation. This job is perfect for you if you: - Have a solid foundation in Linux systems and networking - Are eager to expand your knowledge of new technologies - Are able to independently investigate problems, troubleshoot them, and come up with solutions - Are committed to helping people resolve their issues - Are passionate about infrastructure, DevOps, and system administration As part of the Infrastructure team, you will be responsible for tracking and resolving tasks such as: - User management, including onboarding, offboarding, and access management - Provisioning new hosts and maintaining existing production servers across bare metal, public cloud, and private cloud environments - Managing DNS records, domain registrations, renewals, transfers, and decommissioning - Performing security-related tasks, including firewall configuration and regular operating system updates - Monitoring infrastructure, responding to alerts and incidents, and ensuring minimal disruption to services - Handling requests through the Jira ticketing system within agreed response times - Creating new services and integrating them into the existing infrastructure based on specifications provided by development teams - Developing and implementing CI/CD pipelines to automate routine administration tasks - Writing and maintaining clear documentation for services, tasks, and procedures Qualifications - Good working knowledge of RHEL-based operating systems, including CentOS and AlmaLinux - Solid understanding of networking fundamentals - Experience with different compute environments, including bare metal servers, virtual machines, and containers - Basic understanding of infrastructure and service monitoring - Familiarity with Ansible or other configuration management tools - Proficiency in spoken and written English, with the ability to produce clear and concise documentation - Ability and eagerness to learn new concepts quickly, investigate problems independently, and find effective solutions Requirements - Experience with at least one commercial cloud provider, such as AWS, Azure, or GCP (nice to have) - Familiarity with a scripting language such as Bash or Python (nice to have) - Experience with CI/CD tools such as GitLab CI or Jenkins (nice to have) - Familiarity with the Git version control system (nice to have) - Familiarity with FreeIPA, LDAP, or Google Workspace administration (nice to have) Benefits - A focus on professional development - Interesting and challenging projects - Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide - Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves - Compensation for private medical insurance - Co-working and gym/sports reimbursement - Budget for education - The opportunity to receive a reward for the most innovative idea that the company can patent
Role Description As a Distinguished Systems and Infrastructure Engineer, you will: - Provide overall direction by analyzing business objectives and customer needs. - Develop, communicate, build support for, and implement business strategies, plans, and practices. - Analyze costs and forecasts and incorporate them into business plans. - Determine and support resource requirements. - Evaluate operational processes and measure outcomes to ensure desired results. - Identify and capitalize on improvement opportunities. - Promote a customer environment and demonstrate adaptability. - Sponsor continuous learning. Requirement and Scoping Analysis: - Analyze the requirements/updates/modifications for alignment with business objectives and priorities. - Articulate the impact of the proposed solution on business and its ability to address requirements. - Mediate conflicting requirements of the various stakeholders. - Guide teams to assess feasibility of new requirements. - Prioritize the product/solution requirements to drive creation of Minimum Viable Product (MVP). - Proactively identify areas for product enhancements, new features, and updates based on customer requirements/feedback. - Contribute to the creation of user stories for complex requirements across the domain (for agile methodology). Architecture Acumen: - Decompose the product/platform architecture into multiple components and modules. - Define architectural specifications for each module. - Design the plan for customizing the product/platform architectural layout. - Define the architecture blueprint for the product/solution/platform. - Prepare architecture documents and presentations defining the rationale and implications of architectural decisions. - Evaluate system performance and scalability and provide tuning recommendations. - Identify the tech stack for the product in line with business needs and technology strategy. Infrastructure Design: - Understand business requirements in detail and translate into architectural requirements relevant for all systems within a domain. - Decompose the system architecture into multiple components and modules. - Design solutions that encompass multiple applications/modules/business processes/functionality for large scale systems. - Create detailed design for multiple systems within a domain, making architectural decisions impacting the entire domain. - Define success criteria and guiding principles to evaluate solution design. - Introduce appropriate security guidelines and processes to ensure adherence to security norms. Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals: - Sponsor and lead key community outreach and involvement initiatives. - Engage key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives. - Support associate efforts in these areas. Coding: - Select appropriate frameworks (e.g., ActiveX, .Net, Cocoa, Android application framework, etc.). - Guide the team on coding patterns, languages, and frameworks in line with evolving trends in the industry. - Drive scalability and security. Telecommuting/work from home permitted. Qualifications - Bachelor's degree or the equivalent in computer science, information technology, engineering, or a related field plus 6 years of experience in systems and infrastructure engineering or related experience. - OR 8 years of experience in systems and infrastructure engineering or related experience. Requirements - Experience with developing roadmaps and strategies. - Providing technical oversight and leading teams for Authentication, SSO, MFA, and identity Governance and Privileged Access Management. - Designing and implementing Authentication solutions for Enterprise using OAuth, OIDC, SAML, and legacy protocols using Ping Federate, Azure Entra, ADFS, Broadcom Siteminder, and Oracle SSO. - Designing and implementing Multi-Factor Authentication solutions for Enterprise using TOTP, SMS, FIDO2, and SmartCard based methods and protocols. - Designing, architecting, and implementing Privileged Identity Management solutions using CyberArk, CA PAM, Beyond Trust, and Azure PIM. - Designing, architecting, implementing, and delivering Identity Lifecycle Management and Governance for the Enterprise using IBM ISIM, Oracle IDM, Azure IGA, CA Identity Manager. - Coding in an object-oriented programming language (C++, C#, JSP), HTML, and scripting languages (Perl, PowerShell, Unix shell scripting). - Designing and architecting Directory Services and Databases for the Enterprise using Sun LDAP, CA Directory, AD, IBM Directory Services, Azure Graph, SQL Server, Oracle DB, IBM DB2. - Designing, architecting, and implementing security solutions for the enterprise using Zero Trust Architecture. Benefits - Competitive pay as well as performance-based incentive awards. - Health benefits include medical, vision, and dental coverage. - Financial benefits include 401(k), stock purchase, and company-paid life insurance. - Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. - Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more. - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. - Benefits are subject to change and may be subject to specific plan or program terms.
Role Description Maintains the OBIWAN operating-system, virtualization, server, network, storage, monitoring, and cybersecurity environment to ensure continuous, secure, and reliable service. The position administers Red Hat Enterprise Linux and supporting Windows/VMware infrastructure, monitors Oracle/Exadata-related platforms, performs controlled patching and lifecycle maintenance, resolves infrastructure incidents, maintains architecture and inventory records, and supports ATO sustainment, vulnerability remediation, audits, and FAA cybersecurity coordination. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of: - Agility: rapid adaptation to the changing requirements and environment of our clients; - Excellence: Service quality that exceeds the expectations of our clients; - Integrity: Accountability and honesty−always doing the right thing; - Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Qualifications - Advanced Red Hat Enterprise Linux administration, including services, permissions, filesystems, networking, logging, shell scripting, package management, patching, hardening, and troubleshooting. - Hands-on experience with VMware/VxRail or comparable virtualization, Windows server dependencies, networking, storage, backup, monitoring, and enterprise data-center operations. - Experience with Oracle/Exadata-related infrastructure, Oracle Enterprise Manager, secure shell access, certificates, identity services, and application/database dependencies. - Strong cybersecurity operations knowledge, including vulnerability scanning, secure configuration, patch management, ATO support, NIST SP 800-53 controls, POA&M management, evidence collection, and audit readiness. - Ability to diagnose complex incidents spanning hardware, operating systems, network, storage, databases, applications, security controls, and vendor products. - Ability to plan controlled maintenance, assess impact, document implementation and rollback steps, validate results, and communicate risk clearly. - Strong technical documentation and collaboration skills, including architecture diagrams, inventories, runbooks, incident records, security artifacts, and customer-ready recommendations. Requirements - Bachelor’s degree in computer science, information technology, cybersecurity, engineering, or a related technical field; directly relevant experience may substitute for a portion of formal education. - At least seven years of experience supporting Linux-based enterprise infrastructure, systems administration, cybersecurity operations, or mission-critical data-center environments. - At least five years of hands-on Red Hat Linux or comparable enterprise Linux administration experience. - Demonstrated experience with patching, monitoring, virtualization, infrastructure troubleshooting, secure configuration, vulnerability remediation, and disaster-recovery readiness. - Experience supporting federal information systems, sensitive financial data, or other environments requiring formal authorization, audit, and records-management controls. Preferred Qualifications - Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Security+, CISSP, VMware, Microsoft, Oracle, or comparable infrastructure/security certification. - Experience with Dell VxRail, Oracle Exadata X9, Oracle Enterprise Manager, PRTG, Splunk, Microsoft Defender, Nessus, WebInspect, or similar monitoring and security tools. - Experience supporting FAA security requirements, ATOM/SMART, ATO recertification, SSP/SAR/ISCP/PTA documentation, and FAA ISSO coordination. - Experience with Active Directory, service-account governance, MFA, certificate renewal, cipher hardening, log aggregation, and security-event analysis. - Experience coordinating vendor service requests, hardware replacement, enterprise data-center access, and remote/onsite incident response. Core Competencies - Red Hat Linux administration - Infrastructure monitoring and recovery - Virtualization and data-center support - Cybersecurity and ATO sustainment - Vulnerability and patch management - Architecture and configuration control - Incident response and troubleshooting - Technical documentation and audit readiness Supervisory Responsibilities This position has no routine direct reports. The employee may act as infrastructure or cybersecurity technical lead, coordinate vendors, direct technical response during incidents, and mentor or cross-train team members. Work Environment and Physical Requirements Work is primarily performed remotely or at a Contractor facility and requires extended computer use, frequent review of monitoring data and logs, and occasional work outside normal hours. Pre-approved travel to the FAA Enterprise Data Center may require entry into controlled technical spaces, walking, standing, bending, reaching, and handling or inspecting installed equipment in accordance with site safety rules. Performance Expectations - OBIWAN infrastructure remains available, stable, secure, monitored, patched, and recoverable. - Incidents and alerts are detected early, escalated appropriately, resolved safely, and documented through root cause and preventive action. - Security findings, POA&M items, patches, certificates, and audit evidence are tracked to timely and verifiable closure. - Architecture diagrams, inventories, configuration baselines, runbooks, and maintenance records remain accurate and current. - Maintenance and infrastructure changes are fully planned, tested, approved, reversible, and executed with minimal user impact. Position Description Disclaimer This description summarizes the position’s primary duties and may be revised for related business or contract needs. It does not create an employment contract. Reasonable accommodations may be provided in accordance with applicable law and company policy. Additional Information ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business.
Role Description The Director of Infrastructure leads a specialized engineering delivery function overseeing infrastructure, cloud, and network teams and projects across complex client environments. This role is responsible for guiding technical delivery across infrastructure, cloud, and network initiatives, supporting regulated industry architecture, and managing execution through a team of Managers, Team Leads, and Engineers. The position partners closely with the PMO, GRC, and Technology organizations, while owning the engineering-side execution of regulated and compliance-driven initiatives. The Director of Infrastructure is accountable for delivery quality, architectural alignment, and execution predictability across infrastructure, cloud, and network engagements. While primarily a leadership role, this position requires sufficient technical depth to guide architecture decisions and, when necessary, step in to support delivery execution. Accountabilities - Infrastructure, Cloud & Network Leadership - Lead technical delivery efforts across infrastructure, cloud, and network teams and projects - Establish and maintain engineering standards aligned with secure architecture and regulatory requirements - Partner with internal stakeholders to align infrastructure, cloud, and network strategies with architectural, regulatory, and operational constraints - Identify, assess, and mitigate technical and delivery risks during infrastructure, cloud, network, and compliance-driven initiatives - Engineering Team Leadership & Development - Lead and develop a team of Managers, Team Leads, and Engineers responsible for driving execution and coordination of infrastructure, cloud, and network initiatives - Define delivery standards, expectations, and escalation paths for the Infrastructure team - Provide oversight for complex, high-risk, or multi-stream projects - Lead and support engineers delivering infrastructure, cloud, network, and compliance-driven solutions - Foster a culture of accountability, technical excellence, and continuous improvement - Provide mentorship, coaching, and performance management for both Engineers and Team Leads - Step in to support or temporarily cover delivery responsibilities when business needs require - Identify skill gaps and partner on training and capability development initiatives - Client Engagement & Escalation - Act as a senior technical escalation point for infrastructure, cloud, network, and compliance-related delivery challenges - Participate in client-facing discussions requiring architectural or regulatory-aligned technical leadership - Support confidence and trust in delivery outcomes through clear communication and execution discipline - Delivery Planning, Efficiency & Financial Accountability - Oversee delivery planning, resource allocation, and execution across infrastructure, cloud, and network initiatives - Monitor utilization, delivery health, and execution efficiency across teams - Contribute to project scoping, estimation, and delivery strategy for infrastructure, cloud, and network engagements - Participate in sprint planning, and ensure managers and team members do the same, in coordination with the PMO so that work is planned and executed effectively - Engineering Leadership Partnership - Work closely with engineering leadership to align infrastructure, cloud, and network priorities with broader organizational strategy - Provide regular reporting on delivery performance, risks, and improvement opportunities - Contribute to the evolution of secure architecture patterns and regulated service offerings - Performance Management & Results - Track KPIs related to delivery quality, predictability, and execution effectiveness - Drive data-informed improvements to delivery processes and outcomes - Ensure commitments are met and delivery standards are consistently upheld - Other duties as assigned Qualifications - 7+ years of experience in IT leadership, technical management, or engineering delivery roles, including experience leading managers or team leads - Experience leading infrastructure, cloud, or network teams and projects in complex client environments - Strong understanding of secure architecture principles, including identity, access control, segmentation, and logging - Strong technical foundation across infrastructure, cloud platforms (e.g., Azure, AWS), and enterprise networking - Working knowledge of regulated industry technical requirements with a focus on engineering execution - Experience leading technical teams and coordinating cross-functional delivery efforts - Ability to translate regulatory and compliance requirements into executable technical solutions - Strong communication, escalation management, and stakeholder engagement skills - Familiarity with delivery frameworks such as ITIL, Agile, or similar methodologies Requirements - Prior experience supporting regulated environments (e.g., CMMC, NIST-aligned frameworks) - Background in solutions architecture, engineering leadership, or technical delivery management - Relevant certifications in security, architecture, delivery, or leadership disciplines Benefits - This is a full-time position - This position may require travel occasionally for on-site meetings Company Description At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business.
• Lead and mature the design, implementation, and optimization of enterprise Vulnerability & Threat Management programs. • Operate and tune vulnerability scanning tools (e.g., Rapid7 InsightVM, Tenable, Qualys) across on-prem and cloud environments. • Analyze vulnerability data, prioritize remediation based on risk, exploitability, and business impact. • Integrate threat intelligence feeds and SIEM platforms to enhance detection and response capabilities. • Collaborate with infrastructure, network, and application teams to drive remediation efforts and reduce risk exposure. • Align vulnerability management processes with compliance frameworks (NIST 800-53, CIS Benchmarks, PCI-DSS, ISO 27001), including audit preparation and evidence collection. • Automate vulnerability remediation and reporting workflows using PowerShell, Ansible, or similar tools. • Perform root cause analysis of recurring vulnerabilities and recommend long-term mitigation strategies. • Support and validate patch management processes (WSUS, Automox), ensuring timely remediation aligned with SLAs and compliance requirements. • Develop, define and enforce policies and procedures surrounding secure configuration baselines in accordance with CIS benchmarks and established best practices. • Generate compliance and risk posture reports and dashboards as required. • Lead incident response and threat hunting activities and define processes. • Leverage AI in daily activities to enhance our ability to assess, identify and remediate emerging threats and existing vulnerabilities.
• Own the infrastructure that keeps everything running, and clear the path for everyone who depends on it. • Lead implementation of complex integrations, automation workflows, and system connections, including work without clear precedent. • Own and organize Hummingbird’s Azure infrastructure, improving cost efficiency, consistency, and alignment to best practices. • Serve as the escalation point for the service desk on technical issues, including Microsoft application support such as SharePoint. • Build integrations that automate manual work, such as provisioning roles and licenses across systems. • Support our citizen development program by building and maintaining the infrastructure behind internally built apps. • Diagnose and resolve complex, cross-system issues by tracing root causes across interconnected platforms. • Strengthen system integrity and security within your scope, including access controls and validation approaches. • Use AI-assisted tools to accelerate troubleshooting, documentation, and day-to-day engineering work. • Maintain clear documentation of system logic, configurations, integrations, and dependencies. • Mentor engineers and raise the bar on standards for version control, testing, change management, and documentation.
Fighting the good fight in cybersecurity!
Role Description We are seeking a Senior On-Premises Exchange & Messaging Infrastructure Subject Matter Expert (SME) to join our team as a long-term independent contractor. This role is designed for an expert who enjoys solving complex technical challenges, mentoring experienced engineers, and serving as a trusted advisor for architecture, escalated production issues, and advanced troubleshooting. It is not a help desk position or a role for someone whose experience is limited to routine Exchange administration. As our Senior On-Premises Exchange & Messaging Infrastructure SME, you will provide expert guidance on complex on-premises Microsoft Exchange Server environments while working alongside our engineering team. Your responsibilities will include: - Troubleshooting complex Exchange production issues and providing architectural guidance. - Large-scale enterprise messaging environments. - Supporting upgrades, migrations, disaster recovery, performance optimization, and Exchange Hybrid deployments. - Supporting Exchange environments utilizing Citrix NetScaler (ADC) and Citrix CVAD. - Mentoring our engineers through collaborative troubleshooting and knowledge transfer. - Recommending best practices for security, reliability, and performance. - Creating technical documentation and participating in scheduled maintenance or critical production support when needed. Qualifications - Extensive, hands-on experience with on-premises Microsoft Exchange Server and related infrastructure. - Experience with Microsoft Exchange Server 2013, 2016, 2019, and Subscription Edition. - Knowledge of Exchange Hybrid with Microsoft 365. - Familiarity with DAGs, mail flow, transport services, Autodiscover, certificates, SMTP, DNS, SPF, DKIM, and DMARC. - Experience with Active Directory, Windows Server, Group Policy, PowerShell, Microsoft Entra ID, and Azure AD Connect. - Understanding of high availability, disaster recovery, and Exchange security hardening. - Experience with Citrix NetScaler (ADC), including Exchange publishing, reverse proxy, SSL offloading, and load balancing. - Knowledge of Citrix CVAD administration and troubleshooting. - Experience with VMware or Hyper-V. Requirements - Be legally authorized to work in the United States. - Reside within the United States. - Demonstrate expert-level Microsoft Exchange knowledge during the interview process. - Be comfortable mentoring engineers and documenting solutions. - Communicate clearly and professionally with technical team members. Benefits - Independent contractor position. - Remote within the United States. - Long-term consulting relationship. - Flexible workload based on client demand. - Hourly Contract Rate: $100–$150 per hour, based on experience, technical expertise, certifications, interview performance, and the complexity of the engagement. Preferred - Has worked for a Managed Services Provider or consulting firm. - Comfortable being an advisor and teacher, not just a doer. - Can quickly diagnose complex Exchange environments. - Microsoft Exchange on-prem experience. - Can work independently and join calls when needed. - Strong communication skills. Interview Process Qualified candidates should expect a technical interview focused on real-world troubleshooting, Exchange architecture, disaster recovery, PowerShell, mail flow, hybrid deployments, load balancing, and related Microsoft infrastructure technologies. We value practical experience and problem-solving ability over memorized interview answers or certifications alone.
Role Description We're looking for an Infrastructure Software Engineer to sit at the intersection of software development and site reliability. Our software stack is cloud-native, built on active collaboration with popular open source technologies from developer tooling through production. You'll spend roughly half your time writing production code for product platform and core systems infrastructure and the other half driving reliability, observability, and operational health of these systems with the rest of the engineering team. On the software side, you'll contribute to the full backend of our product — building and shipping features while also helping to define and build the platform and infrastructure layers those features run on. That means writing production-quality services and APIs and thinking carefully about what it means for a system to be maintainable, observable, and operable at scale. You'll bring an infrastructure-aware perspective to product development, helping the team build things that are designed to run well in production from the start. On the reliability side, you'll take the lead on how we build, deploy, monitor, and alert on our systems — but this isn't a sole-ownership role. You'll work alongside the broader engineering team, building the culture and practices around reliability as much as the tooling itself. That means driving postmortems and remediations collaboratively, establishing the frameworks that help everyone participate meaningfully in on-call and incident response, and closing the loop by improving internal tooling and systems. Our platform sits at the heart of how utilities and energy providers manage an increasingly complex grid. The systems you build and operate need to be fast, correct, and available — grid operators make real-time decisions based on the data and interfaces we provide, and reliability has consequences that extend well beyond our codebase. We take that responsibility seriously, and we want someone who does too. Qualifications - Minimum 3 years of experience in a software engineering role with a strong infrastructure or platform focus - Experience working with Python 3 — you're comfortable owning backend services and APIs end to end, not just writing scripts - Hands-on experience with Kubernetes and GCP (or comparable cloud), ideally in production environments - Experience working with CI/CD pipelines - Familiarity with observability tooling such as Prometheus and Grafana, and an instinct for what good monitoring looks like - A collaborative approach to reliability — you know how to bring a team along, not just fix things yourself Requirements - Experience with energy, utilities, or other regulated/critical infrastructure domains (nice to have) - Familiarity with the Bazel build tool (nice to have) - Familiarity with Go, Node.js and Python packaging (nice to have) - Experience with SQL, databases or data warehouses (nice to have) Benefits - Competitive base salary - Comprehensive benefits, including FSA and 401k for full time employees - Fully remote workplace with options for in office work in the Bay Area - Flexible PTO, which we encourage you to use! - A real impact on climate change - we’re building the world we want to live in and we want you to join us! - The expected base salary for this role is $180,000 - $230,000 annually, depending on experience, skills, and qualifications.
At SNHU, we do life-changing work — and not just for our students. Find out how your life can change, too.
• Develop and maintain enterprise architecture roadmaps, standards, reference architectures, and design patterns for multi cloud, infrastructure, data, and AI-enabling platforms. • Design secure, scalable, resilient, and cost-optimized multi cloud and hybrid-cloud infrastructure to support enterprise applications, advanced analytics, artificial intelligence, machine learning, and large language model workloads. • Architect secure landing zones, compute foundations, and integration approaches that ensure reliable AI and data platform capabilities. • Translate business, technical, security, compliance, and operational requirements into practical architecture decisions, solution designs, and implementation guidance. • Work with peer architects to help establish architectural governance, design review, lifecycle management, and service management practices that align with enterprise architecture and ITIL-based operating models. • Working with Information Security architects, help to define cloud security, identity and access management, data isolation, monitoring, compliance, and multi-tenant guardrails for enterprise infrastructure and AI-enabled environments. • Evaluate latest technologies, cloud services, AI platform capabilities, vendor solutions, and infrastructure standards to support business outcomes and reduce operational risk. • Partner with project teams, engineers, architects, security teams, data teams, vendors, and partners to guide solution delivery and ensure successful transition to operation. • Work with Cloud Engineers to mature existing cloud financial management and FinOps practices to forecast, monitor, and optimize infrastructure, storage, compute, data movement, and AI workload costs. • Create clear architecture documentation, decision records, recommendations, and presentations for technical, operational, and leadership audiences. • Provide mentorship for peers and engineers as prescribed by leadership.
Role Description We are seeking an experienced Cloud Infrastructure Support Engineer (Tier 3) to join an international project. This role focuses on supporting mission-critical cloud infrastructure for a global client in a 100% remote, offshore contract capacity. The successful candidate will work U.S. business hours and collaborate daily with international teams. - Troubleshoot and resolve complex cloud infrastructure issues within production environments. - Provide support for and optimize containerized platforms, including Kubernetes, Red Hat OpenShift, and OpenStack. - Conduct Root Cause Analysis (RCA) for high-severity incidents to identify underlying problems. - Develop and maintain automation scripts primarily using Python and Ansible. - Serve as a Tier 3 escalation point, committed to ensuring high service availability and customer satisfaction. Qualifications - Hands-on experience with Nokia Container Services (NCS) and CloudBand Infrastructure Software (CBIS) is essential. - Strong experience with the following technologies and practices: - Kubernetes - Red Hat OpenShift - OpenStack - Linux (specifically Red Hat/CentOS distributions) - Root Cause Analysis (RCA) - Python and/or Ansible for automation - Complex troubleshooting in cloud infrastructure environments - Proven experience supporting production environments as a Tier 3/L3 Engineer or equivalent. - Fluent English (spoken and written) is required for daily international collaboration. Benefits - 100% Remote work environment. - Opportunity to work on an Offshore Project. - Work schedule aligned with U.S. Time Zone business hours. - Competitive monthly salary: USD 3,800–4,000. Company Description
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Azure, Python, Linux, Observability/Monitoring, Ansible, AWS