This page tracks remote client partner openings that are location-eligible for Washington.
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• The Service Center Client Manager (SCCM) serves as a strategic leader and trusted advisor responsible for delivering exceptional client experiences and building strong, lasting partnerships. • Acting as the primary point of contact for a portfolio of clients, this role champions client needs, drives process improvements, and ensures Service Center performance meets and exceeds expectations. • The SCCM collaborates cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to translate client feedback into actionable solutions. • This role plays a critical part in resolving challenges, supporting successful client launches, and maintaining service excellence during high-impact periods such as Annual Enrollment. • Build and maintain strong relationships, ensuring client goals and service expectations are consistently exceeded. • Lead proactive client meetings to review performance, identify opportunities, and align on strategic initiatives. • Analyze service trends and root causes to identify areas for improvement. • Develop and implement high-impact process improvements that enhance operational efficiency and client satisfaction. • Partner with internal teams to enhance service delivery. • Ensure alignment between client expectations and internal execution. • Manage and resolve client escalations with urgency and professionalism. • Prepare and deliver client-facing reports and presentations. • Leverage data and storytelling to communicate performance, highlight successes, and identify improvement opportunities.
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. As a Global Top Employer, we have experts in more than 50 countries and offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
Role Description The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts, the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN. In this role you will: - Generate incremental new sales consistent with monthly targets - Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound - Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations - Development of close working relationships with NTT international affiliate companies - Work closely with Sales, Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN - Development of a sales plan consistent with department objectives - Track, manage, and report ongoing activity relative to plan - Ability to travel up to 50%, or as needed - Perform other duties as they may be assigned Qualifications - Must have experience selling high-capacity IP transit connections (high capacity GigE ports) to clients in industries like gaming, hosting, CDN, OTT, etc. - Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth - Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers - Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services - Have a good understanding of the respective strengths and weaknesses of such Providers - Bachelor’s Degree in Business, Marketing, Finance or a related field preferred Requirements - Must be familiar with the unique technical requirements of IP Transit network customers - Development of complex multi-component business solutions within the Technology and/or ISP industries - Thorough understanding of the underlying technologies and economics of the Internet - A track record of over-achieving sales quotas - Must be able to efficiently communicate to senior management both within and outside the company - Ability to prepare and deliver professionally structured and written customer proposals with limited supervision - Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources - Excellent communication skills, both verbal and written - Proficient in use of Salesforce (SFDC) or similar CRM - Proficient in use of all Microsoft Office applications - Flexibility to work outside of standard 8am-5pm US time zone hours Benefits - Medical, dental, and vision insurance - Flexible spending or health savings account - Life and AD&D insurance - Short-and long-term disability coverage - Paid time off - Employee assistance - Participation in a 401k program with company match - Additional voluntary or legally required benefits Company Description NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.
Role Description At Gallagher, we help businesses grow, communities thrive, and people prosper. As a global leader in insurance, risk management, and consulting services, we’re united by a commitment to excellence and a culture defined by The Gallagher Way. We’re looking for a Client Service Supervisor to lead a Personal Lines team that delivers high-quality, efficient service to clients. Reporting to the Client Service Director, you’ll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. In this role, you’ll lead a team of Client Service professionals, mentoring them through continuous learning and development. You’ll use your industry knowledge to improve client retention and satisfaction while ensuring our services deliver real value. By leveraging technology, you’ll enhance productivity and quality, and you’ll manage multiple priorities to keep projects on track. Your leadership will cultivate a culture of performance and continuous improvement, helping your team and our branch achieve its goals. Here’s what you’ll do: - Supervise and mentor a team of Client Service professionals, providing guidance, feedback, and support to help them grow and succeed. - Oversee the renewal process, ensuring timely and high-quality delivery of tailored solutions to clients. - Collaborate with the Branch Manager and Client Service Director to align team goals with branch strategy and operational success. - Identify opportunities to improve client retention and satisfaction by analyzing client needs and recommending additional services or coverage. - Conduct regular audits to ensure compliance with regulations and maintain high service standards. - Manage and maintain accurate client and policy data using Gallagher’s systems, ensuring all information is up-to-date and accessible. - Leverage Gallagher’s technology to streamline processes, enhance productivity, and deliver exceptional results. - Balance multiple priorities effectively, ensuring all tasks are completed on time and meet client and business expectations. Qualifications - Bachelor's degree with 5+ years client service and/or claims management experience OR High School degree/GED with 10+ years client service and/or claims management experience. - 1+ years supervisory experience, with a proven ability to mentor and develop team members. - A Property and Casualty Insurance License. - The ability to explain complex issues in simple terms and communicate effectively with clients and team members. - Experience designing and implementing productivity and service improvements is a plus. - A collaborative mindset and a commitment to delivering results. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...
• Serve as the primary point of contact for a defined portfolio of health system client's post-implementation. • Establish and maintain executive-level relationships with key stakeholders including CNOs, COOs, and VP-level operational leaders. • Conduct structured business reviews and strategic touchpoints that connect TeleTracking utilization data to client strategic priorities. • Proactively identify and escalate client risk signals before they become retention threats. • Monitor utilization metrics and workflow compliance across client accounts; drive corrective action when adoption lags. • Partner with clients to identify unrealized value from existing TeleTracking modules and develop structured adoption roadmaps. • Translate clinical and operational objective into measurable TeleTracking use cases with defined KPIs. • Document and communicate client outcomes to reinforce renewal and expansion conversations. • Own renewal accountability for your portfolio; forecast renewal risk and communicate pipeline status to leadership on a defined cadence. • Identify and qualify expansion opportunities including additional modules, sites, or enterprise agreements. • Partner with Sales and Strategic Accounts on upsell and cross-sell motion; provide credible client context that accelerates commercial decisions. • Maintain accurate account health records and opportunity tracking in Salesforce. • Coordinate resolution of complex client issues by engaging the right internal resources (Clinical, Support, Services, Product, and Engineering) with clear ownership and timelines. • Serve as a client advocate internally while maintaining credibility as a trusted advisor externally. • Manage escalations with a structured, documented approach; defined problem statements, accountability matrix, resolution milestones, and post-mortem summaries. • Maintain complete and current account documentation - stakeholder maps, health scores, open issues, contract details - accessible to all internal teams. • Collaborate with Implementation and Delivery teams during transitions to ensure continuity of client context and committed outcomes. • Provide structured feedback loops to product on client-reported gaps, friction points, and feature requests.
The leading CTV DSP, with direct publisher relationships, real-time transparency, attribution, and white-glove service.
• Serve as the strategic lead for new and existing client engagements, helping shape campaign success from initial discovery through onboarding, launch, and long-term growth planning • Focus on building strategic media plans, leading onboarding and client education, defining success metrics, and ensuring campaigns are positioned for success from the start • Act as a trusted advisor to clients and an internal strategic resource, partnering closely with Campaign Managers and Creative Optimization Specialists to align strategy, performance goals, and business outcomes • Lead discovery sessions to understand client goals, KPIs, audiences, and success metrics • Develop strategic media plans and campaign recommendations aligned to business objectives • Own the onboarding process and establish campaign success frameworks prior to launch • Create executive-ready presentations, campaign recommendations, and strategic business reviews • Support key client conversations, executive reviews, and growth planning discussions • Identify opportunities for campaign expansion and long-term partnership growth • Partner with Campaign Managers to ensure strategic alignment from planning through execution • Contribute to a culture of continuous improvement by identifying opportunities to improve workflows and client experiences
Role Description Client Success Associates are integral members of PCG’s Northwest Education Team; the specific focus of this role will be supporting web-based case management software, primarily for Special Education. Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be accomplished through direct client interaction, as well as collaboration with internal teams. This role must effectively integrate capabilities in client management and project management in addition to promote strong connectivity with the other Client Success Associates and their functional area counterparts across operations and technology. - Provides excellent customer service to all clients, as measured by responsiveness and client satisfaction scores. - Prepares and delivers online and in-person training sessions and other presentations to a wide variety of clients and stakeholders. - Supports customer service and operations for clients: - Responsible for initiative planning and ongoing client relationship management. - Collaborates with regional teams and other functional areas to meet our clients' needs and support of initiatives. - Proactively identify problems and provide solutions to clients, in collaboration with regional support team members. - Ability to manage multiple projects and client initiatives simultaneously with a keen attention to detail. - Responsible for acquiring and applying knowledge, best practices (external and internal), methodology, and tools to client organizations. - Responds to inquiries and questions in a timely manner. - Works within a team to accomplish other duties on projects to meet necessary deadlines. Qualifications - BA/BS degree or equivalent experience. - 1+ year of client management experience preferred. - Experience working in Special Education preferred. Requirements - Communication skills (presentation, facilitation, and written). - Collaboration skills (with peers, staff, and clients) and propensity for relationship building. - Problem solving skills; using sound judgement as to when an issue should be escalated. - Analytical skills, including the ability to analyze and organize data. - Ability to manage time to meet critical deadlines. - Ability to work independently and with a team. - Proficiency in MS Office products, including PowerPoint, Excel and Word. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. Range: $55,000 - $70,000
• Own the executive client relationship for a portfolio of Meridian’s public sector accounts, independent of any single active engagement • Serve as the primary strategic point of contact for agency and district leadership — the person clients call when something matters, not just when something breaks • Conduct regular executive business reviews (EBRs) to align on outcomes, surface strategic priorities, and demonstrate Meridian’s ongoing value • Build deep, multi-threaded relationships across client organizations — CHRO, CFO, CIO, and operational leadership • Represent the client’s voice internally, advocating for their interests across delivery, product, and practice leadership • Maintain visibility into the health of active Meridian engagements within your accounts — not as a project manager, but as an executive sponsor and escalation point • Partner with Engagement Managers to anticipate risks, navigate organizational complexity, and protect the client relationship during delivery challenges • Attend steering committee meetings and key delivery milestones as Meridian’s senior relationship representative • Ensure seamless onboarding of new engagements by bridging the Client Development Executive handoff and setting the tone for the client experience from day one • Identify and shape expansion opportunities within your account portfolio — new Workday modules, Phase X work, AMS, optimization, and staff augmentation • Partner closely with the Client Development Executive to qualify, frame, and advance expansion opportunities through the pursuit process • Contribute to proposal development and orals presentations for expansion engagements, lending delivery credibility and client context to the pursuit team • Maintain a clear view of each client’s Workday roadmap and align Meridian’s capabilities to their strategic direction
A modern benefits brokerage on a mission to fix healthcare, one employee benefits plan at a time.
• Manage a portfolio of New York large group employer clients (100–2000 lives), serving as their trusted advisor and proactively addressing needs throughout the plan year • Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education • Design creative, consultative benefit solutions based on strong knowledge of the New York market, alternative funding arrangements, carriers, and products • Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members • Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities • Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions
Title: Partner - F&A - R2R Location: USA Hybrid time type Full time job requisition id JR10001395 Job Description: Partner - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Job Description Responsibilties Shape and steer the strategic direction of the R2R practice. Build and nurture CXO-level client relationships. Drive innovation, transformation, and digital adoption. Ensure delivery excellence and compliance across engagements. Mentor senior leaders and strengthen practice capabilities. Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje Required Skills Audit Responses, Audits Compliance, Business Consulting, Critical Thinking, Data Analytics, Data Visualization, Finance, People Leadership, Predictive Forecasting, Reconciliations, Risk Management, Strategic Advisory Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - Job Type Regular Master Skill List - F&A - R2R - Practice Remote Type - Hybrid Work Shift - Any (United States of America) The approximate annual base compensation range for this position is: 165,300 to 235,000 USD Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Role Description At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Placement Senior Associate to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, is able to work well with a team, and adapts quickly to change. This is a remote position. - Works with brokerage team to implement Open Enrollment setups for assigned clients in ADP Workforce Now including building/updating of plans and OE-related tools in the Enhanced Benefits module. - Partner with the MPS Carrier Connections team and ADP OE Specialists during Open Enrollment to ensure required structure changes are communicated to ADP and the post-OE enrollments are processed accurately and timely. - Respond promptly to ADP WFN benefits related technical questions received from various internal and external sources. - Generate various census and end of enrollment reports for new business. - Assist with new Essential ACA module implementations, ongoing maintenance of existing Essential ACA module, monthly monitoring, and year-end 1095 auditing. - When required, assist Benefit & Technology Implementation team with setting up the Enhanced Benefits module in ADP Workforce Now and Essential ACA module for newly onboarded clients. - Partner well across team and organizational lines. This position requires deep knowledge of employee benefits, high-level attention to detail and a self-starter that ensures persistency of business and growth for The Hilb Group. Qualifications - Minimum of 3 years of HRIS, benefit technology, or equivalent work experience. - Solid working knowledge of ADP WFN with ADP NextGen, and/or Lyric knowledge a plus. - Solid working knowledge of ACA configuration and monitoring technology – ADP WFN Essential ACA module experience preferred. - Ability to learn and adapt quickly to changing business environment. - Exceptional telephone demeanor and the ability to lead productive calls to meet project timelines. - Proficient with Microsoft 365, including Outlook, Microsoft CoPilot, Excel, Word. - Exceptional planning, critical thinking problem solving and organization skills. - Ability to maintain high level of confidentiality. - Comprehensive written and verbal communication skills, high energy and enthusiasm, strong interpersonal, motivation, and leadership skills and willingness to self-direct and work independently. Preferred Qualifications - Working knowledge of Asana or other project/task tracking software. - Demonstrates the ability to innovate within structure—bringing new ideas and fresh perspectives while adhering to defined processes and standards. - Uses experience-based judgment to identify solutions, troubleshoot issues, and support high-quality execution of current responsibilities. - Embraces a team-first approach, openly collaborating, sharing knowledge, and contributing to a culture of mentorship, partnership, and continuous development. - Brings courage, accountability, and a growth mindset — not afraid to step forward, try something new, learn quickly, and own the outcome. - Thrives in an environment that values initiative and learning — willing to take smart chances, recover from missteps, and stay accountable every step of the way. - Confidently takes ownership — approaches challenges with curiosity, accepts that mistakes can happen, learns from them, and keeps moving forward. Benefits - Compensation: $70,000-$77,000/yr. - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. - Generous PTO. - An awesome team of professionals!
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Microsoft Office, AI, Excel, Salesforce, CRM, R
