This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. Why apply for a Remote SolvOne Customer Service job? - Work from the comfort of your home - Save time and money without a commute - Pay starts at $18.00 per hour - Equipment provided by SolvOne - Paid training begins Mid-April - Option of working at our Cedar Hills, Oregon office if preferred - Set schedules available: - Early Morning Shift: Wednesday to Saturday 5:30 AM – 4:00 PM PT - Swing Shift: Tuesday to Saturday 11:30 AM – 8:00 PM PT - Graveyard Shift: Thursday to Sunday 8:00 PM - 6:30 AM PT - Comprehensive individualized remote training - Positive work environment: we work hard to appreciate our people - We promote from within and encourage growth Qualifications - 1 year of customer service experience - A strong internet connection and the ability to setup a home office with company provided equipment - Must be a resident of Oregon or SW Washington - Have a positive attitude, great work ethic and a passion for helping others - Be dependable and committed to be at work on time and ready to do your best each day - Dedicate your full attention to your work by not providing care for others during work hours - Commit to superior service for our customers, and support them through both phone and computer interactions - Ability to learn new information, policies and skills including software and petroleum industry knowledge - Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills - Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation - Work at a desk and effectively utilize a phone and computer for the length of your shift - Successfully pass a computer skills assessment, training evaluations, and the trial service period - Successfully pass a pre-employment drug screen and background check - Bilingual is a plus but not a requirement Benefits - Work from home, with the option to work at our office in Cedar Hills if desired - Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel - We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available - A fun and rewarding environment with giveaways and employee recognition programs - Training classes are small, so each new hire gets the individual training needed to succeed - Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done - Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

• Serve as the point of contact supporting our highest value customers and institutions on Binance’s various products • Provide dedicated and prompt support to our institutional and VIP customers via different communication channels • Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system including the use of API • Being the first line support for all account and system related issues • Serve as the representative of VIP customers to internal teams including account, finance, risk and products • Collect customer feedback and manage projects to realise the product change requirements • Provide system and product updates to customers to ensure they are aware of all the major changes in time

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The EAP Specialist is responsible for taking inbound calls to provide telephonic assessment and solution focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers. - Answer inbound calls for EAP and Behavioral - Assessment and triage, short-term problem resolution, authorization and referrals for routine and crisis callers - Provide solution focused consultation to assist member with issue resolution - Determine member eligibility and benefit coverage and triage as appropriate - Update and enter clinical notes in care management database Qualifications - Master's Degree in Counseling, Psychology, Social Work, or related field - Current, unrestricted, independent behavioral health license in your state of residence - 3+ years of clinical experience, post-Master's - 2+ years of experience with Windows PC applications, must be able to type and navigate around multiple systems, using multiple screens - Access to high-speed internet at home via cable broadband, DSL, or fiber Requirements - CEAP (or eligible to obtain) - Call Center experience - Experience supporting an Employee Assistance Program - Experience in both behavioral health and substance abuse, dual diagnosis, risk management - Demonstrates excellent communication skills, written and verbal - Proven ability to multitask and manage competing priorities in a fast-paced environment Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements)

Role Description We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Officer. At Kaizen, we value our customers and strive to provide them with exceptional service and support throughout their entire experience with us. - Respond promptly and professionally to customer inquiries and complaints via phone and email. - Provide accurate information about our properties, amenities, and leasing options. - Assist customers in navigating our online platforms and resolving any technical issues they may encounter. - Coordinate with other departments to ensure timely resolution of customer issues and requests. - Maintain detailed and accurate records of customer interactions in our CRM system. - Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions. - Collaborate with the marketing team to develop and implement customer engagement initiatives. - Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers. - Conduct customer satisfaction surveys and utilize feedback to improve our service delivery. - Assist with administrative tasks as needed. Qualifications - Bachelor's degree in any related field. - Proven experience in customer support or a similar role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and ability to work well under pressure. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to empathize with customers and provide solutions in a professional and courteous manner. - Strong attention to detail and ability to handle multiple tasks simultaneously. - Ability to work both independently and collaboratively in a team environment. - With background in Admin or Telesales or Accounts.