Enterprise AI Tools Specialist
Location
California + 6 moreAll locations: California | Illinois | New York | Massachusetts | Minnesota | Texas | Washington
Posted
2 days ago
Salary
$103K - $129K / year
Seniority
Senior
Job Description
Enterprise AI Tools Specialist
Fish & Richardson P.C.
• Help to maintain and support AI Tool environments • Create AI-powered tools/processes that generate value for the firm’s clients • Work with technical and non-technical staff to turn ideas into products • Act as escalated support for AI-related questions • Vet, standardize, and deploy AI-related processes as department-wide tools • Diagnose and resolve AI tool issues • Configure and maintain AI tool settings, access controls, and policies • Advise users on selecting appropriate AI tools • Partner with department leaders to identify workflow automation opportunities • Gather and synthesize user feedback across platforms • Develop and deliver end user training content • Develop and maintain a unified knowledge base • Collaborate with the helpdesk team to triage, document, and resolve AI-related support tickets • Monitor user feedback channels and translate recurring issues into actionable product or training improvements • Manage license provisioning, assignment, and lifecycle tracking for firm selected AI tools • Monitor usage analytics across platforms to track adoption trends • Ensure compliance with organizational data governance policies • Coordinate with the security team to review AI platform data handling practices
Job Requirements
- Bachelor’s degree in Computer Science or related field, or equivalent work experience
- Experience working directly with end-users on requirements and developing scripts or small tools
- Experience developing scripts in powershell, python, or C Sharp
- Experience creating AI-powered Tools
- Experience working directly with Microsoft 365 Copilot, Google Gemini for Workspace, or Anthropic Claude for Work is desired
- Strong written and verbal communication skills
- Demonstrated problem-solving and critical thinking abilities
- Proven ability to manage deadlines and consistently deliver results
- Ability to work well within a team-oriented environment
Benefits
- Competitive pay and discretionary bonus opportunities
- Comprehensive medical and dental coverage
- Generous paid time off
- Tuition reimbursement
- Award-winning retirement and profit sharing plans with employer contribution
- Family-friendly atmosphere with back-up child care
- Health and wellness initiatives
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