Role Description Our client—a leading innovator in fintech, blockchain, cryptography, infrastructure, and security—is seeking a Tech Ops Manager to oversee internal systems and infrastructure for a remote-first, global team building the next generation of core banking systems. Reporting directly to the Chief Information Security Officer (CISO), this role requires a blend of strategic leadership and hands-on execution. The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This position collaborates closely with Engineering, Security, and Operations teams to support ongoing international expansion. - Workspace & Systems Administration: Manage and optimize the global Google Workspace environment and maintain corporate IT solutions. - Device & Fleet Management: Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance. - Logistics & Procurement: Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees. - Lifecycle & Identity Management: Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones. - Compliance & Security: Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives. - Technical Support & Innovation: Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors. Qualifications - 6+ years of dedicated experience in IT Management or internal systems administration. - Advanced proficiency in Google Admin, Google Workspace security tools, MDM solutions (e.g., Jamf), and endpoint security. - Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce. - Strong knowledge of cybersecurity best practices and direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks. - Pragmatic problem-solving ability balancing operational speed with strict security requirements; entrepreneurial drive to work independently and optimize workflows. - Full fluency in English with excellent written and verbal communication skills; proficiency in French is considered a strong plus. - Exposure to or experience working with internal AI tooling and integrations is a bonus. Requirements - 100% remote-first setup within a high-growth, cutting-edge technical domain. - Competitive compensation package tailored to experience and location. - Opportunity to work alongside industry experts in cryptography and fintech while shaping scalable IT governance. Interview Process - Initial Recruiter Screening - Introductory Call: 30-minute introductory discussion with the Co-CEO. - Cognitive & Behavioral Assessment: A 45-minute online evaluation (via TestGorilla) testing critical thinking, verbal reasoning, detail orientation, numerical reasoning, and problem-solving. - Panel Focus Interview: A 90–120 minute technical and cultural deep dive covering security fundamentals, compliance knowledge, work ethics, and team alignment. - Final Stage: Reference verifications and background checks. Commitment to Equality and Accessibility At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.

Role Description We are looking for Senior DevOps Engineers to join a project delivered for our international client operating in a complex enterprise technology environment. The client is focused on building scalable, secure, and standardized technology platforms that enable engineering teams to deliver high-quality products while remaining aligned with the organization’s broader technology strategy and enterprise standards. This role is a great opportunity to work at the intersection of platform engineering, cloud technologies, DevOps, and solution design. You will translate enterprise technology principles and standards into practical, scalable, and secure platform solutions while providing engineering teams with a clear technical foundation for the successful delivery and long-term evolution of their products. - Design end-to-end platform engineering solutions for assigned projects and products. - Translate enterprise technology principles and platform standards into practical and scalable technical solutions. - Ensure proposed platform solutions are technically feasible and aligned with organizational technology strategy. - Produce and maintain key technical deliverables, including architecture and platform designs, integration diagrams, data models, and Architecture Decision Records. - Review and validate technical designs proposed by Engineering Managers and engineering teams. - Ensure platform solutions meet non-functional requirements related to performance, security, scalability, reliability, and maintainability. - Participate in the early technical definition of projects by identifying dependencies, risks, technical constraints, and delivery opportunities. - Identify opportunities to reuse existing platforms, shared services, frameworks, and engineering capabilities. - Collaborate closely with Engineering Managers throughout implementation to maintain technical integrity and resolve design-related challenges. - Promote standardization and reuse of platform engineering patterns across the technology landscape. - Contribute to the development and adoption of reusable frameworks, shared services, and cloud-native platform capabilities. - Evaluate emerging technologies, frameworks, and engineering tools and recommend their adoption where they improve scalability, performance, security, or maintainability. - Document key technical and platform decisions through Architecture Decision Records and maintain relevant engineering repositories. - Contribute feedback to the Enterprise Platform Engineering Manager regarding standards, governance, and continuous improvement opportunities. - Support the development of sustainable engineering practices that balance long-term technical quality with delivery speed. - Provide technical leadership, guidance, and mentoring to engineering teams. - Contribute to the continuous improvement of platform engineering standards, development practices, and technical governance. Qualifications - 5+ years of commercial experience in DevOps, platform engineering, cloud engineering, solution engineering, or similar technical roles. - Proven experience designing and delivering complex enterprise-scale platform solutions. - Strong understanding of application platforms, system integration, and modern software architecture. - Practical experience designing and supporting REST API and microservice-based solutions. - Strong understanding of cloud-native architecture and distributed systems. - Hands-on experience with AWS, Microsoft Azure, or both cloud platforms. - Practical experience with Docker, Kubernetes, and containerized application environments. - Strong experience implementing and maintaining CI/CD pipelines and modern DevOps practices. - Experience applying Infrastructure as Code and infrastructure automation practices. - Ability to produce clear, structured, actionable, and maintainable technical documentation. - Experience creating technical designs, integration diagrams, data models, and Architecture Decision Records. - Strong understanding of non-functional requirements, including performance, security, scalability, reliability, and maintainability. - Experience collaborating closely with Engineering Managers, Product Teams, software engineers, and enterprise technology stakeholders. - Ability to translate complex technical concepts for both technical and non-technical audiences. - Strong analytical thinking and problem-solving capabilities. - Strong stakeholder management and communication skills. - Commitment to engineering quality, standardization, technical governance, and continuous improvement. - Ability to make pragmatic technical decisions while balancing business priorities, technical constraints, and long-term platform sustainability. - Experience providing technical leadership and mentoring engineering teams. Requirements - Experience with platform engineering modeling and architecture design tools. - Practical experience using AI-assisted engineering and software development tools. - Relevant certifications in AWS, Microsoft Azure, Terraform, Kubernetes, or related cloud technologies. - Experience with Postman and API testing or integration tooling. - Experience working with Redis or similar in-memory data stores. - Knowledge of modern integration technologies and enterprise integration patterns. - Experience building internal developer platforms or reusable engineering capabilities. - Experience contributing to enterprise technology standards and technical governance frameworks. - Experience evaluating and introducing emerging cloud, DevOps, and platform engineering technologies. - Practical experience using AI-powered assistants (e.g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision-making in software delivery. Benefits - Work from the European Union region and a work permit are required. - Experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work. - Interest in and familiarity with emerging AI-driven practices (e.g. agent-based workflows, automation patterns, AI-augmented development), with a willingness to explore and experiment beyond standard approaches. Recruitment Process - CV review - HR call - Interview - Client Interview - Decision

• Own the design and delivery of reliability projects and features that improve resiliency across Coinbase's service environment in partnership with other engineering teams. • Partner with critical T0/T1 services to understand architecture, improve scalability, and reduce operational toil. • Build and enhance systems that securely manage service configurations and secrets at scale. • Improve canary-based release systems and expand deployment capabilities to support thousands of services and hundreds of daily deployments with fewer incidents. • Drive reliability best practices and strengthen reliability culture across engineering teams at Coinbase.

• Experience implementing and managing HashiCorp Vault for secrets and credentials management. • Working knowledge of CSI (Container Storage Interface) for persistent storage in Kubernetes environments. • Proficiency with Git, Docker, Ansible, and shell scripting; Python experience is desirable. • Working knowledge of SQL and database integration. • Experience with Jira and Confluence to support development and deployment processes. • Demonstrated experience operating in large-scale, complex enterprise environments, with strong end-to-end architecture and delivery process exposure. • Design, build, and maintain CI/CD workflows using Jenkins and GitHub Actions, automating build, test, and release processes to reduce manual effort and increase delivery speed. • Take ownership of the CI/CD and release management processes end-to-end, ensuring reliability, scalability, and continuous improvement. • Administer and scale Kubernetes clusters at an advanced level, using Helm for application packaging, templating, and deployment. • Implement and manage secrets and credentials using HashiCorp Vault, and configure CSI (Container Storage Interface) drivers for persistent storage in containerized environments. • Enhance existing automation using Ansible and shell scripting, aligning infrastructure-as-code practices with evolving business needs. • Collaborate with global teams to assess and improve current CI/CD and release workflows, ensuring seamless integration across development and operations. • Manage the broader DevOps toolchain — Git, Docker, Kubernetes, Jira, and Confluence — to support development and deployment processes. • Monitor pipelines and platform health, proactively troubleshooting issues and driving root-cause resolution. • Act as a self-starter, comfortable tackling unknown-unknowns and leading initiatives to mature DevOps and platform engineering practices. • Share knowledge and mentor team members to foster a culture of continuous improvement.