• Lead and manage an engineering team, ensuring alignment with product and business goals • Manage an infrastructure engineering team in the development or enhancement of IT infrastructure products or solutions for stability and resilience. • Own the overall health, scalability, and quality of products within the team’s domain. • Facilitate and continuously improve team processes, including development, planning, on-call rotations, defect triage, incident resolution and metrics review to optimize productivity and efficiency. • Coach and mentor engineers help them excel and achieve personal/organizational goals, grow technical skills, and progress in their careers. • Collaborate with engineering and operations partners on IT infrastructure projects, ensuring technical alignment with business objectives. • Lead the activities of the team toward executing well-defined projects in support of quarterly and annual goals. • Drive execution on projects/goals that may extend beyond the immediate team’s scope, ensuring cross-functional collaboration. • Ensure the quality, scalability, and health of the IT infrastructure products, working to improve technical excellence and operational reliability. • Empower and unblock the team by establishing efficient execution and operational processes, ensuring high velocity and impactful delivery. • Monitor and analyze team performance metrics to drive continuous improvements in development efficiency and quality. • Optimize resource allocation within the team, ensuring the right talent is focused on priority initiatives. • Stay informed on industry trends and emerging technologies, applying relevant best practices to enhance engineering effectiveness. • Ensure adherence to security best practices and compliance standards. • Focus on VMware, Cisco MDS/UCS, and other off the shelf compute hardware deployment and operations using automated tooling. • Own the strategy and effectiveness of monitoring and observability tooling (NDFC-SAN, Datadog, LogicMonitor), driving proactive detection, actionable insights, and continuous improvement in infrastructure reliability. • Strong knowledge in working with storage platforms such as PureStorage FlashArray and FlashBlade. • Jira for project planning, and familiarity with datacenter architecture and capacity planning.

• Implementing and supporting virtualization, compute, and storage systems, including SAN environments. • Deployment, configuration, and maintenance of infrastructure components. • Performing software upgrades and ongoing system support. • Contributing to the design and deployment of highly available virtualization, compute, and storage solutions. • Ensuring incidents are resolved in a timely manner. • Collaborate effectively with both technical and non-technical stakeholders. • Contribute to medium to large infrastructure projects. • Implement, administer, and maintain geographically distributed on-premises datacenter infrastructure. • Prepare and execute planned infrastructure changes. • Collaborate with cross-functional teams to implement infrastructure solutions. • Monitor infrastructure health using alerting and monitoring tools. • Support data integrity efforts within SaaS platforms. • Develop and maintain automation scripts to improve operational efficiency.

• Collaborate in building the best possible hardware solutions for the Mainframe environment • Engineer infrastructure technology to comply with security, resilience, sustainability, and operational requirements • Apply automation to provide testing and a route to live • Manage the selection, creation, and maintenance of technologies needed to meet customer needs • Develop product roadmaps and manage the lifecycle of the team's products • Support engineered products to respond to customer feedback and feature requests • Take a lead role within a team to design and engineer intuitive, self-service infrastructure products • Build awareness of design thinking tools and techniques with users to improve product

• Engineer infrastructure technology for public and private cloud environments • Comply with security, resilience, sustainability, and operational requirements • Use automation for testing and product routing • Work with customers to help use products appropriately • Share engineering best practices with colleagues across the bank • Contribute to and manage technology selection and maintenance • Collaborate with stakeholders to inform product roadmaps • Support engineered products and resolve production issues • Develop technical skills through continuous learning • Design intuitive, self-service infrastructure products • Contribute to the delivery of infrastructure as code solutions • Provide operational support for pattern or product related issues