• Manages existing business relationships by developing and implementing sound retention strategies. • Handle all retention requests and provide ongoing education of contract details to existing customers. • Resolve all escalations for customer service within the book of business. • Establish and maintain a high level of customer satisfaction. • Works with the Retention Manager to resolve unique customer issues. • Increases revenue by executing sound plans on retention calls. • Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition.

• Development and execution of multiple small to moderately sized, project plans • Drive conversion to functionally equivalent and cost effective clinical and non-clinical goods and services • Provide support and act as a point of escalation for issues identified • Collaborate with key stakeholders (REH, Ministries, Suppliers) • Lead change and manage timelines effectively

• Manage fundraising campaigns across multiple channels including direct mail, texting, and telemarketing. • Support campaign strategy development, including budgets, creative direction, segmentation, and production. • Draft campaign outlines, reports, and presentations, providing data-driven insights and recommendations. • Serve as the day-to-day contact for clients and production partners, ensuring campaigns run smoothly and on time. • Oversee copy, design, and production schedules, managing quality control. • Develop and oversee campaign support materials, ensuring costs, data, and invoicing are accurate.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re expanding fast and looking for driven individuals who want more control over their career, income, and time. This is a fully remote opportunity designed for professionals who value flexibility, personal growth, and performance-based rewards. Our team culture is built on mentorship, accountability, and continuous improvement. You’ll be supported by experienced leaders, proven systems, and a collaborative virtual environment that empowers you to grow at your own pace—without caps or corporate red tape. Qualifications - Motivated, self-disciplined individuals - Strong communicators with a people-first mindset - Goal-oriented professionals ready to grow - Team players who work well independently Prior experience is not required—we provide full training and mentorship. Benefits - 100% Remote Work: Work from home with the freedom to design a schedule that fits your life. - Weekly Pay + Bonus Opportunities: Earn weekly income with additional performance-based incentives. - Union Support & Representation: Enjoy stability and protection through a union-backed contract. - Life Insurance & Medical Reimbursement: Coverage and reimbursement options designed to support your long-term security. - Leadership Development & Ongoing Training: Access structured training, leadership coaching, and professional development events. - Incentive Travel & Team Experiences: Qualify for incentive trips, conferences, and team-building events that recognize achievement. Next Steps Submit your resume and compensation requirements to be considered. All interviews are conducted virtually via Zoom for convenience and flexibility. If you’re ready for a remote career where your effort drives your success, apply today.