• Answer high-volume incoming phone calls as the first point of contact • Assist patients with scheduling appointments • Confirm and cancel appointments as requested • Respond to patient inquiries professionally and clearly • Ensure calls are handled efficiently and routed appropriately when needed • Manage appointment calendars • Maintain accurate patient records in the EHR • Ensure patient privacy and confidentiality • Assist with basic administrative coordination

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position serves as the administrator, team leader and advisor on regulatory and statutory matters related to Medicaid Advance Planning Documents (APDs) and corresponding federal reporting requirements. - Medicaid APDs are federal funding requests for Medicaid IT systems and account for over $600 Million dollars towards MDHHS’ IT budget. - Works closely with and directs the work of the contract staff responsible for oversight, creation and compilation of the APDs and all other supporting documents and requirements for federal IT funding. - Interacts directly with the Centers for Medicare and Medicaid Services (CMS) state officer responsible for approval of the APDs. - Meets regularly with the CMS state officer and coordinates responses to CMS for all official Requests for Additional Information (RAI) related to the APDs and other supporting documents and requirements. - Includes submission of IT vendor RFPs, contracts and contract changes. - Leads efforts for CMS certification of Medicaid IT systems, as well as operational reporting and monthly status reporting for those systems. - Serves as the APD team liaison between various business areas requiring APD funding and the MDHHS Financial Operations Administration staff responsible for overall department funding. Qualifications - Possession of a bachelor's degree in any major. - Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level. Requirements - Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted. - Relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening. - Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week. - Attach a cover letter. - If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. - We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. - Failure to complete any of the above items may result in your application not being considered. Benefits - Employees will be provided computers to perform state work. - Phones may also be provided for necessary communications. - If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including: - A secure work location that allows privacy and prevents distractions. - A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload. - Suitable lighting, furniture, and utilities. Additional Requirements and Information - The physical location of this position is 400 S. Pine St, Lansing, MI. - Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. - Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. - Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. - Only those applicants interviewed will be notified of the results. - This position requires successful completion of a background investigation and a criminal records check. - The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process. - If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. - The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received. - For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves joining AO, a company that values teamwork, mentorship, and purpose. You will have the opportunity to grow alongside a rapidly expanding organization. - Work from home with a flexible schedule - Participate in virtual workshops and live training sessions - Receive weekly pay supplemented by performance bonuses - Benefit from full union representation - Access comprehensive benefits including life insurance and medical reimbursement - Advance within the company through mentorship and leadership development programs - Be recognized for achievements with opportunities for travel and incentives Qualifications - Strong desire to grow and succeed in a collaborative environment - Ability to adapt to a high-performance culture Requirements - Must be a U.S. resident - Willingness to participate in virtual interviews via Zoom Benefits - Comprehensive health insurance options - Life insurance coverage with accidental death benefits - Medical insurance reimbursement options - Weekly pay with performance bonuses - Union protection and representation - Opportunities for leadership conventions and luxury incentive trips

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you ready to embark on a career that combines your passion for travel with unlimited earning potential? We are seeking high-energy, motivated individuals to join our team as a Scheduling Assistant! This opportunity is what you make of it. - Access highly discounted (and even some free) business trips! - Set your own schedule to reduce stress and have more time for family and personal adventures. - Gain access to powerful booking software that outperforms industry giants like Booking.com, Expedia, and Hotels.com. - Work from anywhere with an internet connection and a computer! Qualifications - Enthusiastic, high-energy individuals who are passionate about travel - Customer-oriented mindset with strong communication skills - Comfortable with a dynamic, ever-changing landscape - Curious about destinations around the world - Must be at least 18 years old - Must have work authorization and reside in the United States, Mexico, Australia or UK - Reliable internet connection and computer Company Description Imagine a career where you not only help others experience their dream vacations but also get to enjoy the benefits yourself! You can make this 8 trillion dollar industry into a thriving career! If you're ready to take the leap, apply today and let your journey begin!