• Own the full revenue cycle for the practice, front and back office — charge entry, check-in, claim creation, claim submission, payment posting, and AR workflows. • Review claims for accuracy and identify billing issues prior to submission. • Investigate and resolve claim rejections, denials, and underpayments; submit corrected claims and appeals as necessary. • Review and work accounts receivable aging reports to ensure timely reimbursement. • Serve as the primary point of contact for both patients and insurance payers — no external billing vendor hand-off. • Manage patient balances and collection activities in accordance with practice policies. • Contact patients regarding outstanding balances and establish payment arrangements when appropriate. • Process patient payments and maintain accurate, transparent account balances — no undisclosed charges or retroactive corrections to prior months' billing. • Reconcile payment discrepancies and research billing concerns. • Maintain accurate financial documentation and patient account records. • Serve as the primary contact for the practice's billing phone line. • Answer patient questions regarding deductibles, copayments, coinsurance, eligibility/benefits, outstanding balances, payment arrangements, and billing statements/charges. • Provide patients with copies of billing statements, itemized receipts, and payment histories upon request. • Explain billing information clearly, professionally, and compassionately to patients and families. • Resolve patient billing concerns promptly and escalate complex issues when necessary. • Monitor and report on key revenue cycle metrics to management, including Days in AR, AR Aging, Clean Claim Rate, Claim Creation/Submission Lag, Payment Posting Timeliness, and Patient Collection Performance. • Prepare and present clear reports for the CEO's weekly billing meeting; strong working proficiency in Excel and PowerPoint is required to build these reports independently. • Maintain compliance with HIPAA, payer guidelines, and all applicable federal and state regulations. Candidate must hold a current HIPAA certification. • Collaborate effectively with the Practice Manager, administrative staff, and CEO to resolve billing-related concerns and improve operational processes.

Role Description We are looking for an experienced Tamil Audio Recording Specialist to support a remote project focused on creating high-quality spoken-language data for next-generation AI systems. - You will record clear, natural, and contextually appropriate audio in Tamil, following detailed linguistic and technical guidelines. - The role requires professional recording experience, strong vocal clarity, and access to suitable audio equipment. - Previous AI experience is not required. - CONTRACT: Freelance contractor, project-based - COMMITMENT: Flexible, based on project workload and recording requirements - LOCATIONS: Fully remote - GLOBAL - PROCESS: AI-led interview, hiring manager review - NOTES: Applicants must have access to professional audio equipment and be prepared to use it during the interview. Qualifications - Native-level proficiency in Tamil - At least 3 years of professional audio recording or voice-work experience - Access to professional recording equipment and a suitable recording environment - Experience using audio editing software - Ability to provide a professional audio sample Requirements - Record high-quality Tamil audio using professional equipment - Follow pronunciation, pacing, tone, and delivery guidelines - Review recordings for linguistic and technical accuracy - Edit and prepare audio files in the required format - Maintain consistent sound quality across multiple recording sessions - Identify unclear instructions or quality issues and report them promptly - Submit recordings within agreed timelines - Collaborate remotely with project coordinators during review cycles

Role Description We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills. Key Responsibilities - Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. - Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. - Process bookings and payments while ensuring accuracy and compliance with company policies. - Maintain strong relationships with clients by offering personalized service and follow-ups. - Stay updated on cruise line promotions, policies, and travel regulations. - Collaborate with cruise partners to secure the best deals and exclusive perks for clients. - Address client concerns and troubleshoot any booking-related issues professionally. - Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations. Qualifications - Previous experience in travel sales, reservations, or customer service (preferred but not required). - Strong knowledge of cruise lines, destinations, and travel industry trends. - Excellent verbal and written communication skills. - Ability to multitask and manage multiple bookings efficiently. - Sales-oriented mindset with a passion for helping clients plan memorable vacations. - Proficiency with online booking systems, CRM software, and Microsoft Office Suite. - Self-motivated and able to work independently in a remote environment. - Certification in travel or cruise industry (e.g., CLIA certification) is a plus. Benefits - Flexible work schedule with remote opportunities. - Exclusive travel discounts and industry perks. - Ongoing training and professional development. - Career growth opportunities within the company. - $25,000 - $75,000 a year. How to Apply If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!

• Own the monthly invoicing process end to end. Manage the invoicing queries and tooling, build and release invoice batches, and generate and distribute ~800 invoices per month across standard, self-bill, and bespoke client arrangements. • Ensure complete and accurate invoicing. Own the controls, validation and review processes across invoice completeness, plan coverage, rates, invoicing groups, and banking data. Investigate and resolve exceptions with cross-functional partners and ensure adjustments and client-specific requirements are accurately reflected. • Own Accounts Receivable & collections. Manage the A/R balance from issuance through cash receipt; including collections and follow-up on overdue balances, ACH pulls and re-attempts; and timely cash application and deposit classification to support month-end close. • Manage billing inquiries and issue resolution. Own the A/R inbox and respond to client, broker, and internal billing questions within established service level agreements, coordinating with internal teams to resolve issues efficiently. • Leverage and continuously improve our automation. Use our internal Claude skill suite as the default way to run recurring tasks (self-bills, cash application, dashboards, batch QA), and improve those skills as the business continues to evolve. • Maintain client billing data and portals. Keep invoice contacts, terms, and banking details accurate; maintain Garner's presence in AP/supplier portals (Coupa, SAP, and others). • Own Billing and A/R performance metrics. Track and report the metrics that measure invoicing completeness/accuracy and collections effectiveness (DSO, AR turnover, aging, invoice error rate, on-time batch rate, SLA attainment), and act on what they show. • Maintain strong processes and documentation. Keep SOPs and the shared system of record current and legible enough that a teammate can run any part of this function cold — no single points of failure.