• Connect founders and businesses with top-tier remote talent • Prioritize meaningful, reliable partnerships • Achieve client goals and find purpose and growth in work • Manage scheduling and calendar • Coordinate staff communication • Handle email responses and referrals • Set appointments and reach out for win-back campaigns

• Managing diaries and organising meetings and appointments, often across different time zones. • Handling and filtering email correspondence, responding to enquiries promptly and professionally. • Preparing reports, presentations, and other documents with a high degree of accuracy. • Organising and maintaining digital files and records, ensuring information is secure and easily accessible. • Conducting research on various topics as required by the team. • Assisting with the coordination of virtual events and team meetings, including minute-taking. • Providing general administrative support to ensure the efficient operation of the organisation.

Role Description We seek a professional, take-charge Executive Assistant to keep business operations organized, on track, and moving forward. Candidates must possess strong communication skills, both written and oral, the ability to multi-task efficiently in a fast-paced environment, and the ability to work independently with initiative, discretion, and confidentiality. You will ensure that the Executives’ productivity is enhanced by managing calendars and schedules, including expense reports. You must be able to manage multiple high-priority assignments and foster and maintain strong working relationships within all levels of the company and outside vendors and contacts. Your work will be completed with minimal supervision as assignments are of the highest quality, and follow-through is outstanding. Responsibilities - Provide administrative support to multiple Area Sales Directors within the Sales department. - Calendar & meeting management: coordinate internal and external meetings, including staff meetings, executive briefings, all-hands meetings, QBR, and off-site meetings and events. Assist with food orders, meeting needs, and proactively manage calendar requests and conflicts. - Interview preparation, such as providing resumes and appropriate materials in a timely manner ahead of meetings and interviews. - Handle all travel (flight, hotel, car) arrangements for domestic and international travel. - Expense management duties, which include submitting expense reports and receipts in a timely manner. - Provide onboarding support for new hires, assist with cubicle assignments, equipment requests, onboarding meeting scheduling, and being a point of contact for new hire. - Provide onboarding support for new vendors and agencies when needed, ensuring they have the proper access and documents/enablement required to get them up and running. - Assist with project work as necessary to support each teams’ goals. Where You'll Work This is a U.S.-based remote role that will require quarterly, or as needed visits to our San Francisco Office. Qualifications - 4+ years of administrative assistant experience. - Supporting Sales team experience preferred, not required. - Proactive, one step ahead work ethic, attitude, and approach. - Able to multi-task and juggle multiple calendars, teams, and requests. - Ability to drive schedules and agendas with a more profound understanding of the context. - Solid teamwork and interpersonal skills, with a desire to offer suggestions and improvements. - Superior communication skills with the ability to work across all levels, internally and externally. - High level of confidentiality, discernment, and judgment. - Desire to grow and take on your projects and work under pressure while consistently meeting deadlines. - Generally IT savvy. - Experience working with all levels of management, employees, vendors, and customers. - Ability to travel occasionally to provide support at events/conferences. - Experience with MS Office applications, including Outlook, Word, PowerPoint, SharePoint, and Excel. Benefits - Market-leading compensation. - 401(k) with employer match. - Employee Stock Purchase Program (ESPP). - Pre-tax commuter benefits (transit and parking). - Referral bonus for hired candidates. - Subsidized lunch and parking on in-office days. - 100% employer-paid medical, dental, and vision premiums for you and your dependents. - Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA). - Fertility & family-forming benefits. - Expanded mental health support (therapy and coaching resources). - Hybrid work model with flexibility. - Flexible, “take-what-you-need” paid time off and company-paid holidays. - Comprehensive paid medical and parental leave to care for yourself and your family. - Opportunities for skill development and internal mobility. - Career pathing through regular feedback, continuous education, and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching. - Celebration of strong performance with financial rewards, peer-to-peer recognition, and growth opportunities.

Role Description The Executive Assistant provides high level administrative and operational support directly to the Executive and Directors at the School of EMS. This role manages the CEO’s calendar, communications, and priorities, exercises independent judgment on matters affecting the CEO's time and the organization's operations, and serves as a trusted point of coordination between the CEO's and internal leaders, external partners, and stakeholders. The Executive Assistant regularly handles confidential and sensitive information and is expected to make sound decisions on behalf of the CEO in his or her absence. Essential Duties and Responsibilities - Manages the CEO's calendar by independently resolving scheduling conflicts, determining meeting priority based on organizational impact, and coordinating with internal and external stakeholders. - Screens and triages the CEO's communications, determining which matters require immediate attention, which can be handled directly, and which should be delegated or deferred. - Serves as the primary point of contact between the CEO and the organization's private equity ownership group, managing communications, scheduling, and information requests with discretion. - Plans and coordinates executive travel, off site meetings, and Board or leadership events, making independent decisions on logistics, vendors, and budget within delegated authority. - Drafts, reviews, and finalizes correspondence, reports, and presentations on the CEO's behalf, exercising judgment on tone, content, and audience. - Prepares agendas and materials for leadership and Board meetings, and attends as needed to record and follow up on decisions and action items. - Manages highly confidential organizational, personnel, and financial information with independent judgment about appropriate handling and access. - Tracks and follows up on commitments made by the CEO, resolving and escalating issues independently where possible. - Coordinates across departments on behalf of the CEO to move initiatives forward, resolving competing priorities without requiring the CEO's direct involvement. - Manages expense reporting, budget tracking, and vendor relationships for the Executive Office. - Performs other duties and special projects assigned. Competencies - Interpersonal Skills - Maintains confidentiality; protects the integrity and reputation of the school; interacts with employees, leadership, and external contacts professionally and respectfully. - Oral Communication - Speaks clearly and professionally; listens effectively; asks clarifying questions; represents the CEO accurately in verbal exchanges. - Written Communication - Writes clearly and accurately; edits for grammar and spelling; prepares professional correspondence, reports, and presentations on the CEO's behalf. - Organization and Follow Through - Manages multiple deadlines and competing priorities with minimal oversight; maintains accurate records; follows through on assigned tasks. - Independent Judgment - Exercises sound, independent judgment on confidential and time sensitive matters; takes responsibility for decisions made on the CEO's behalf. - Dependability - Follows instructions and leadership direction while exercising appropriate autonomy; meets deadlines; maintains consistent attendance. - Professionalism - Approaches others tactfully; maintains discretion with highly sensitive information; represents the School of EMS professionally at all times. - Accuracy and Attention to Detail - Ensures accuracy in communication, scheduling, and documentation; catches and corrects discrepancies proactively. Minimum Qualifications - Education: Bachelor's degree preferred, or equivalent combination of education and experience. - Experience: 5 or more years of experience supporting C suite or senior executive level leadership. - Demonstrated ability to exercise sound, independent judgment on confidential and time sensitive matters. - Prior experience managing an executive calendar, correspondence, and travel. Preferred - Previous healthcare or education industry experience preferred. Skills and Abilities - Communication - Ability to communicate professionally with the CEO, Board members, senior leadership, and external organizations. - Computer Skills - High proficiency with Microsoft 365 programs, along with the ability to learn new platforms as required by SOE. - Organizational Skills - Ability to manage multiple deadlines, competing priorities, and confidential matters across a multi-state organization. Work Environment This position generally operates in a professional remote work environment. The employee must maintain a professional work environment with appropriate internet access to participate in virtual meetings and communicate with internal and external team members. Physical Requirements The employee frequently uses hands to operate a computer keyboard, mouse, and standard office equipment, and is regularly required to sit, stand, talk, and hear. Specific vision abilities required include close vision and the ability to adjust focus for extended computer use. Occasional travel may be required. Conditions of Employment - Employment is contingent on a satisfactory background check. - Employment is contingent on successful completion of a post-offer, pre-employment drug screen, in accordance with School policy. Equal Employment Opportunity The School of EMS is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. At-Will Employment Employment with the School of EMS is at-will. This means that either the employee or the School may end the employment relationship at any time, with or without cause and with or without notice. This job description does not constitute a contract of employment and may be modified at the School's discretion.