• Collaborate with Product, Customer Support, and Operations teams and serve as technology first responder to efficiently resolve escalated issues • Coordinate with and train additional team members (including offshore team members) to ensure 24/7 support • Monitor production systems for performance, availability, and reliability • Respond to and manage production incidents, triaging and performing root cause analysis and help implementing fixes to prevent recurrence • Develop, maintain, and optimize monitoring and alerting systems to proactively identify issues • Analyze system performance and identify areas for improvement • Collaborate with engineering teams to optimize application and infrastructure performance • Implement and manage capacity planning and scaling strategies • Automate repetitive tasks and processes to increase operational efficiency • Develop and maintain scripts and tools for system management and monitoring • Implement and maintain SRE principles, including service level objectives (SLOs), service level indicators (SLIs), and error budget • Participate in the design and implementation of disaster recovery and high-availability solutions • Maintain comprehensive documentation for systems, processes, and incident management procedures • Create and deliver regular reports on system health, incident trends, and performance metrics • Work closely with development teams and SaaS vendors’ product teams to ensure new features and changes are reliable and scalable • Partner with Saas vendors to ensure timely resolution of platform issues, enforcing SLAs for urgent issues and monitoring backlog remediation for items with lower priority or longer lead times • Communicate effectively with stakeholders to provide updates on incident resolution and system status • Stay current with industry trends, technologies, and best practices in SRE and production support • Propose and implement improvements to processes, tools, and systems • Perform other duties as assigned

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. Beckman Coulter Diagnostics is seeking a dedicated Clinical IT Specialist to join our Automation and Clinical IT Team. Reporting to the Team Leader, you will play a crucial role in supporting our clinical IT and Automation product portfolio. This fully remote position involves close collaboration with our sales, application, and field service teams to ensure the optimal performance of our solutions across Czechia and Slovakia. Ideally based in Prague or elsewhere in Czechia, you will be part of a dynamic team operating across Eastern Europe, with members currently located in the Czech Republic, Croatia and Hungary. Be onsite and present in the BEC office whenever requested by the customer or the team. We are looking for a reliable and accurate team player, who will take the responsibility for delegated tasks. A self-motivated and flexible person who is willing to travel. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. In this role, you will have the opportunity to: - Actively contribute to the implementation and use of IT applications that support and improve patient care within healthcare and clinical laboratory diagnostics - Serve as a subject matter expert for the company’s clinical informatics and automation product portfolio - Provide consulting support on informatics solutions and products, and support the sales, application and field service teams in delivering the right value proposition to the customer - Participate in creating of workflow analyses and preparing of projects focused on automation and clinical IT solutions in the field of clinical laboratory diagnostics - Engage in meetings with customers to design a suitable solutions and ensure their subsequent installation and support - Lead part of IT solution implementation, ensuring timely delivery and handover to other teams - Provide training as required, both internally to local teams and externally to customers - Learn and explore new things The essential requirements of the job include: - Bachelor's degree or advanced degree in Information technology, Engineering, or similar technically oriented discipline - Experience with IT networks, configuration and installation of servers and workstations - Proficiency in both written and spoken English and Czech - Willing to travel for customer visits across the assigned region - Advanced computer skills It would be a plus if you also possess: - Customer-oriented approach - Previous experience in a similar field - Logical and creative thinking and problem-solving approach At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We're looking for an Order Management Analyst to support our global order validation operations within the Revenue Accounting & Operations team. You will play a key role in ensuring customer orders are processed accurately, comply with company policies, and flow correctly through our systems. This role will work closely with our US-based manager and collaborate across teams such as Deal Desk, Revenue Accounting, and Systems Engineering to ensure clean data and timely deal closure. This is a full-time, remote role based in the Bengaluru . Candidates must reside within commuting distance of our Bengaluru office and be available to attend in-person meetings and company events as needed. This position requires working outside of normal India business hours to support global business operations. The expected working hours for this role will be 9:30 PM to 5:30 AM IST. Technologies You’ll Use - Salesforce CPQ, NetSuite, Celigo, Google Sheets, Jira, Avalara, Zendesk What You’ll Do - Review closed/won opportunities in Salesforce for completeness, accuracy and policy compliance prior to final booking. - Validate key order fields (contract terms, PO numbers, start/end dates, billing details, SKUs, seat counts, pricing) across Salesforce and NetSuite; ensure correct mapping to billing/ERP. - Identify, document and escalate order issues or missing information; follow up with Deal Desk, Sales, Legal or other stakeholders until resolved. Monitor sync health between Salesforce, product systems and NetSuite; troubleshoot and help resolve common order flow errors and blocked SOs. - Execute order setup and maintenance tasks (amendments, renewals, cancellations, SOWs) and maintain accurate order records and audit trails. - Validate outputs from rule-based or AI-assisted reconciliation/validation tools produced by the senior analyst: confirm accuracy, flag false positives/negatives, and provide concrete examples for tuning. - Participate in UAT and release testing for new products, SKUs, pricing models and system/automation changes; run end-to-end tests (sales → order → billing → revenue → AR). - Maintain test cases, validation checklists, runbooks and SOPs on production readiness for order-related changes. - Own daily triage of exception queues, blocked orders and amendment backlogs; drive SLAs for order resolution and document root causes. - Generate and maintain operational reports (bookings QA tracker, exception logs, order quality dashboards) and provide weekly metrics to the manager. - Collaborate with Revenue Accounting and Billing during month- and quarter-end close to ensure completeness of bookings and to support audit inquiries. - Support the structured knowledge transfer from the Philippines BPO and help onboard India teammates; document processes and training artifacts to ensure operational readiness. Skills We’re Looking For - 2–3 years of experience in Order Management, Deal Desk, Billing, or QTC support roles at a SaaS or software company. - Hands-on experience with Salesforce and a working understanding of NetSuite. - High attention to detail and strong documentation discipline. - Comfortable managing tasks across multiple systems and troubleshooting data discrepancies. - Effective communicator who can coordinate with global counterparts and follow through independently. - Eager to learn, improve processes, and contribute to a global operations team. #LI-MM1 #LI-REMOTE Perks and Benefits - 100% employer-paid medical insurance* - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off - RSU stock grants* - Professional development and training opportunities - Company virtual happy hours, free food, and fun team-building activities - Monthly cell phone stipend - Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. *May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

• The QA analysis job description encompasses two main roles: testing and documentation. • After software developers complete software programming, quality assurance analysts test it. • They use a variety of tools, testing applications and reports to compare the software to user requirements. • They ensure that the software functions according to those requirements. • After testing, quality assurance analysts recommend changes and improvements for software. • They work with developers to make the appropriate changes and then test everything all over again. • Quality assurance analysts document the entire quality testing process. • They describe the program, evaluation, testing methods, and any improvements made to the software. • Because quality assurance analysts work so closely with the software, they often create training materials and instruct users how to use the software properly.