• Lead the narrative for key QBRs, renewals, pitches, and post-campaign reporting -- the analysis that drives decisions, not just the dashboard. • Create a systemic approach to matching the reporting mode (boilerplate, semi-custom, fully bespoke) to each client's actual decision needs. • Build the templates, narrative playbooks, and "so-what" review processes that scale storytelling craft across the full book of 400+ clients without diluting quality at key accounts. • Own the standard for clarity, accuracy, and "so what" across all client reporting; create systems to review and elevate team output before it reaches clients. • Translate performance data into the implications, recommendations, and decisions that drive renewal and growth. Show up in client-facing forums when senior moments require it. • Architect bespoke reporting structures for clients whose measurement needs exceed productized options -- custom data structures, tailored visualization environments (Sigma, Tableau, custom), and the analytical logic underneath. Partner with engineering on the technical implementation. • Write SQL alongside the team; audit dashboards, queries, and reporting models for structural integrity; refactor and raise the technical quality bar across the function. • Coordinate with internal and external engineering on data warehousing and ETL work that supports custom client reporting. Troubleshoot integrations when they break; partner credibly with engineers on architecture decisions affecting the reporting layer. • Be Apollo's informed customer and product partner. Shape its reporting roadmap, surface high-leverage platform requirements based on real client work, and coordinate cross-functional builds with the platform team. • Directly manage the existing team (Conversion Tracking Specialists, BI Analyst). Coach for craft and ship-rate; develop the bench through process and standards. • Bring on additional Analysts and BI Engineers as the function grows. Deliberate hires that raise the bar, not headcount-for-its-own-sake. • Run lightweight training, office hours, and clinics that upskill non-analyst teams (account, strategy, media) on data-informed thinking and reporting craft. • Embed AI tools (Claude, ChatGPT, Cursor, agentic reporting workflows) into the team's daily craft so mechanical analytical work compresses and capacity shifts toward narrative and judgment. • Build and maintain measurement frameworks, naming/taxonomy standards, and QC practices used across the agency. • Serve as the data voice in agency conversations on growth, retention, pricing, and capability investment.

Title: Director of Development, Mass Eye and Ear remote type Hybrid locations Boston-MA Somerville-MA time type Full time job requisition id RQ4073227 Job Description: Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Director, Philanthropic Relations plays an integral role in strengthening the Mass Eye and Ear and Mass General Brigham philanthropic program. Working in close collaboration with colleagues, physicians and other faculty, the Director is an individual contributor responsible for the strategic identification, cultivation, solicitation and stewardship of prospects and donors for assigned fundraising areas. The Director will manage a portfolio of prospects and donors and meet annual fundraising and performance metrics as established by the department. ESSENTIAL FUNCTIONS: • Build and actively manage a portfolio of prospects and donors • Meet annual fundraising targets from new and existing donors. Fundraising and performance metrics are reestablished annually. • Conduct donor meetings and prospect qualifications annually through both proactive and reactive donor identification and engagement. • Successfully solicit gifts, working with other faculty, volunteers, and administrative staff as appropriate. • Formulate, document and execute prospect and donor moves management strategies. • Fully document work in the donor database, Blackbaud CRM. • Work with prospects to develop and enhance the relationship to and connection with Mass Eye and Ear and Mass General Brigham, ultimately leveraging that relationship to maximize philanthropic giving. • Collaborate with colleagues across fundraising teams to achieve team and overall Development Office fundraising goals. • Create, maintain and strengthen collaborative relationships with hospital and institutional partners, meeting with them regularly to encourage and support their engagement in philanthropic efforts, and provide progress updates. • Develop an understanding of the research, clinical, teaching and community missions at Mass Eye and Ear and Mass General Brigham, and of all giving opportunities (including planned gifts and unrestricted), and cross-team disciplines, and collaborate with colleagues across the department to produce case statements and proposals. Qualifications Bachelor’s degree and 8-10 years of fundraising or related experience required. In addition, the ideal candidate will possess the following skills, abilities and competencies: - Experience devising and implementing cultivation and solicitation strategies - Excellent written and verbal communication skills, attention to detail, strong work ethic and strategic thinking skills - Proficiency in data entry, data management and reporting - Ability to motivate, engage, influence and work collaboratively with diverse internal and external audiences in a variety of situations - Entrepreneurial, conscientious and results-oriented work style, with motivation to learn and display flexibility in a changing environment - Experience with Blackbaud CRM (or Raiser’s Edge), Microsoft Office Suite, and video conferencing platforms (Zoom and Teams) preferred Additional Job Details (if applicable) Remote Type Hybrid Work Location 325 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $99,465.60 - $144,643.20/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

• Develop and execute strategic business plans across Armada's public sector and federal partner ecosystem for Armada's edge AI and infrastructure platform. • Build executive alignment between Armada and strategic partners to establish shared priorities, investment plans, and growth objectives. • Drive end-to-end partner strategy across co-sell, resale, demand generation, marketing, enablement, and delivery motions. • Generate consistent incremental partner-sourced pipeline and revenue through joint go-to-market initiatives centered on edge AI, GPU capacity, and industrial/defense-grade infrastructure use cases. • Establish a strong operating rhythm with partners, including business reviews, pipeline inspection, action tracking, and executive engagement. • Create scalable partner management processes and workflows that improve consistency, accountability, and execution. • Build relationships across partner executive, sales, technical, marketing, and delivery organizations, including government-focused channel and distribution partners such as Carahsoft. • Identify customer, partner, and marketplace trends that create opportunities for joint AI infrastructure and edge computing solutions, and new routes to market within federal and SLED accounts. • Partner with systems integrators and service providers to develop compelling consulting and implementation practices around Armada's AI infrastructure and edge computing platform. • Support the development of joint offerings, campaigns, enablement programs, and account strategies aligned to public sector priorities, including sovereign AI, disconnected/contested environments, and mission-critical edge deployments. • Collaborate with Armada's Sales, Marketing, Customer Success, Product, and Services teams to ensure coordinated execution across partner initiatives. • Navigate competing internal and external priorities while maintaining accountability for partner outcomes. • Use data, market insights, and performance metrics to evaluate partner health, identify execution gaps, and recommend corrective actions. • Present partnership strategy, business impact, pipeline performance, and growth recommendations to senior internal and external stakeholders.

• Understand and become a subject matter expert on the overall solution offering, defined as: services and supported medical equipment included as part of the service product • Create, manage and innovate the Solution Business Model, to include: • Validate customer segmentation and market requirements definition • Enhance existing solutions to improve the value proposition • Establish return on investment analysis • Collaborate with and gain stakeholder approval of new/redesigned solution offerings from marketing, sales, operations, finance, legal, and others as required • Integrate new/redesigned solution offerings into sales process and marketing channels through development of sales and readiness capabilities and enablement tools • Partner with cross-functional teams to establish solution offering return on investment, pricing strategy, and customer value realization • Conduct new/redefined solution offering beta pilots with customers to ensure service product valuation • Research buy/build/partner opportunities and lead operational deployment planning and organizational readiness of new/redesigned solution offerings • Review the solution offering performance and propose recommendations for service innovation and/or potential service ramp down • Understand the competitor landscape and key market drivers for solution positioning and success • Work closely with the downstream marketing team to define and execute the go-to-market plan • Effectively articulate, educate and train sales and operations teams on the features and benefits of solution offerings • Actively review and participate in mergers and acquisitions due diligence • Other duties as needed