• The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. • Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation. • Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs. • Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. • Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance.

• The Broker Transaction Analyst (BTA) is focused on delivering hands-on, customer-centric service • Review and manage contracts, addendums, notices, and agreements • Ensure thorough compliance and accuracy in all documentation • Support the Designated Managing Broker in overseeing eXp Realty brokerage operations • Conduct training sessions to improve agents' knowledge of contracts • Respond promptly to agents’ requests for support • Utilize advanced technology to review contracts and transactional documents • Actively consult and engage with eXp agents and internal teams

• The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. • Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation. • The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. • Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs. • The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach.

Role Description To serve as the high-speed "Engine Room" of the brokerage. You will be responsible for taking the loan structures designed by the Credit Specialist and executing them with 100% accuracy from data entry through to unconditional approval. Responsibilities - Submission Excellence: Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors. - The "Express" Lane: Independently manage simple residential files (PAYG, Refinance, First Home Buyers) from start to finish. - Technical Support: Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals. - Lender & Client Liaison: Act as the primary point of contact for lenders to push files through to approval. Communicate with clients during the "processing phase" to ensure a 5-star experience. - Process Documentation: Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales. Qualifications - Minimum 1-2 years experience as a Loan Processor for an Australian Mortgage Brokerage. - Software Mastery: Experienced in ApplyOnline, MyCRM, and lender portals. - Policy Intuition: A strong understanding of standard lender requirements (e.g., identity verification, payslip analysis, and living expense categories). - Communication: Exceptional written and verbal English. You must be comfortable explaining "next steps" to Australian clients. - Pace: Demonstrated ability to manage a high-volume pipeline (e.g., $3M+ per month) without sacrificing quality.