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Solera, Inc. logo
Solera, Inc.

The global leader in vehicle lifecycle management.

VP

Vice PresidentVice PresidentOtherRemoteLeadTeam 5,001-10,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

Oregon

Posted

109 days ago

Salary

0

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

VP

Solera, Inc.

• Drive sales and retention strategies that maximize customer lifetime value and exceed annual performance targets. • Oversee key account relationships, personally engaging with at-risk or strategic customers to secure retention and expansion. • Represent Hollander at SAC, ARA, eBay, and other industry events to strengthen brand presence and build strategic partnerships. • Track, analyze, and report on performance metrics across all stages of the customer journey to inform executive decision-making. • Lead, recruit, and develop a high-performing account management and sales team, fostering a culture of accountability and excellence. • Provide mentorship and coaching that improves retention outcomes, customer satisfaction, and overall sales performance. • Set, monitor, and enforce performance KPIs aligned to bookings, onboarding, and retention goals. • Ensure CRM discipline and accurate pipeline management in Salesforce. • Collaborate with Product, Marketing, and Customer Support to align on messaging, go-to-market execution, and customer engagement strategies. • Identify risks, whitespace opportunities, and process improvements through data-driven analysis. • Champion best practices in onboarding, customer consultation, and product adoption. • Serve as the primary voice of Hollander’s customer base in cross-functional leadership forums. • Partner with internal teams to ensure customer needs inform product strategy and business priorities. • Deliver regular performance updates and insights to senior leadership, aligning execution with Hollander’s long-term growth strategy.

Job Requirements

  • Bachelor’s degree (preferred) in business, sales, marketing, or a related field.
  • 10+ years of proven experience in sales leadership, customer retention, or account management.
  • Track record of exceeding performance targets (current performance 108% to plan for FY26).
  • Strong executive presence with the ability to represent Hollander externally at industry events and with customers.
  • Exceptional communication and interpersonal skills, with the ability to influence at all levels.
  • Proven ability to develop and execute customer-focused growth and retention strategies.
  • Experience leading cross-functional teams in a dynamic, transformative business environment.
  • Willingness to travel as needed to represent Hollander globally.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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