Role Description GCI's Network Engineer II will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. - Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. - Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security. - Able to identify opportunities for continuous improvement of the current network and/or systems facilities. - Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization. - Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. - Provides detailed reports on network operational status, and milestones related to project completion. - Capable of remote site support for off-site personnel and customers. - Coordinates with project management and engineering teams on a regular basis. - Supports and manages escalation events. - Develops and updates documentation and support materials. - Mentors junior engineers and technicians. Qualifications - A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis. - High School diploma or equivalent. - Bachelor’s degree in Computer Technologies, Electrical Engineering, or relevant field. - Minimum of four (4) years’ experience in progressive engineering in information technology, development, and engineering, moderate to complex project management within telecommunications or related background. Requirements - Mid-level position for engineering professionals. - Must have a comprehensive understanding of telecommunications operations and functions and be familiar with Engineering functions, aspects, applicable codes, and standards. - Receives work assignments of a higher level but also receives general guidance, periodic review, and direction from the supervisor. - Participates in larger projects and can be counted on to complete specific assigned engineering tasks on time and within budgeted costs. - Capable of performing the role of project engineer for small projects; responsible for providing technical direction to junior engineers and technicians. - Demonstrated time management skills to manage multiple complex projects smoothly and professionally on time and on budget. Benefits - This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed. Physical Requirements and Working Conditions - Work is primarily sedentary, requiring daily routine computer usage. - Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. - Ability to accurately communicate information and ideas to others effectively. - Physical agility and effort sufficient to perform job duties safely and effectively. - Ability to make valid judgments and decisions. - Available to work additional time on weekends, holidays, before or after normal work hours when necessary. - Must work well in a team environment and be able to work with a diverse group of people and customers. - Virtual workers must comply with remote work policies and agreements. - The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies.