This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description A rapidly growing, privately backed services organization is seeking a Senior Director of Operations to lead construction and field operations across multiple established business units. This senior leadership role is designed for an experienced industry operator who has progressed from hands-on field experience into project management and executive operational leadership. The organization provides large-scale commercial construction and integrated facilities services to national and regional customers across complex mechanical and building environments. The Senior Director of Operations will play a critical role in strengthening operational alignment, enhancing customer delivery, and driving performance across multiple operating entities. - Provide strategic and day-to-day operational leadership across multiple operating companies delivering mechanical, HVAC, plumbing, and facilities services solutions. - Oversee project execution, field operations, safety performance, quality standards, scheduling, and overall margin performance across a diverse commercial portfolio. - Serve as a senior operational point of contact for key national customers, ensuring consistent execution and a high-quality service experience. - Standardize operational processes and implement best practices while maintaining the strengths and identities of individual business units. - Develop and mentor operational leaders, project managers, and field teams, fostering accountability, communication, and continuous improvement. - Partner with executive leadership on operational strategy, workforce planning, and resource allocation. - Support organizational growth initiatives, including expansion into new markets, service offerings, and customer segments. Qualifications - 15–25+ years of progressive experience within commercial construction, mechanical/HVAC services, or integrated facilities services environments. - Career progression that includes field-based experience, advancement into project management, and leadership of large-scale operations. - Strong background supporting complex commercial environments such as retail, healthcare, restaurant, or multi-site service portfolios. - Demonstrated success leading multi-trade operations across multiple business units or regions. - Executive-level customer presence with experience supporting enterprise or national account relationships. - Operationally grounded leader capable of balancing people leadership with process improvement in a fast-paced environment. - Experience aligning or integrating operations across multiple organizations is highly desirable. Role Impact This position will play a central role in the organization’s next phase of growth by driving operational excellence, strengthening customer relationships, and aligning execution across a multi-entity platform.

• Translate Strategy into Execution • Own and Evolve the Company Operating System • Lead Cross-Functional Program Execution • Strengthen Revenue & Commercial Visibility • Maximize COO Leverage

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this roleAs the Technical Chief of Staff to the CTO, you'll scale the impact of GitLab's engineering leadership by closing the gap between technical vision and day-to-day execution. You'll partner closely with the CTO, executive leadership team, and senior engineers to align a multi-year technical vision with product strategy. You'll translate decisions into clear operating mechanisms and make sure they're documented in GitLab's Handbook to support our all-remote, asynchronous culture. You'll lead initiatives such as AI transformation and internal GitLab AI and large language model (LLM) feature testing. You'll define and implement unified metric frameworks to improve R&D quality and efficiency. You'll orchestrate the rhythm of business for the engineering organization, including staff meetings, quarterly business reviews, and offsites. In your first year, you'll be expected to establish trusted proxy relationships on behalf of the CTO, drive measurable improvements in engineering velocity and organizational health, and act as a key liaison for high-stakes moments, including board materials, M&A technical diligence, and major security or infrastructure incidents. Some examples of our projects: - Partner with the PMO organization to eliminate friction, ensuring they can achieve the business outcomes of strategic programs such as Customer Zero. - Work with the architecture team and ELT to define a "North Star" that aligns with the product vision and connects directly to individual teams. What you'll do - Lead the execution of the CTO's 3-year technical vision by aligning engineering and product strategy with clear priorities and accountable owners. - Drive the technical narrative and content for board materials, investor decks, and keynotes while owning competitive and market intelligence, including technical due diligence for potential acquisitions, to inform executive decisions and external storytelling. - Guard and evolve the CTO's operating model by documenting decisions and processes in the GitLab Handbook and orchestrating the rhythm of business (staff meetings, quarterly business reviews, and offsites) to drive clear decisions, follow-through, and fewer unnecessary meetings. - Lead GitLab's internal AI transformation as "Customer Zero," ensuring engineering teams adopt and rigorously test GitLab's AI and LLM capabilities and provide actionable feedback to Product. - Implement and maintain standardized R&D metric frameworks such as DORA and SPACE to track and improve engineering quality, velocity, and efficiency. - Partner with Finance, the executive leadership team, and the FinOps Technical Program Manager to steward the engineering budget and optimize infrastructure and cloud spend. - Define and monitor organizational health metrics, collaborating with the People team on engagement, retention, and talent strategies while leading communication and change management for organizational pivots aligned with GitLab's values and mission across global teams. - Serve as a trusted advisor and proxy to the CTO by synthesizing complex technical proposals into clear decision options, resolving executive-level escalations, unblocking cross-functional dependencies, and acting as a primary liaison during major security incidents or critical infrastructure issues, coordinating technical and executive communication to internal and external stakeholders. What you'll bring - Executive Operations: 12+ years of experience, including 3+ years as a direct partner to an executive, managing an R&D organization of 500–1,000+ members. - Strategic Influence: Proven track record of drafting Board of Directors materials or lead-managing annual strategic planning and long-range technical roadmaps. - Massive Scale Execution: Experience leading company-wide technical programs (e.g., migrations, security mandates) that impacted 1,000+ engineers and required cross-functional alignment across 5+ departments. - Architectural Depth: Previous experience as a Director of Engineering or Principal TPM overseeing global scale high-availability systems (99.99%+), with the ability to bridge deep technical trade-offs and business ROI. - Data-Driven Rigor: Expert-level implementation of DORA or SPACE frameworks, with a history of using these metrics to drive measurable improvements in developer productivity or system reliability. - Organizational Design: Experience leading org-wide change management, including headcount allocation and talent strategy for departments with budgets exceeding $50M+. - Communication Mastery: Exceptional ability to synthesize complex technical "noise" into 1-page executive briefs and drive alignment in a high-scale, asynchronous/distributed work environment. About the teamYou'll be part of a small, high-impact group that connects engineering, product, finance, and people partners. We share context across senior leaders, pressure-test ideas, and help each other tackle complex technical and organizational problems. Team members come from varied backgrounds in engineering, product management, and operations, and we rely on clear writing, direct feedback, and a bias for iteration. You'll have peers who offer perspective, collaboration, and support as you take on ambiguous, high-impact work. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $167,000—$375,700 USD How GitLab will support you - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Global Head Corporate Strategy will lead the strategic planning efforts across the organization, working closely with executive leadership to identify and drive key initiatives that support long-term growth. With a strong foundation in clinical research commercialization and an analytical mindset, the role assesses market trends, competitive positioning, and internal performance to develop and execute business strategies. This role contributes to inorganic growth opportunities including partnerships, acquisitions, and strategic alliances. Collaborates with global corporate communications and marketing to communicate the Syneos Health strategy to our stakeholders. - Strategic Planning & Execution: Develops and leads the company’s multi-year corporate strategy framework, aligning functional and business unit strategies with overall corporate objectives. - Market Intelligence & Opportunity Assessment: Conducts deep analyses of industry trends, competitive landscape, and emerging market opportunities in the clinical research and life sciences space. - Growth Strategy & Portfolio Optimization: Identifies and prioritizes organic and inorganic growth opportunities, including service line expansion, geographic diversification, and strategic investments. - Mergers & Acquisitions (M&A) Support: Supports the evaluation, diligence, and integration planning of potential M&A opportunities; collaborates with finance, legal, and operations teams throughout the deal lifecycle. - Stakeholder Reporting: Prepares strategic presentations and materials for executive leadership and the Board of Directors, summarizing recommendations, initiatives, and KPIs. Prepares strategy materials for other stakeholder groups: customers and employees in conjunction with global corporate communications and marketing. - Cross-Functional Leadership: Partners with key leaders across Clinical Operations, Commercial Operations, Business Development, Finance, Change Management and Technology to align execution with strategic objectives. - Innovation & Transformation Initiatives: Drives transformational programs that enhance scalability, efficiency, and differentiation in clinical research services in conjunction with the operational excellence team. Qualifications - 7-10 years of experience in corporate strategy or transformation. - Currently a Principal / Associate Partner at a top-tier consulting firm focused on healthcare or life sciences, or has transitioned to industry as an Exec Director/VP of Strategy within a global biopharma organization. - 5+ years experience in biopharma or pharma services. Understands market trends, commercialization models and regulatory landscape. - Has operationalized multi-year strategic or transformation plans (> $1B+ organizations) and translated enterprise priorities into detailed initiatives, metrics, and execution accountability. - Implemented dashboards and project plans to track performance. - Has led deep-dive analyses into markets, competitors, and adjacencies, and distilled data into clear insights and strategic implications. - Experience building and delivering Board and ELT strategy materials. - Track record of driving alignment with executives at multiple levels and with cross-functional teams. - Brings roll up sleeves approach and is able to shift between high-level strategy and day-to-day execution. Benefits - Company car or car allowance - Health benefits to include Medical, Dental and Vision - Company match 401k - Eligibility to participate in Employee Stock Purchase Plan - Eligibility to earn commissions/bonus based on company and individual performance - Flexible paid time off (PTO) and sick time Salary Range The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.