• Lead sales growth across distribution and aftermarket channels • Build customer relationships and drive revenue • Expand market share and develop winning sales strategies • Develop and execute national sales strategies • Identify new channel opportunities and customer acquisition targets • Build and maintain relationships with national and regional distributors • Negotiate agreements and commercial terms • Increase contractor and technician preference for aftermarket solutions • Collaborate with operations and supply chain for product availability • Mentor and develop regional sales resources

• Factory relationship management • Primary point of contact for all factories on day-to-day execution • Conducts regular factory visits • Monitors production progress against agreed timelines • Enforces quality standards • Tracks PO status from factories through shipping to intermediary warehouse • Validates pricing on POs against contracted rates • Coordinates sample requests, prototype iterations, and new SKU launches

• Manage international purchase orders from placement through to delivery and invoicing. • Oversee drop ship processes from supplier purchase order placement through to customer invoicing. • Liaise with suppliers and freight forwarders to ensure timely dispatch and delivery of stock. • Prepare, review, and coordinate shipping and customs documentation to avoid delays across **Australia**, **New Zealand**, **Canada**, and the **United States**. • Provide regular updates to management regarding order status, shipment delays, and stock shortages. • Work closely with international offices to track order status and delivery timelines. • Maintain and update ERP systems with purchase order changes, shipment milestones, and delivery information in a timely manner. • Monitor shipment progress across multiple markets and support issue resolution where delays or discrepancies arise. • Identify and escalate supply chain risks, documentation gaps, and service issues proactively. • Contribute to continuous improvement across shipping, logistics coordination, and system accuracy. • Other position-level duties as they arise.

Role Description This role exists to maintain reliable order placement, supplier coordination, and stock visibility across all manufacturing relationships, and to provide the client’s commercial leadership with early, reliable warning of any supply risk before it becomes a stock-out or delivery failure. Purchase Order Management - Monitor sell-through and run rates across all retailers and markets, and proactively flag when a purchase order needs to be raised ahead of stock running short. - Use the client’s internal order history and trend data as an input to run rate analysis and proactive PO flagging. - Place and confirm purchase orders with all contract manufacturers across NZ, SA, and USA, and with the packaging supplier. - Track PO status from placement through supplier confirmation, production, and dispatch. - Flag any supplier delay, quantity discrepancy, or pricing variance immediately upon becoming aware of it. Logistics Coordination - Coordinate freight and shipping timelines with manufacturers and freight partners for each destination market. - Monitor inbound shipment status and proactively flag delays against expected arrival dates. - Maintain accurate records of lead times by manufacturer and lane, accounting for the packaging supplier’s approximate 35-day production cycle plus sea freight per destination. Stock Control and Reporting - Maintain visibility of stock cover by SKU and market using Cin7 Core across the relevant territory subsidiaries. - Calculate and report stock cover in weeks against an agreed minimum threshold. - Raise any SKU falling below the agreed stock cover threshold as an immediate flag. Reporting Cadence - Provide a structured weekly update to the client covering: - POs placed and confirmed in the period, by manufacturer - POs pending action or awaiting supplier confirmation - Inbound shipment status and any delays - Stock cover flags for any SKU/market below threshold - Blockers requiring input from the client - During periods requiring closer visibility, updates may be requested on a shorter cycle. Qualifications - Prior experience in a supply chain, procurement, or logistics coordination role. - Experience placing and managing purchase orders directly with suppliers or manufacturers. - Experience working with international suppliers across multiple countries and time zones. - Experience coordinating container and sea freight shipments, including booking, tracking, and shipping documentation. - Hands-on experience with Cin7 or a comparable inventory/ERP system. - Hands-on experience with Xero or a comparable accounting platform. - Hands-on experience with ClickUp or a comparable project/task management tool. - Confident daily user of Google Workspace (Gmail, Drive, Docs, Sheets). - Excellent communication skills – clear, proactive, and confident. - Exceptional organisational skills and excellent attention to detail. - Self-directed and comfortable operating with minimal day-to-day supervision.