Senior Manager, Strategic Sourcing – IT
Location
United States
Posted
2 days ago
Salary
$97.5K - $190K / year
Seniority
Senior
Job Description
Senior Manager, Strategic Sourcing – IT
LogicSource
• Develop and execute sourcing strategies as a key part of our solution to deliver on client objectives for IT, and related categories including hardware, software, and services. • Provide insight and subject matter expertise to clients and internal departments spanning the entire client relationship lifecycle. • Analyze client spending and procurement processes to identify opportunities to optimize efficiency, process compliance, quality, and cost. • Manage and effectively deliver multiple projects on time and with the appropriate results. • Build, manage and execute large-scale and multi-client RF(x)s through our sourcing software. • Lead discovery sessions and review RF(x) documents and strategy directly with the client. • Create templates in Ariba. • Gather pertinent information and enter data. • Launch RF(x)s and monitor vendor progress. • Process large amounts of client data to compile market baskets and vendor panels for RF(x). • Summarize RF(x) results for presentation to SMEs or other internal stakeholders. • Source suppliers and foster strong supplier relationships. • Negotiate best pricing and service through the application of LogicSource’s sourcing methodology. • Counsel internal and client stakeholders on specifications improvement and value engineering to drive cost containment and savings. • Ensure strategies can be executed in compliance with appropriate policies and procedures. • Foster LogicSource’s vendor ecosystem by maintaining in-depth knowledge of and relationships with the national vendor marketplace. • Advise client teams on vendor performance, strategic alliances, and opportunities to leverage total spending under management. • Maintain a supplier management structure and process to vet, on board, monitor, and audit suppliers. • Support onsite teams in resolving vendor issues, as necessary. • Remain abreast of the latest industry innovations and continually feed information to those serving our clients. • Identify and share technical best practices across various client engagements. • Provide first-rate customer service to ensure a high level of customer satisfaction, internal and external. • Develop and deliver presentations to clients.
Job Requirements
- Bachelor’s degree required.
- Minimum of seven to ten years’ cross-functional experience in managing the procurement process, vendors and contracts at the Director or Manager Level.
- Demonstrated success in IT and Indirect Procurement or supply chain management roles, developing RF(x)s for indirect materials.
- Expertise in IT Hardware, Software, Telecom, and all related IT/Telecom Services.
- Additional Indirect Procurement categories experience such as Legal, Professional Services, is a plus.
- Demonstrated willingness and ability to learn.
- Prior experience interfacing with clients and/or stakeholders at all organizational levels, especially within a services industry (e.g., professional consulting, BPO, outsourcing).
- Strong organizational and project management skills to ensure on-time delivery.
- Experience with e-sourcing software is a plus, specifically, familiarity with SAP Ariba.
- Ability to operate independently in a dynamic environment.
- Strong communication skills with the proven ability to interact effectively with suppliers, and internal or client stakeholders at all organizational levels.
- Experience with inventory management, requisitioning, fulfillment, and distribution is a plus.
- Detail oriented with the keen ability deliver on client expectations, influencing others or escalating as needed to do so.
- Proven ability to build relationships and gain credibility in areas beyond defined scope of work.
- Demonstrated strong problem-solving skills.
- Analytically adept with strong Microsoft Excel skills.
- Ability and flexibility to travel to clients and suppliers.
Benefits
- A collaborative, supportive culture where your contributions are valued, and your work makes a meaningful impact.
- A workplace committed to professional growth with paths to development and advancement.
- Dedicated to creating an environment for employee success by providing support for long-term career growth.
- Committed to work-life balance by offering flexible PTO.
- A robust benefits package that includes extensive health, dental, and vision coverage for you and your family.
- Employer‑funded HRA, a 401(k) match, Healthcare and Dependent Care FSAs, short- and long-term disability coverage, AD&D, life insurance, fertility assistance, and more.
- Supplemental benefits such as unexpected large expenses related to Accidents, Hospitalization, or Critical Care. Along with support for Maternity/Paternity, FMLA, and Military leave.
- Offer behavioral health services within the medical support insurance plan and everyday support tools to help with mental health.
- A business-casual workplace offering a flexible, hybrid work environment with offices in Westport, CT, and Charleston, SC.
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• Support execution of sourcing strategies that deliver measurable results for our clients across the IT category (i.e., Hardware, Software, IT Services, Telecom, etc.). • Engage directly with client stakeholders to identify category-specific priorities and challenges, then develop sourcing strategies that effectively address those objectives. • Assume full ownership of the end-to-end RFP process, including data gathering, RFP development and execution, proposal evaluation, supplier negotiations, results of presentation, and support for client award decisions and supplier/client contracting. • Lead evaluations of supplier proposals by applying TCO modeling. • Develop and implement innovative cost-reduction strategies that extend beyond unit price negotiations, including value engineering and demand optimization initiatives. • Lead research and analytics efforts to validate savings projections and enable more precise supplier negotiations. • Provide first-rate customer service to ensure a high level of customer satisfaction, internal and external. • Perform necessary supplier research to stay informed in changing market trends and supplier capabilities. • Facilitate communication between client business units and suppliers to ensure effective category execution and delivery. • Build and manage best-in-class supplier ecosystems by category and region. • Review major contracts and act as a subject matter expert for complex negotiations. • Monitor and analyze spend, supplier performance, and savings targets at the category and sub-category levels. • Build and maintain strong relationships at all organizational levels, including C-suite partnerships.
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• lead the IT Service Delivery function within IT Operations • translate IT Operations strategy into tactical operational plans • direct and manage the Service Delivery team, including hiring, goal-setting, workload allocation, and performance management reviews (PMRs) • manage execution of the Transition to Service framework and operating model playbooks for all new and changed IT services • oversee service delivery activities for services within scope, including SLA/KPI monitoring, request intake and workflow execution • support Major Incident Management processes and coordinate stakeholder communications during service disruptions • monitor and manage vendor and MSP performance against contractual SLAs, SOW commitments, and delivery metrics • maintain service dashboards, KPI/SLA reporting, and stakeholder-facing service review materials
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