• Develop and communicate the vision, strategy, and roadmap for one or more products or product domains • Align product investments with organizational priorities, customer needs, and business objectives • Continuously evaluate market trends, competitive offerings, and emerging technologies to identify new opportunities • Partner with business stakeholders, customers, and subject matter experts to understand challenges and identify opportunities • Validate product ideas using research, analytics, customer feedback, and business data • Own the product roadmap and prioritize initiatives based on customer value, business impact, technical complexity, and strategic alignment • Collaborate with Product Owners to ensure development teams have a prioritized backlog with clear business context • Define and monitor product KPIs and success metrics • Communicate product vision, roadmap, priorities, and progress to leadership and business stakeholders

• Develop and execute sourcing strategies as a key part of our solution to deliver on client objectives for IT, and related categories including hardware, software, and services. • Provide insight and subject matter expertise to clients and internal departments spanning the entire client relationship lifecycle. • Analyze client spending and procurement processes to identify opportunities to optimize efficiency, process compliance, quality, and cost. • Manage and effectively deliver multiple projects on time and with the appropriate results. • Build, manage and execute large-scale and multi-client RF(x)s through our sourcing software. • Lead discovery sessions and review RF(x) documents and strategy directly with the client. • Create templates in Ariba. • Gather pertinent information and enter data. • Launch RF(x)s and monitor vendor progress. • Process large amounts of client data to compile market baskets and vendor panels for RF(x). • Summarize RF(x) results for presentation to SMEs or other internal stakeholders. • Source suppliers and foster strong supplier relationships. • Negotiate best pricing and service through the application of LogicSource’s sourcing methodology. • Counsel internal and client stakeholders on specifications improvement and value engineering to drive cost containment and savings. • Ensure strategies can be executed in compliance with appropriate policies and procedures. • Foster LogicSource’s vendor ecosystem by maintaining in-depth knowledge of and relationships with the national vendor marketplace. • Advise client teams on vendor performance, strategic alliances, and opportunities to leverage total spending under management. • Maintain a supplier management structure and process to vet, on board, monitor, and audit suppliers. • Support onsite teams in resolving vendor issues, as necessary. • Remain abreast of the latest industry innovations and continually feed information to those serving our clients. • Identify and share technical best practices across various client engagements. • Provide first-rate customer service to ensure a high level of customer satisfaction, internal and external. • Develop and deliver presentations to clients.

• Support execution of sourcing strategies that deliver measurable results for our clients across the IT category (i.e., Hardware, Software, IT Services, Telecom, etc.). • Engage directly with client stakeholders to identify category-specific priorities and challenges, then develop sourcing strategies that effectively address those objectives. • Assume full ownership of the end-to-end RFP process, including data gathering, RFP development and execution, proposal evaluation, supplier negotiations, results of presentation, and support for client award decisions and supplier/client contracting. • Lead evaluations of supplier proposals by applying TCO modeling. • Develop and implement innovative cost-reduction strategies that extend beyond unit price negotiations, including value engineering and demand optimization initiatives. • Lead research and analytics efforts to validate savings projections and enable more precise supplier negotiations. • Provide first-rate customer service to ensure a high level of customer satisfaction, internal and external. • Perform necessary supplier research to stay informed in changing market trends and supplier capabilities. • Facilitate communication between client business units and suppliers to ensure effective category execution and delivery. • Build and manage best-in-class supplier ecosystems by category and region. • Review major contracts and act as a subject matter expert for complex negotiations. • Monitor and analyze spend, supplier performance, and savings targets at the category and sub-category levels. • Build and maintain strong relationships at all organizational levels, including C-suite partnerships.

• Provide remote technical support to employees working from home • Troubleshoot and resolve hardware and software issues • Install and configure software and hardware • Maintain and update network and systems • Monitor system performance and ensure maximum uptime • Create and maintain technical documentation • Provide training and support to employees on various software and hardware • Work with external vendors and service providers to resolve technical issues • Stay up-to-date with the latest technology trends and advancements • Collaborate with other IT team members to identify and implement process improvements • Ensure compliance with company policies and procedures