• This position serves as the enterprise Velera relationship manager for Velera’s largest revenue generating and strategically important financial institutions. • Primarily through onsite visits, proactively meet and consult with credit union senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of Velera products/solutions, and demonstrate the value of the Velera partnership with assigned financial institutions. • Responsible for consistently delivering the Strategic Business Review to all assigned clients showing the value of Velera’s products and solutions which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and ecommerce industry expertise. • Align strategically the financial institution’s goals and objectives to Velera’s products and services to maximize Velera’s Value Proposition. • Strategic focus is key as well as identifying growth opportunities while utilizing a consultative sales approach that ensures credit union business objectives are met and performance metrics of payment portfolios are maximized. • Evaluate and understand market intelligence that may impact Velera’s product offering or sales approach and report significant industry changes to Velera management. • Prepare proposals, negotiate contractual relationships with financial institutions, and propose and negotiate new and renewal term agreements; prepare and deliver accurate and timely proposals, pricing comparisons, proformas and program analyses. • Maintain and grow revenue for their assigned book of business including generating lead opportunities for additional line of business sales. • Meet or exceed established revenue growth goals from the sale of new products and services and by enhancing overall portfolio performance. • Develop, solidify and maintain strong account relationships that result in excellent financial institutions satisfaction scores as reflected in periodic surveys; act as primary management point of contact for financial institutions for strategic initiatives and escalated issue resolution; support financial institution’s designated executive sponsor and advocate internally at Velera. • Assists or participates in various regional meetings that promote Velera’s products and services. • Prepare and deliver effective and influential presentations at Velera sponsored events, financial institution staff and Board of Directors meetings, advisory groups and other functions as may be required. • Maintain open lines of communication with VP of Account Management and SVP of Account Management and report any contract renewals that are in jeopardy with a plan of action of how to retain the business. • Timely escalation of potential relationship issues to appropriate internal Velera leaders to determine appropriate ownership and accountability for resolution. • Actively review client landscape and recommend, develop, and implement new and creative approaches to growing Velera business; proactively manage, prioritize and engage sales leads. • Maintain current knowledge of payment industry trends and innovation, and Velera products and solutions; maintain current knowledge of card, ecommerce, payments, and banking industry related to Visa, MasterCard, Fiserv, Velera, and competitors. • Collaborate with product team regarding new product development for financial institution and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients with new and existing products/solutions. • Must interact positively and professionally in all interactions with Velera staff, clients, and business constituents. • Continuously review landscape and recommend, develop, and implement new and creative approaches to growing Velera business. • In conjunction with assigned Service Executives, serve as liaison for product implementations, program start-ups, and other major projects as necessary; maintain close working relationship with internal departments to ensure smooth and open communications. • Responsible for maintaining and keeping current account plans for all assigned financial institutions in Salesforce, ensuring opportunities are updated and maintaining accurate records for assigned portfolio of financial institutions. • Ensure information is current and entered into Velera client database in a timely fashion. • Perform other duties as assigned.

Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. As a member of the team, you can expect to: - Make a difference through your work – You’ll be proud to tell your family and friends about what you do. - Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership. - Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins. The Role: The Strategic Account Executive drives  Crisis Prevention Institute’s (CPI’s) growth by spearheading strategic sales initiatives that expand its training programs and products in the education and healthcare markets.  This role is pivotal in winning new business and unlocking potential in underpenetrated accounts through executive-level partnerships, consultative selling, and solutions-oriented strategies.  Operating with a high degree of autonomy and discretion, the Strategic Account Executive is empowered to shape sales opportunities and deliver results that advance CPI’s organizational objectives. What You Get To Do Everyday: - Drive the entire sales process – from prospecting to contract execution – to achieve and exceed CPI’s sales and revenue targets. - Serve as the principal representative of CPI for actual or potential customers. - Strategically identify, engage, and convert new opportunities in the education or healthcare markets through targeted account-based approaches. - Deliver compelling, solution-oriented presentations that address customer needs and showcase CPI’s unique value proposition. - Forge and nurture executive-level relationships, aligning CPI’s training solutions with customer business challenges for maximum impact. - Build and manage a robust pipeline of qualified prospects, leveraging CRM and sales tools for accurate activity tracking and forecasting. - Partner with cross-functional teams, including marketing, product management, and customer care, to ensure seamless customer experiences and successful solution implementations. - Provide actionable insights to leadership on industry trends, competitive activity, and client feedback to support strategic planning. - Report on sales performance, customer engagements, and pipeline progress to leadership. - Represent CPI at trade shows, conferences, and other industry events to expand market presence and build valuable connections. - Stay ahead of industry trends, competitive offerings, and regulatory requirements to position CPI competitively. - Perform other position-related duties as assigned. You Need to Have: - Bachelor’s degree in business, marketing, or related field - Three or more years of successful sales experience - Proven track record of success in a ‘hunter’ sales role, with verifiable new business wins - Demonstrated expertise in contract negotiation - Proficiency with Microsoft Office suite and CRM platforms - Residency within, and ability to travel throughout, the assigned territory - Maintain a clean driving record - Meet all Vendor Credentialing requirements to ensure unrestricted access to CPI customer sites, including valid identification, background checks, drug screening, and required immunizations (such as COVID-19), as specified by each customer - Continuously uphold all credentialing standards throughout employment to support essential job functions - Expertise in managing complex sales cycles and influencing executive decision-makers - Strong business acumen with sound independent judgment in customer engagement - Advanced consultative selling skills to uncover needs and deliver tailored solutions - Exceptional attention to detail and accountability for results - Proven ability to multitask, prioritize, and organize in a dynamic work environment - Excellent communication, negotiation, and presentation skills - High resilience and the ability to handle frequent rejection with a positive attitude We'd Love to See: - Demonstrated success in B2B consultative or solutions-based sales environments What We Offer: - $60,000 annual base - On target earnings of $137,500 (base + uncapped commissions) - Comprehensive benefits package - 401k - PTO - Health & Wellness Days - Paid Volunteer Time Off - Continuing education and training - Remote or Milwaukee Headquarters - Paid Parental Leave Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Client Executive is accountable for the client NPS, P&L, growth, and delivery oversight of their assigned account(s). As the leader of their assigned account(s), the Client Executive is responsible for defining and executing growth strategy, revenue forecasting, achieving all financial targets, service excellence, and overall client satisfaction, with indirect team members overseeing the delivery of complex, multi-disciplinary solutions. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on multiple levels. - Build, manage, and measure a full cycle, virtual/geographically dispersed sales organization with annual revenues ~ $50M to $100M. - Promote an entrepreneurial environment focused on increasing market share and continued brand recognition. - Drive go-to-market sales approaches for various logistics-specific offerings. - Be a Logistics industry expert with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends). - Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage. - Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them. - Navigate large, complex, geographically dispersed organizations at C-level. - Create success with financial management capabilities, including strong forecasting ability and growth strategies. - Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close. - Create awareness and interest in NTT DATA, develop regional account planning efforts and strategic account plan. - Develop and use collaborative relationships to facilitate the creation of new, marketable solutions and offerings. Qualifications - Minimum of 10+ years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed sales organization with annual revenues in excess of $50M. - Minimum of 3 years in Logistics industry with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends). - Minimum of 10+ years of experience selling IT services to Transportation, Manufacturing or Logistics clients. - Minimum of 8 years of experience in Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage. Requirements - This position may also be eligible for incentive compensation based on individual and/or company performance. - Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $176,000 - $294,000. - This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. Benefits - Eligible for company benefits including medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.

ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. VALUES Care about transforming the Banking landscape. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. We are seeking an ambitious, curious, and hungry professional who is comfortable working in a changing environment and is motivated to make things happen! As the Sales Representative, you will be primarily responsible for the achievement of sales targets in the territory assigned, and the implementation of the sales strategies as set out by the management. You also will drive the sales cycle from initial contact to the signing of the deal, and then maintain a good client relationship, as well as take part in market analysis and relationship building with senior management and key opinion leaders in the banking and financial services sectors. OPPORTUNITES - You will achieve New Logo sales targets established by the Sales Director of the region, preparing and executing a territory sales plan in accordance with Temenos strategy - You will start and manage the full new logo sales cycle, coordinating pre-sales and other specialist resources as needed. Work with the lead pre-sales resource to ensure professional engagement with the prospect to fully understand their requirements, deliver quality proposals that emphasize Temenos strengths - You will negotiate or assist in the negotiations (depending on the deal size), on terms and conditions of the sales and service agreements - You will assist in market research and build perspective client profiles with respect to their current systems, potential future software investments and strategies, and key decision makers. - You will establish and nurture relationships with C-levels clients, business partners and industry affiliates to identify growth opportunities. - You will work with the team on sales pricing and contractual framework - You will gain a deep understanding of each client's business, operations, and industry trends. Recognizes the client's strategic business and technology objectives. Proactively communicates the benefits of Temenos services and solutions to clients - You will collaborate with customer stakeholders to understand their strategy, challenges, and opportunities, and effectively communicates how Temenos can assist them in achieving their transformation goals. Develops a solution framework with services that address their specific needs. - You will build and manage a strong sales pipeline, accurately tracking quarterly forecasts and revenue SKILLS - You should have proven track record of new sales and achievement of sales targets in the banking and financial sectors, and substantial relevant experience within the same domain. Able to deal with people at all levels within an organization and show and demonstrate negotiating skills with key decision-makers. - You should have a good understanding of banking operations and relevant processes (front, middle, back office), a thorough understanding of IT processes and implementations. - You should have preferably a university education in relevant business disciplines, preferably with a post-graduate degree. - You should have effective communication, presentation, and interpersonal skills. International exposure and ability to be deployed across the territory. - You should be able to deal with people at all levels within an organization and show and demonstrate negotiating skills with key decision-makers. SOME OF OUR BENEFITS include: - Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month - Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership - Family care: 4 weeks of paid family care leave - Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge - Study leaves: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy