• Serve as the primary point of contact for patients and guide them through the appropriate next steps in their care. • Schedule appointments and respond to patient and administrative inquiries. • Coordinate patient care and follow-up activities. • Process prescription refill requests. • Provide front desk and administrative support. • Monitor, upload, and document laboratory results in Healthie EMR. • Assist patients with laboratory-related questions and basic troubleshooting. • Perform laboratory insurance eligibility verification when needed. • After completing patient-facing responsibilities, assist with marketing initiatives and business operations when your primary responsibilities have been completed. • Provide general administrative support. • Support other operational tasks assigned by the practice. • Assist with social media content and management as needed.

• Schedule and confirm patient appointments. • Verify insurance eligibility and benefits. • Maintain and update patient records in EMR/EHR systems. • Coordinate referrals, authorizations, and follow-up appointments. • Prepare and manage medical documentation. • Respond to patient inquiries via phone, email, or messaging platforms. • Assist with medical billing and claims processing. • Maintain compliance with HIPAA and patient privacy regulations. • Communicate with healthcare providers, insurance companies, and patients. • Support general administrative and office operations.

Role Description We are hiring a highly experienced Executive Assistant based in Manila to support the CEO of RZR on a night shift schedule, covering US (PST) business hours as part of a 24/7 EA coverage model. You will partner closely with the day shift Executive Assistant and report to the EA Lead to ensure seamless handoffs and continuity across time zones. This is a true business partner role, not just admin support. It requires strong judgment, operational excellence, and the ability to anticipate needs and move fast in a global, high-stakes environment. The right person for this role is someone who takes ownership naturally, communicates with precision, and operates with a level of discretion and professionalism that reflects directly on the CEO. Key Responsibilities - Executive Support - Manage and optimize the CEO's calendar across US, APAC, and EMEA time zones, resolving conflicts proactively. - Handle high-volume inbox management, including drafting and responding on behalf of the CEO. - Prepare meeting briefs, agendas, and follow-ups with clear action tracking. - Coordinate internal and external stakeholders with speed and accuracy. - Operations & Coordination - Plan and manage travel, logistics, and scheduling across regions. - Maintain organized documentation, trackers, and priority lists. - Ensure seamless daily handoffs between night and day shift EAs. - Anticipate needs and surface risks or conflicts ahead of time. - Communication - Draft clear, concise, and professional communications on behalf of the CEO. - Act as a gatekeeper while maintaining strong stakeholder relationships. Qualifications - 10+ years of EA experience supporting C-level executives. - Strong communication and stakeholder management skills. - Highly organized, proactive, and detail-oriented. - Comfortable with AI and productivity tools (e.g., ChatGPT, Claude, JIRA, Confluence). - Experience in fast-paced global companies. - High level of discretion, ownership, and flexibility across time zones. - Comfortable working a night shift schedule aligned to US (PST) business hours. Work Setup This is a fully remote, night shift role open to candidates based in Manila, Philippines or Bangalore, India, aligned to US (PST) business hours to support the CEO during US daytime operations. Benefits - Direct partnership with the CEO — this is a high-trust, high-visibility role. You are not supporting a department; you are an extension of the CEO's office, with real influence on how the executive function operates. - Be part of a best-in-class EA team — you will work alongside a dedicated EA Lead and a complementary day shift partner, operating as part of a structured 24/7 coverage model with clear handoffs and strong team support. - Exposure to a truly global operation — RZR spans the US, EMEA, and APAC. You will have visibility into how a fast-scaling AI-native company operates at the executive level across multiple geographies. - High-ownership environment — RZR moves fast and values people who take initiative. If you want a role where your judgment matters and your contributions are visible, this is it. - Competitive compensation benchmarked to the Philippines market with a clear path to grow within the EA and operations function. RZR Behaviors - Extreme Ownership - Move Fast - Drive for Excellence - Proactive Communication - Courage - Curiosity - Deliver Results - Manage Ambiguity

Title: Medical Secretary III (Hybrid) - Endocrinology Hybrid locations Washington University Medical Campus time type Full time job requisition id JR94443 Location SAINT LOUIS, MO 63110 Scheduled Hours 40 Position Summary The Division of Endocrinology, Metabolism & Lipid Research has nine clinic sites across the St. Louis metro area with more than 30 clinical faculty and advanced practice providers. We care for patients with a broad range of endocrine conditions and metabolic weight management needs. This position supports providers by ensuring timely, coordinated care. They work both in clinic and remotely, with responsibilities including triaging patient calls and messages, coordinating prior authorizations, providing patient education, and supporting care transitions. This position offers a hybrid schedule after six months, with two days remote and three days in-clinic, Monday – Friday, 8:00 a.m. – 4:30 p.m. Job Description Primary Duties & Responsibilities: - Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per WashU guidelines. - Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports. - Schedules appointments and procedures for patients. - Prepares patient charts, including delivering workups. - Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies. - Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries. - Assists administrative/clinical staff during peak times, vacations/illnesses. - Assists with retrieval and delivery of reports, films, etc. - Performs other duties as assigned. Working Conditions: - Normal office environment. - Patient care setting. Physical Effort: - Typically sitting at desk or table. Equipment: - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Medical Office Setting (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Preferred Requirements: - We are seeking a Medical Secretary with outpatient experience in endocrinology, diabetes education, or chronic disease management who demonstrates clinical experience, organizational skills, and teamwork. Preferred Qualifications Education: Associate degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently Grade G07-H Salary Range $19.29 - $29.91 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.