This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves owning the entire machine learning lifecycle—from data ingestion and model training to deployment, monitoring, optimization, and retraining in production. This role bridges research and product by operationalizing AI models, ensuring they scale reliably, and building the infrastructure that enables innovation in clinical data processing. - Own the full ML lifecycle, including data ingestion, model training, validation, deployment, monitoring, retraining, and retirement. - Transition AI/ML models from prototypes into scalable, production-ready systems. - Build, deploy, and maintain CI/CD pipelines for ML models, ensuring reproducibility, scalability, and reliability. - Design and implement cloud-based infrastructure (AWS, Azure, or equivalent) for training, inference, and monitoring of AI models. - Automate repetitive ML lifecycle tasks to improve efficiency, consistency, and reliability in retraining and deployment workflows. - Integrate large language models (LLMs), generative AI, and NLP solutions into IMO Health’s Clinical AI products, focusing on unstructured clinical data. - Develop scalable inference pipelines and APIs to deliver AI capabilities to customer-facing solutions. - Apply containerization (Docker, Kubernetes) and Infrastructure-as-Code to manage production environments. - Implement monitoring, alerting, and performance dashboards to ensure model quality, detect drift, and maintain operational SLAs. - Optimize deployed models for latency, throughput, reliability, and cost efficiency. - Participate in system design and architecture discussions, providing expertise in MLOps and AI deployment best practices. - Collaborate in an Agile environment with cross-functional teams, aligning technical solutions with product and business goals. Qualifications - 5+ years of professional experience in software engineering, AI/ML engineering, or related roles. - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience). - Strong coding skills in Python or Java, with experience in software engineering best practices. - Hands-on experience deploying, maintaining, and scaling ML models in production environments. - Proficiency with cloud platforms (AWS or Azure), containerization, and Infrastructure-as-Code. - Experience with MLOps tools and workflows (e.g., MLflow, SageMaker, Kubeflow). - Familiarity with CI/CD pipelines, automation, monitoring, and observability for ML systems. - Working knowledge of NLP concepts (tokenization, embeddings, classification, sequence modeling); healthcare domain exposure is a plus. - Experience fine-tuning and deploying LLMs and generative AI solutions. - Strong problem-solving skills with the ability to design scalable, reliable, and maintainable ML systems. - Excellent communication and collaboration skills in cross-functional, distributed teams. - Self-starter with the ability to work independently and contribute from day one. Requirements - Experience with clinical or healthcare AI applications. - Familiarity with Hugging Face, PyTorch, TensorFlow, or other modern ML frameworks. - Prior exposure to agentic AI and generative AI applications. - AWS Associate-level certification (Machine Learning Engineer or Solutions Architect). Benefits Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process. IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health’s Careers Page .

• Lead and partner with fellow leadership members and teams on technical evaluation and adoption of cutting-edge agentic AI platforms, including Anthropic (Claude), LangChain/LangGraph, AWS Bedrock, and other emerging agent frameworks. • Architect, prototype, and productionize multi-agent AI systems for Agentic SOC use cases, including detection, triage, investigation, and response workflows. • Own the design of core agent architecture components, including planning, execution, tool orchestration, memory, context engineering, and long-running agent workflows. • Lead AI agent evaluation systems, including offline and online evaluation pipelines, golden datasets, synthetic data generation, human- and LLM-based judging, and continuous quality monitoring. • Drive LLM fine-tuning and alignment efforts to improve domain-specific reasoning, accuracy, and reliability for security and observability use cases. • Design scalable LLMOps and AI agent infrastructure, including inference routing, latency optimization, cost control, and production observability for agent systems. • Partner with product, security, and data platform leadership and teams to deliver end-to-end AI agent capabilities from prototype to customer-facing production systems. • Lead and partner on technical direction and mentorship for AI engineers working on agentic AI and LLM systems. • Define and implement best practices for AI safety, reliability, evaluation, and monitoring in production agentic systems. • Operate as a senior technical owner in ambiguous problem spaces—setting technical direction, breaking down complex problems, and driving delivery across teams.

• Architect MCP-first platforms • Build federated context systems • Lead agent-to-tool communication design • Enable conversational agent ecosystems • Drive technical leadership • Operate at scale

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com Job Overview Impact Advisors is seeking an experienced and results-oriented AR Manager to lead accounts receivable operations across our healthcare client engagements. In this role, you will oversee revenue cycle performance, drive operational excellence, and manage high-performing teams focused on billing, follow-up, and collections. As an AR Manager, you will serve as both an operational leader and trusted advisor to clients. You will be responsible for inspiring and developing teams, proactively identifying performance gaps, and implementing practical, sustainable solutions. This role requires a hands-on leader who is willing to roll up their sleeves when needed while also maintaining executive-level visibility and strategic oversight. You will partner directly with client leadership to improve cash flow, reduce denials, and strengthen overall revenue cycle. Success in this role requires the ability to quickly gain client confidence, secure buy-in for change initiatives, and identify opportunities to expand Impact Advisors’ footprint through strong delivery and relationship management. This is an opportunity to join a growth-oriented, private equity-backed firm where you can influence client outcomes, lead operational transformation, and make a meaningful impact on healthcare financial performance. Responsibilities • Lead day-to-day AR operations, including billing, follow-up, denial management, and collections for assigned healthcare clients. • Inspire, mentor, and develop AR teams, fostering a culture of accountability, engagement, and high performance. Mange underperformance through correct action plan. • Establish productivity and quality standards; monitor key performance indicators such as days in AR, aging, denial rates, and cash collections. • Proactively identify operational issues, root causes of underperformance, and implement timely corrective action plans. • Contribute to development and maintenance of SOPs and job aids, in correlation with internal teams and client teams. Ensure adoption and adherence for AR rep team of SOPs and job aids. • Apply a hands on approach as needed to support complex accounts, escalations, and high-priority client initiatives. • Prepare and deliver executive-level weekly and monthly performance reports highlighting trends, risks, and improvement opportunities. • Analyze payer behavior and claims data to identify systemic denial patterns and drive resolution strategies. • Coordinate resolution of claim edits, claim definition files, billing rules, and system-related issues. • Oversee account assignments to ensure timely processing, triage, and resolution of outstanding balances. • Build strong, trusted relationships with client stakeholders, gaining confidence and buy-in for operational improvements. • Partner with client and internal leadership to drive continuous process improvement and identify opportunities to expand services and deepen engagement. • Facilitate communication with payers to address escalated claims and systemic reimbursement issues. Qualifications Education and Experience • Associate’s degree in Business, Healthcare Administration, or related field required; Bachelor’s degree preferred. • 3+ years of healthcare revenue cycle experience (billing and collections required). • Minimum 1 year of leadership or supervisory experience required; 3+ years of revenue cycle management experience preferred. • Experience within large, complex healthcare systems (academic medical center experience preferred). • Epic experience required; Epic certification(s) required or ability to obtain. • Authorized to work in the United States. Skills and Competencies • Strong understanding of accounts receivable management, denial prevention, payer trends, and revenue cycle KPIs. • Proven ability to motivate and inspire teams while maintaining high standards of accountability. • Strong problem-solving skills with the ability to quickly diagnose issues and implement effective solutions. • Client-facing presence with demonstrated ability to build trust, influence stakeholders, and drive adoption of change. • Entrepreneurial mindset with the ability to identify growth opportunities within existing engagements. • Strong analytical skills with proficiency in Microsoft Excel and PowerPoint. • Excellent written and verbal communication skills with the ability to present to executive stakeholders. Additional Information - Travel: 40-60% nationwide travel At Impact Advisors, we are committed to transparency and equity in our compensation practices. The compensation for this role includes an annual salary range of $125,000 to $200,000 For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs. For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs. Our People and Culture At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered. Join Impact Advisors and make a real difference in healthcare.