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Nagarro logo
Nagarro

Nagarro (Frankfurt: NA9) is a leader in digital product engineering and drives technology-led business breakthroughs.

Staff Engineer – Salesforce Service Cloud Consultant

Full-stack EngineerSoftware EngineerOtherRemoteLeadTeam 10,001+Since 1996H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

122 days ago

Salary

0

Seniority

Lead

5 yrs expEnglish

Job Description

Staff Engineer – Salesforce Service Cloud Consultant

Nagarro

• Serve as an SME for Salesforce Service Cloud • Facilitate business process reviews to identify client requirements and processes • Configure Salesforce Service Cloud and Force.com solutions • Manage all aspects of projects and client communications • Mentor team members in customer service processes and Salesforce.com Service Cloud technology

Job Requirements

  • 5 to 8 years of experience in Salesforce Sales Cloud
  • Salesforce Service Cloud certified
  • Knowledge of JIRA tool
  • Strong data management skills
  • Advanced knowledge of Excel and Data Loader

Benefits

  • Remote work options

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