Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
User Experience Design Manager
Location
Florida
Posted
2 days ago
Salary
$130K - $254K / year
Seniority
Senior
Job Description
User Experience Design Manager
Mastercard
• travel with a team of engineers and creatives to deliver innovation events at client sites across the US, and occasionally internationally • work to understand the client and their customer, the problem to be solved, and decide on the best design approach • responsible for creating sketches, flows, wireframes, visuals, and/or hi-fidelity prototypes as needed to collaboratively design with the client and the Digital Labs team • explore how AI-generated content, assets, and prototyping tools can enhance the speed and quality of deliverables • support longer-term engagements such as UX expert reviews including detailed diagnostics and overall heuristic assessments, detailed design iterations and prototyping for concept and user experience testing, as well as pilot build-outs • contribute to the team's ongoing adoption of AI by identifying new tools, sharing best practices, and helping establish workflows that responsibly integrate AI into our design process
Job Requirements
- Experience in a UX Designer role, preferably with mobile applications.
- Experience presenting designs and explaining design decisions to stakeholders and clients.
- Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints.
- Ability to work quickly and independently, and to accept feedback, direction, and shifting priorities graciously.
- Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques. (Experience facilitating design exercises a plus.)
- Experience creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes.
- Experience with common UX design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, etc.
- Familiarity with AI-powered design and productivity tools such as ChatGPT, Copilot, Claude, or similar platforms for content generation, image creation, and workflow automation.
- Curiosity and willingness to experiment with new AI tools and integrate them into everyday design practice.
- Strong visual design skills and a passion for creating compelling, intuitive, and beautiful interfaces.
- Experience with print design, illustration, and/or visual identity a strong plus.
- Experience in both start-up and corporate environments a plus.
- Experience designing chat, voice, and/or retail interactions a plus.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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