SpruceID logo
SpruceID

Reimagining Trusted Interactions

Technical Program Manager – TPM

Location

United States

Posted

4 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishAWSCloudGoogle Cloud Platform

Job Description

Technical Program Manager – TPM

SpruceID

• Serve as the primary point of contact for assigned customer programs • Build deep, trusted relationships with technical and executive stakeholders (CTOs, CIOs, product leaders, procurement teams) • Understand customer objectives and uncover the “problem behind the problem” • Maintain clarity between what is requested vs. what is contractually agreed vs. what is technically feasible • Operate confidently in public sector and enterprise contracting environments • Translate customer and policy requirements into executable technical delivery plans • Partner closely with engineering and product teams to define epics, milestones, and delivery roadmaps • Participate actively in technical conversations (cloud architecture, APIs, containers, identity systems, digital signatures, etc.) • Independently field technical questions (e.g., AWS vs GCP tradeoffs, deployment models, integration patterns) • Read, interpret, and execute against customer contracts and SOWs • Identify obligations, constraints, and deliverables within agreements • Ensure delivery aligns with contractual commitments and scope boundaries • Support translation of contract requirements into technical execution plans • Manage multiple concurrent engagements across private and public sector customers • Prioritize effectively across competing demands and delivery timelines • Determine when to escalate, when to unblock independently, and when to engage engineering resources • Protect engineering time by filtering, structuring, and reducing unnecessary meeting load • Lead recurring customer meetings, technical working sessions, and executive updates • Run structured governance cadences across internal and external stakeholders • Deliver clear communication in high-stakes environments • Maintain strong alignment across engineering, product, and customer leadership teams • Identify delivery risks early and proactively mitigate across teams • Manage dependencies across engineering, product, and customer stakeholders • Ensure alignment on scope, timelines, and technical feasibility • Surface gaps between customer expectations and delivery reality

Job Requirements

  • 3–7+ years in Technical Program Management, implementation delivery, or systems-focused customer success roles
  • Strong technical fluency (APIs, cloud infrastructure, system architecture, identity concepts preferred)
  • Proven ability to operate in complex, ambiguous, multi-stakeholder environments
  • Strong understanding of how software systems are built and delivered
  • Ability to independently interpret contracts, SOWs, or technical requirements
  • Excellent executive communication and relationship-building skills
  • Ability to protect engineering time while maintaining customer satisfaction

Benefits

  • Must be eligible and able to pass a government background check

Related Categories

Related Job Pages

More Technical Product Manager Jobs

Full TimeRemoteTeam 10,001+

• Demonstrate superior product and industry knowledge • Interacts with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback • Works with cross-functional teams to deliver features and major, complex products • Proven business transformation experience, translating business objectives into effective technical solutions • Configuration expertise in Oracle SCM/WMS, managing configurations for Oracle E-Business Suite SCM WMS modules • Collaborates with UX, Architecture, and engineering teams on multiple issues • Owns the release and sprint backlogs for MVPs and quarterly releases • Engages frequently with the development team to provide clarification and story acceptance • Translates unstructured work requests into actionable user stories

United States
$131K - $174K / year
Postmedia Network Inc. logo

DMS Product Portfolio Manager

Postmedia Network Inc.

Postmedia is a Canadian news media company representing more than 110 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want it. This exceptional content, reach and scope offers advertisers and marketers compelling solutions to effectively reach target audiences. We are always on the lookout for talented individuals to join our team.

Full TimeRemoteTeam 1,001-5,000

Role Description This role is responsible for the strategic leadership, optimization, and growth of our Digital Marketing Solutions portfolio. This role drives the evolution of DMS from a vendor-managed offering into a scalable, revenue-generating solutions portfolio that complements core media products and strengthens our value proposition for advertisers. This role partners closely with Sales, Marketing, Finance, and Operations to ensure DMS products are commercially sound, well-positioned in market, and effectively enabled across the organization. What You’ll Do - Portfolio Strategy & Growth - Own the strategic direction and roadmap for the DMS product portfolio, aligned to company revenue goals and advertiser needs. - Evaluate portfolio performance and market trends to identify opportunities for growth, optimization, or rationalization. - Identify gaps in the portfolio and source new strategic partners or solutions that enhance our marketing solutions offering. - Revenue & Performance - Drive revenue growth and product adoption across the DMS portfolio. - Establish and monitor margin targets by product category and vendor relationship. - Develop packaging and bundling strategies that increase client value and support multi-product adoption. - Vendor & Partner Leadership - Manage key vendor relationships and commercial agreements to ensure strong performance and alignment. - Establish clear expectations, performance standards, and regular business reviews with partners. - Make recommendations on vendor renewals, renegotiations, or exits based on performance and strategic fit. - Sales Enablement & Go-to-Market - Partner with Sales leadership to integrate DMS solutions into client conversations in a clear, consultative way. - Oversee development of sales enablement tools, training, and solution positioning. - Ensure sellers understand DMS value, use cases, and how solutions complement core media offerings. - Cross-Functional Collaboration - Work closely with key stakeholders on go-to-market strategies and product launches. - Collaborate with Operations to ensure smooth onboarding, fulfillment, and delivery of DMS solutions. - Align with Finance on forecasting, performance tracking, and reporting. Qualifications - 7+ years of experience in digital marketing, product management, sales, or solutions leadership. - Experience managing product portfolios, partnerships, or vendor ecosystems. - Proven ability to drive revenue growth and product adoption, with a track record of translating strategy into execution that increases market penetration, accelerates sales performance, and delivers measurable business impact. - A strategic and forward-thinking leader who can see beyond today’s state and build a clear path toward scalable growth across the DMS product portfolio. - A product-minded operator with a commercial lens. - A strong cross-functional leader who can align Sales, Marketing, and Product around a unified go-to-market strategy and ensure consistent execution. - Data-driven and outcome-oriented, with the ability to define, track, and optimize KPIs that directly tie to adoption, performance, and revenue growth. - An owner of clarity and focus, capable of rationalizing product offerings, prioritizing what matters most, and eliminating noise to drive meaningful impact. - A champion of innovation and experimentation, fostering a culture where testing, learning, and iterating are part of how the team operates, not the exception. - Customer-obsessed, with a deep understanding that strong products are built around real customer needs, market demand, and usability in the field. - Sales-minded and field-connected, able to step into the shoes of a seller, understand client conversations, and ensure the team is equipped with clear, compelling positioning. Compensation - Base Salary: $60,820.32 - $76,025.40 + variable. Company Description Postmedia is a Canadian news media company representing more than 110 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want it.

Canada
C$60.8K - C$76.0K / year
Tailored Brands logo

Senior Product Manager

Tailored Brands

Tailored Brands is a men’s apparel retailer whose high-profile brands sell clothing online and at stores across North America and the United Kingdom. Known fo

Role Description We currently have an exciting opportunity for a Sr. Product Manager to join our Digital team. We're looking for a Senior Product Manager who combines strategic thinking, customer empathy, analytical rigor, and strong execution to deliver measurable customer and business outcomes across our e-commerce domains. You'll own a product domain from opportunity identification through measurable impact, partnering closely with Engineering and Design to solve meaningful customer problems while balancing business objectives, technical considerations, and customer value. What You’ll Do | Key Accountabilities - Own the strategy, roadmap, execution, and measurable outcomes for a product domain. - Use customer research, analytics, experimentation, and business insight to identify and prioritize the highest-impact opportunities. - Lead cross-functional discovery with Engineering and Design to define customer problems before developing solutions. - Make thoughtful product decisions by balancing customer value, business impact, technical complexity, and delivery risk. - Partner with Engineering throughout delivery, supporting release planning, experimentation, and post-launch measurement. - Build alignment across stakeholders through clear communication, evidence-based recommendations, and influence without direct authority. - Continuously improve products through measurement, iteration, and learning. - Leverage AI throughout the product lifecycle to improve research, planning, analysis, and execution while maintaining full accountability for every product decision. Qualifications - 8+ years of product management experience delivering customer-facing digital products. - Bachelor’s degree in business, marketing or another related field preferred. - Demonstrated success leading products from discovery through measurable customer and business outcomes. - Strong experience defining product strategy, prioritization, experimentation, and roadmaps. - Excellent analytical, communication, and stakeholder management skills. - Ability to navigate ambiguity, make sound product decisions, and influence cross-functional teams. - Experience partnering closely with Engineering, Design, and business stakeholders throughout the product lifecycle. - High degree of ownership, accountability, and bias toward action. Preferred Qualifications - Experience managing customer-facing e-commerce or omnichannel digital products. - Experience with experimentation platforms and modern product analytics tools such as Heap, Google Analytics, Adobe Analytics, Amplitude, Mixpanel, or similar. - Demonstrated curiosity for emerging AI technologies with hands-on experience using AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot, or similar) to prototype ideas, automate workflows, and build lightweight solutions. - Experience integrating modern SaaS commerce technologies, including search, personalization, content management, payments, customer engagement, or related platforms. Requirements - Ability to sit and work at a computer keyboard for extended periods of time. - Ability to stoop, kneel, bend at the waist, and reach daily. - Able to lift and move up to 25 pounds occasionally. - Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. - Hours regularly 40 hours per week, as work dictates, in a remote work location. Benefits - This role is eligible for healthcare including medical, dental and vision. - Retirement savings (401k with a company match). - Income protection programs such as life, accident and disability insurance. - Paid time off for sick leave, vacation, bereavement, jury duty, and holidays. - Wellbeing program. - Commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. Work-Life Balance - Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development. - Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend. - Holiday Early Departure | close out early the business day before a company observed holiday. Compensation The starting salary for this position is $106,800 - $160,000. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $180,000. Other compensation may include a 10% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

United States
$106.8K - $160K / year
MetLife logo

Product Management Associate - DST

MetLife

MetLife is a leading insurance and financial services company based in New York, New York. The company and its affiliates specialize in employee benefits and li

Full TimeRemoteTeam 43,000Since 1868

Description and Requirements The Opportunity The Product Management Associate - Disability & Absence is responsible for identifying, prioritizing, and driving technology and operational improvements that support MetLife's Disability and Absence businesses. Serving as a strategic partner to the Product Manager, this role combines product thinking with operational analysis, leveraging data, technology, and stakeholder insights to define solutions that improve efficiency, enhance customer outcomes, and support business objectives. Guided by our purpose- always with you building a more confident future -this is an exciting opportunity to shape how operations and technology evolve within a critical area of the business. As the Product Manager's right hand, this individual will help drive product strategy, roadmap planning, prioritization, and execution readiness while partnering closely with Operations, Product Owners, and Technology teams. The ideal candidate is a forward-thinking problem solver who can balance long-term strategy with practical execution, adapt quickly to changing priorities, and influence teams in a fast-paced Agile environment. Key Responsibilities - Partner closely with the Product Manager to support product strategy, roadmap development, prioritization, and delivery planning for Disability and Absence operational capabilities. - Analyze operational processes, data, and business challenges to identify inefficiencies, opportunities, and technology-enabled solutions that improve performance and customer outcomes. - Translate business opportunities into clear product requirements, features, and user stories, partnering closely with engineering teams to design and deliver effective solutions. - Collaborate with Operations, Product Owners, and Technology teams to align priorities, manage stakeholder expectations, and support successful delivery and adoption of solutions. - Support the Product Manager in developing business cases, benefit realization plans, executive communications, and strategic recommendations. - Explore and evaluate emerging technologies, including AI, automation, and data-driven capabilities, to identify opportunities to solve business problems and improve operational effectiveness. Required Qualifications - Experience in Product Management, Business Analysis, Operations Support, or a related discipline with a proven ability to analyze business processes and translate opportunities into product solutions. - Strong knowledge of Disability and Absence products and operations, including the ability to identify operational challenges, evaluate data and business processes, and develop strategic recommendations. - Experience working within Agile environments, including feature definition, requirements gathering, backlog prioritization, and collaboration with Product Owners and technology teams. - Strong analytical, problem-solving, and data analysis skills, including advanced Microsoft Excel capabilities and the ability to use data to support decision-making, prioritization, and business case development. - Excellent communication, presentation, and stakeholder management skills, with the ability to influence partners across Operations, Product, and Technology and effectively communicate initiatives from concept through delivery. - Curiosity and willingness to learn new technologies, business processes, and AI capabilities in a rapidly evolving environment. Preferred Qualifications - Bachelor's Degree and 5 + years of experience supporting the development and delivery of technology products, applications, or operational transformation initiatives. - Experience partnering with Product Managers to support roadmap development, strategic planning, prioritization, and delivery of business-focused solutions. - Experience with process mapping, requirements documentation, user story development, and benefit realization planning. - Knowledge of technologies such as APIs, automation platforms, data solutions, reporting tools such as Power BI, and familiarity with AI concepts and practical business applications. - Demonstrated ability to guide Product Owners, promote product management best practices, balance strategic planning with successful execution, and experience working within SAFe or similar Agile frameworks. The expected salary range for this position is 80,000-134,700. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. 80,000-134,700

United States
$80K - $134.7K / year