• Lead the implementation and adoption of enterprise-aligned I4.0 digital solutions across select sites or enterprise-wide deployments • Gather business and technical requirements across Business Units to inform solution design • Partner with Enterprise Services to support the build and configuration of digital solutions • Conduct User Acceptance Testing (UAT), ensuring system functionality meets defined requirements • Coordinate pilot activities and manage structured rollout plans for broader deployment • Plan and execute site engagement strategies, including leading onsite or virtual training sessions for users and champions • Partner with the OpEx Program Manager on change management activities, including communication, stakeholder alignment, and readiness assessments • Support the scaling of solutions to additional sites or Business Units as capabilities mature • Track solution adoption, assess user satisfaction, and gather feedback to inform continuous improvement • Develop and support executive communications, including updates, briefings, and deployment status reports • Manage capacity and prioritization of deployment activities, recognizing variability based on the number of participating sites and scope of deployment

• Lead North American Supply Planning operations across the United States, Mexico, and Canada. • Ensure timely, accurate, and strategically aligned purchase order placement, minimizing excess while maintaining high service levels. • Oversee supplier scorecard and hold suppliers accountable to operational, on‑time delivery, fill‑rate, and quality expectations. • Collaborate cross-functionally with Category Management, Regional Demand Planning, IT, Distribution, Sales, Finance, and Supplier Partners. • Develop strategies to reduce excess inventory and improve asset utilization. • Drive continuous process improvement initiatives to improve supply planning outcomes and operational efficiency. • Influence the inventory systems roadmap, partnering with IT, Operations, and Suppliers to implement tools and processes that improve planning accuracy and scalability.

• Initiate and advance licensing in at least 3 additional US states to drive measurable TAM expansion. • Complete a full diagnostic within 90 days and launch an improvement plan that delivers measurable positive movement. • Conduct root cause analysis on cancellation rates and implement at least two key retention levers. • Assess the existing US model and deliver an optimization plan with evidenced implementation progress. • Deliver a go/no-go recommendation for our B2B entry and, if approved, build the first-entry framework. • Establish a structured cadence for competitive and customer insights, reporting directly to the Country Lead and HQ.

• Drive the development and go-to-market execution of our strategic partnerships. • Strengthen and expand Sparrow’s relationships with key brokers, consultants, and channel partners. • Identify new opportunities and nurture long-term partnerships. • Spearhead market expansion to solidify Sparrow’s position as the top leave management solution for caring companies nationwide.