• Lead North American Supply Planning operations across the United States, Mexico, and Canada. • Ensure timely, accurate, and strategically aligned purchase order placement, minimizing excess while maintaining high service levels. • Oversee supplier scorecard and hold suppliers accountable to operational, on‑time delivery, fill‑rate, and quality expectations. • Collaborate cross-functionally with Category Management, Regional Demand Planning, IT, Distribution, Sales, Finance, and Supplier Partners. • Develop strategies to reduce excess inventory and improve asset utilization. • Drive continuous process improvement initiatives to improve supply planning outcomes and operational efficiency. • Influence the inventory systems roadmap, partnering with IT, Operations, and Suppliers to implement tools and processes that improve planning accuracy and scalability.

• Initiate and advance licensing in at least 3 additional US states to drive measurable TAM expansion. • Complete a full diagnostic within 90 days and launch an improvement plan that delivers measurable positive movement. • Conduct root cause analysis on cancellation rates and implement at least two key retention levers. • Assess the existing US model and deliver an optimization plan with evidenced implementation progress. • Deliver a go/no-go recommendation for our B2B entry and, if approved, build the first-entry framework. • Establish a structured cadence for competitive and customer insights, reporting directly to the Country Lead and HQ.

• Drive the development and go-to-market execution of our strategic partnerships. • Strengthen and expand Sparrow’s relationships with key brokers, consultants, and channel partners. • Identify new opportunities and nurture long-term partnerships. • Spearhead market expansion to solidify Sparrow’s position as the top leave management solution for caring companies nationwide.

• Develops organizational strategies for enterprise-wide hospitals and professional revenue integrity, including long-range plans and annual goals. • Leads policy development for charging, charge capture, validation, charge reconciliation, CDM Governance and documentation integrity. • Oversees integration of revenue integrity operations across clinical departments, SOM leadership, Patient Financial Services, Office of Compliance & Privacy, HIM, and Coding. • Serves as a thought leader and change agent, driving innovation, automation, and best practice across the revenue integrity functions. • Ensures timely, accurate, and compliant completion of all charge capture, CDM maintenance, reconciliations, and revenue validation activities.