Achieve more offshore
Senior SQL Database Administrator
Location
Sri Lanka
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Senior SQL Database Administrator
Dijital Team
• Monitor the availability, performance, capacity and overall health of customer SQL Server environments. • Review and respond to alerts generated through database monitoring and service-management platforms. • Assess and triage database tickets according to impact, urgency and technical complexity. • Investigate availability, performance, connectivity, configuration and capacity issues. • Identify root causes and develop clear, technically appropriate resolution plans. • Resolve incidents within agreed service levels and maintain ownership through to completion. • Identify recurring alerts and incidents and recommend preventative or permanent solutions. • Install, configure, maintain, patch and upgrade SQL Server environments as required. • Investigate slow queries, blocking, deadlocks, resource contention and other performance challenges. • Review database configurations, indexing and performance settings and recommend improvements. • Manage database users, roles, permissions and access controls. • Support database migrations, environment changes and SQL Server version upgrades. • Configure and support High Availability and Disaster Recovery solutions. • Support database mirroring, replication and data synchronisation. • Monitor and validate backup, restoration and recovery processes. • Communicate findings, risks, recommended actions and progress updates directly to customers. • Work closely with customers, application teams, infrastructure teams and internal delivery resources. • Escalate highly complex or critical issues when additional expertise or resources are required. • Maintain accurate records of incidents, investigations, configurations, changes and resolutions. • Develop and maintain technical documentation, operating procedures and knowledge-base articles. • Identify opportunities to improve operational processes, database reliability and customer outcomes.
Job Requirements
- Senior-level experience administering and supporting production Microsoft SQL Server environments.
- Experience working across multiple SQL Server versions.
- Proven ability to monitor, assess, triage and resolve database incidents.
- Experience communicating directly with customers and business stakeholders during technical investigations.
- Demonstrated ownership of database issues from initial alert through to resolution and documentation.
- Strong Microsoft SQL Server administration, configuration, maintenance and troubleshooting expertise.
- High Availability and Disaster Recovery configuration and support.
- Experience with database mirroring, replication and data synchronisation.
- Database monitoring, alert assessment and incident triage.
- Root-cause investigation and development of technically sound resolution plans.
- SQL Server performance analysis and optimisation.
- Backup, restoration and recovery processes.
- Database patching, upgrades and version compatibility.
- User access, roles, permissions and database security controls.
- Strong technical documentation capabilities.
- Good understanding of incident, problem and change-management processes.
- Previous experience in an MSP or multi-customer support environment.
- Exposure to cloud-hosted or managed SQL database services.
- Experience with database migration or modernisation projects.
- Automation or scripting experience for database administration.
- Familiarity with ITIL-aligned service-management practices.
- Relevant Microsoft SQL Server or database certifications.
- Experience mentoring or providing technical guidance to junior database administrators or support engineers.
- Strong verbal and written communication skills with a collaborative approach.
- Confidence communicating technical findings, risks and resolution plans directly to customers.
- Proactive mindset with the ability to identify and progress the next action independently.
- Strong ownership and accountability throughout the investigation and resolution lifecycle.
- Sound judgement when navigating technical limitations, with the ability to implement appropriate workarounds and escalate when necessary.
- Calm and methodical approach when managing critical or high-impact incidents.
- Confident technical decision-making based on evidence and sound analysis.
- Strong organisational skills with the ability to manage competing priorities across multiple customer environments.
- Excellent documentation, prioritisation and time-management skills.
- Customer-focused and professional communication style.
Benefits
- Medical insurance from day one for you + spouse (or parents if unmarried)
- Generous OPD coverage from doctor visits to all your medical needs
- Home office setup allowance to build your ideal workspace
- Internet allowance to keep you connected
- Gym & wellness allowance to stay fit and balanced
- Regular team events & engagement activities
- Mental health & counseling support when you need it
- Reimbursement for industry certifications
- Open-door culture – your ideas and feedback always matter
- Flexible work – home or office, wherever you do your best work
- Rewards & recognition that actually recognize you
- Great christmas & financial year-end parties to unwind with your loved ones
Related Guides
Related Categories
Related Job Pages
More Database Administrator Jobs
Role Description - Analizar la estructura actual de bases de datos legadas y proponer estrategias de migración a nuevas arquitecturas en SQL Server. - Diseñar e implementar procesos de extracción, transformación y carga (ETL) para la consolidación de información histórica. - Realizar ingeniería inversa para documentar esquemas, dependencias y relaciones entre objetos. - Monitorear la ejecución y desempeño de las migraciones, proponiendo mejoras continuas en los procesos de carga y transformación. Qualifications - Experiencia mínima de 3 años administrando y desarrollando bases de datos en SQL Server (2012 a 2019). - Experiencia en migración de datos, ingeniería inversa y reingeniería de estructuras de base de datos. - Conocimiento avanzado en modelado de datos relacionales y optimización de consultas (query tuning). - Experiencia en estrategias de respaldo, restauración y mantenimiento de bases de datos. Requirements - Deseable: Experiencia en la creación de reportes y dashboards en Power BI para el análisis de datos migrados o de rendimiento de bases de datos.
Database Administrator – SQL, Epic Electronic Health Records
Saint Francis Health SystemSaint Francis Health System, founded in 1960, is a Catholic not-for-profit healthcare organization in Tulsa, Oklahoma. Centered around the 1,112-bed Saint Franc
• Manages the performance, security, and maintenance of databases within Saint Francis Health System (SFHS). • Ensures data integrity, perform system backups, optimizes performance, and supports users while ensuring compliance with relevant regulations. • Designs and implements database structures based on organizational requirements. • Conducts systems analysis to understand and address database needs in alignment with business processes. • Collaborates with stakeholders to gather and analyze business requirements for database solutions. • Analyzes and revises existing system logic difficulties for moderately complex workflows and systems. • Monitors and optimizes database performance, including tuning queries and database configurations. • Implements and manages security measures to protect sensitive data, including access controls and encryption. • Develops and maintains backup procedures and disaster recovery plans to ensure data availability and integrity. • Ensures data accuracy, consistency, and reliability within the database. • Maintains and updates SQL code to correct errors and enhance functionality. • Ensures compliance with relevant regulations and standards and assists with audits. • Partners with business process experts to learn and understand database problems, making recommendations for enhancements and solutions. • Plans for future database capacity and storage needs, assessing current usage and forecasting growth. • Troubleshoots and resolves database related issues to minimize downtime and data loss.
• Own the migration of OEC’s database workloads to AWS managed services • Plan and execute database migrations to AWS using DMS and SCT • Architect and operate AWS managed database environments • Implement and maintain database infrastructure as code using Terraform • Lead cross-functional incident response and formal root cause analysis • Manage database systems for resiliency, scalability, performance, and availability • Enforce data governance and security using AWS tools • Mentor and coach junior and mid-level DBAs
Database Administrator
LoadSpring SolutionsGlobal market leader in cloud-based project management solutions. Intersecting business and data
• Track and maintain database standards. • Follow governance policies and best practices for database management and usage across the enterprise. • Perform installation and upgrades of the database server and application tools on time and per standards. • Enforce controls and monitor user access to the database. • Implement security measures to safeguard the database. • Monitor the performance, security, and uptime of all database systems. • Ensure that patches are identified and applied to systems in line with documented security and database best practices. • Assist in the creation and maintenance of comprehensive documentation for database configurations, processes, and procedures. • Maintain database backup and recovery plans to safeguard critical data against loss or corruption. • Follow Change Management processes to implement database configuration changes. • Follow Problem Management processes to troubleshoot and resolve recurring issues. • Proactively monitor and respond to database alerts. • Respond to and resolve tickets and new build requests within SLA guidelines. • Act as a mentor within the DBA team and broader organization, providing guidance, training, and knowledge sharing. • On-call rotation to ensure 24 x 7 support of database operations.



