Aviary logo
Aviary

Better Business Banking

Patient Growth Specialist

Location

United States

Posted

6 days ago

Salary

$30 / hour

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Patient Growth Specialist

Aviary

• Make high-volume outbound cold calls to prospective patients • Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program • Confidently explain program benefits, expectations, and next steps • Assist patients with mobile app downloads, account setup, and basic technical troubleshooting • Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows • Accurately document call outcomes, patient status, and next steps in internal systems • Meet or exceed daily call volume and enrollment targets • Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience

Job Requirements

  • Bachelor’s degree (required)
  • Proven experience in cold calling, outbound sales, or high-volume call environments
  • Strong verbal communication skills with the ability to build trust quickly over the phone
  • Comfort handling objections and motivating patients to take action
  • Ability to perform in a metrics-driven, fast-paced environment
  • Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
  • Reliable internet connection and a quiet, professional home workspace

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