Creating components you can count on.
Sales Account Manager
Location
Kentucky
Posted
3 days ago
Salary
$0 - $120K / year
Seniority
Senior
Job Description
Sales Account Manager
SSW Advanced Technologies
• Serve as the primary Account Manager for 2 appliance customer accounts. • Build and maintain strong customer relationships across purchasing, engineering, quality, and operations functions. • Track and manage account performance through a disciplined, data-based approach. • Maintain accurate CRM documentation, account activity records, and customer communication logs. • Monitor quote activity, track win/loss results, and identify opportunities to improve commercial performance. • Analyze customer trends, market share, revenue performance, and pricing strategies. • Support and lead Quarterly Business Reviews (QBRs) with customers and internal stakeholders. • Manage excess and obsolete (E&O) inventory issues and coordinate recovery plans when required. • Develop account forecasts and support sales planning activities. • Coordinate customer requests and issue resolution with engineering, operations, quality, supply chain, and plant teams. • Prepare and present account performance reports, business analyses, and customer updates. • Identify growth opportunities and support new business development efforts within assigned accounts. • Travel regularly to customer and manufacturing locations throughout the United States and Mexico.
Job Requirements
- Bachelor's degree in Business, Engineering, Supply Chain, Marketing, or related field.
- Bilingual in English and Spanish (required).
- 3–8 years of experience in account management, customer service, sales support, program management, or commercial operations.
- Strong analytical and critical thinking skills.
- Experience working with CRM systems and customer account documentation.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Ability to interpret and communicate business data effectively.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Valid passport or ability to obtain one.
- Willingness to travel domestically and internationally.
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