Role Description Be part of a team that values safety, inclusion, and excellence. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world. BNSF | Tech is the technology division making BNSF the preeminent freight and mobility company in North America. If you are passionate about making a difference and eager to advance your career in a dynamic and supportive environment, we want you on our team! Key responsibilities may include: - As a junior engineer in our teams, you will have the opportunity to learn, develop and deliver high-quality software that is highly visible. - Delivery of innovative projects that directly impact our railroad logistics to effectively serve our customers to move freight on time. - Involvement in developing and deploying software for our core freight movement operations that spans across platform, product, and enterprise engineering. - This is a full-stack engineering role, focused on building and operating large scale distributed systems. - Write production-quality code for well-defined tasks. - Follow team coding standards and processes. - Participate in design reviews to learn best practices. - Write and maintain unit/integration tests. - Debug and fix straightforward issues. - Seek feedback proactively and apply it to improve. - Develop APIs, automation, and tools to improve platform integration. - Build and maintain monitoring and alerting systems for services. - Collaborate with application teams to enhance reliability and performance. - Design and operate scalable systems across data centers, edge devices, and the cloud. - Work with BNSF teams to create products that improve rail network operations. - Innovate in distributed computing and drive industry transformation. - Build solutions for high-speed, large-scale predictions on distributed systems. - Solve broad challenges by coding effective solutions in an agile environment. - Demonstrate operational excellence by monitoring, troubleshooting, and resolving production issues, including participating in a 24/7 on-call rotation. Qualifications - Authorized to work in the US. - Bachelor's degree or higher in computer science or a related field OR 2 years of software development relevant experience without a Bachelor's degree. - Experience programming in at least one modern language (e.g., Java, JavaScript, TypeScript, etc.). - Experience with developing, testing, and deploying high-quality software in production systems. - Familiarity with observability stacks (e.g., Prometheus, Grafana, OpenTelemetry). - Experience with secure coding practices. - Ability to work in cross-functional teams and communicate with stakeholders. - Experience participating in design reviews, incident retrospectives, or RFC processes. - Demonstrated ability to learn new technical concepts and to adapt to new technologies quickly. - Strong communication and collaboration skills. Requirements - Bachelor’s degree or higher in computer science, or related field (preferred). - Able to work now and in the future without BNSF’s assistance in obtaining, maintaining, or extending employment authorization. - Engineering experience with a public PaaS or cloud provider (AWS, Azure, or GCP). - Interest in sustainable infrastructure and cost/resource awareness. - Experience with single-pane-of-glass management platforms or control planes for distributed systems. - Familiarity with frameworks like React, Angular, Node.js, Spring Boot. - Prior experience developing and delivering highly reliable distributed systems in a production environment. Benefits - An industry-leading 401(k) and renowned Railroad Retirement program. - A range of robust health care options for you and your dependents, including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options. - Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost. - Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match). - Access to discounts on travel, gym memberships, counseling services, and wellness support. - Annual bonus (Incentive Compensation Program). - Generous leave / time off policies.

Role Description Seeking an experienced Enterprise Agility Platform Subject Matter Expert (SME) to support a Department of Veterans Affairs modernization initiative. This is not a Scrum Master, Agile Coach, or Project Manager position. We are seeking a technical platform expert who understands Enterprise Agility Platform administration, workflow configuration, governance, reporting, troubleshooting, user support, and enterprise optimization. As the Agility Platform SME, you will serve as the primary technical authority responsible for the administration, configuration, optimization, and support of the enterprise Agility platform. You will collaborate with Scrum teams, Product Owners, engineering organizations, and leadership to ensure the platform is configured to meet business objectives while continuously improving team productivity and Agile delivery processes. Primary Responsibilities - Serve as the organization's Subject Matter Expert (SME) for the Agility platform. - Configure and administer enterprise Agility environments. - Design, maintain, and optimize workflows that support Agile software delivery. - Configure user permissions, security roles, dashboards, reports, templates, and project structures. - Partner with engineering leadership, Product Owners, Scrum Masters, and development teams to maximize the effectiveness of the platform. - Analyze existing platform usage and recommend improvements that increase productivity and reporting capabilities. - Troubleshoot complex platform issues and serve as the highest level of technical support for Agility-related problems. - Develop standards, governance, documentation, and best practices for enterprise Agility platform administration. - Lead user onboarding, mentoring, and training sessions for project teams and stakeholders. - Collaborate with technical teams regarding integrations and data management. - Support enterprise Agile transformation initiatives and continuous process improvement. - Identify opportunities to automate or streamline platform administration. - Serve as the trusted advisor for all Agility platform capabilities and future enhancements. Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience). - Expert-level experience administering and supporting the Agility platform in an enterprise environment. - Demonstrated experience configuring enterprise Agile management platforms. - Experience designing workflows, permissions, dashboards, reporting, and platform governance. - Proven ability to troubleshoot and resolve complex platform issues. - Experience supporting multiple Scrum teams simultaneously. - Strong understanding of Agile and Scrum methodologies. - Experience developing user documentation and delivering end-user training. - Excellent communication skills with both technical and non-technical stakeholders. - Experience collaborating with software engineering, product management, and PMO organizations. - Strong experience with SQL Server Integration Services (SSIS). Preferred Qualifications - Experience supporting Department of Veterans Affairs (VA) or other Federal Government programs. - Experience supporting enterprise Agile transformations. - Experience migrating organizations from Jira or similar Agile platforms. - Experience integrating Agile platforms with enterprise reporting or development tools. - Experience supporting software modernization programs. - Experience developing enterprise governance standards for Agile tooling. Benefits - Competitive Salary - Medical, Dental & Vision Insurance - Life Insurance - Short-Term & Long-Term Disability - 401(k) with Company Match - Paid Vacation - Paid Sick Leave - Paid Holidays - Tuition Reimbursement - Professional Development - Employee Assistance Program (EAP) Equal Opportunity Employer Fathom Management is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

• Build and maintain core application workflows • Improve LLM-powered product logic • Extend configuration-driven multi-tenant architecture • Enhance operational tooling and internal UX • Focus on testing and reliability

• Design, develop and operationally manage automated, resilient, high availability, self-healing, secure platforms with native-AI capabilities for IT needs, serving both internal as well as customer business capabilities. • Develop, and manage the Observability OpenTelemetry Central Backend Stack: Grafana Enterprise, Mimir, Loki, Tempo, and Alertmanager on Kubernetes/RKE2 via Helm and GitLab CI-CD. • Build and manage iaC and CI-CD for automated provisiong and deployment, including Terraform modules for Infra/VM/storage provisioning, Ansible AWX playbooks for OS/App bootstrap, ArgoCD and Helm for Kubernetes configuration. • Develop and manage OpenTelemetry Prometheus scrape profile library including SNMP exporters, REST API exporters, and cloud provider exporters (CloudWatch, Azure Monitor, GCP) for multiple device classes. • Develop AIOps capabilities on platforms for e.g Observability use-cases: anomaly detection integrations, event correlation rules in Alertmanager, and synthetic monitoring patterns to reduce alert noise. • Configure and maintain Zabbix auto-discovery: network range scanning, device classification, and Prometheus service discovery integration. • Build and harden Edge Stack deployments (Prometheus + OTel collector) per data center site using GitOps templates. • Integrate Alertmanager with ServiceNow: webhook routing, ticket enrichment, auto-close logic, and escalation policy configuration. • Maintain platform security: Conjur/CyberArk secret injection at runtime, mTLS between stack components, RBAC in Grafana Enterprise. • Author and maintain Grafana dashboards in JSON/GitLab — facility overview, network health, RED metrics, application telemetry. • Mentor mid-level engineers, lead code reviews, and establish engineering standards for the team. • Represent platform engineering in cross-functional architecture reviews and executive-level program updates. • Perform other duties as required and assigned.