This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Tiger Analytics is looking for experienced Lead Business Systems Analyst to join our team in a fully remote capacity. The ideal candidate will have strong expertise in Trintech Frontier (Fiserv), experience leading system upgrades and deployments, and the ability to collaborate cross-functionally with technical and business stakeholders. This role requires strong analytical skills, application lifecycle experience, and hands-on involvement in testing and release processes. - Lead requirements gathering, analysis, and documentation for system enhancements and upgrades - Act as the primary liaison between business stakeholders and technical teams - Support application upgrades, system deployments, and release management activities - Create and manage user stories, acceptance criteria, and workflows in Jira - Coordinate and execute testing efforts (SIT/UAT), ensuring system stability and quality - Identify process improvement opportunities and recommend system enhancements - Provide production support and troubleshoot system-related issues Qualifications - 7–10 years of Business Systems Analysis experience - Strong understanding of enterprise financial systems - Excellent stakeholder communication and documentation skills - Experience working in Agile environments Company Description Tiger Analytics is a fast-growing advanced analytics consulting firm, recognized as a trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data.

Clinical Systems Analyst (Epic Beaker AP or CP) Job Summary The Clinical Systems Analyst reports directly to the Chief Services Officer. The Clinical Systems Analyst will design and perform all aspects of Information Systems and related activities associated with clinical procedures, quality control processes, performance improvement activities and connectivity to other systems. Job Duties and Responsibilities - Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions - Design, manage, and oversee projects and tasks for our clients - Configure, build, document, test, modify, and maintain software applications - Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers - Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software - collaborate loosely with client’s technical team to maintain continuity of process - Conduct system enhancements/new features, build, upgrades/quarterly updates and optimizations - Analyze business requirements and translate into system requirements making necessary revisions to system logic - Perform system customizations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows - Abide by HIPAA regulations of confidentiality for all activities and information accessed - Participate in the development of tools and training for end users’ competencies - Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment - Establish concise ad-hoc reports - Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. Actively work with Chief Services Officer and clients to determine and or adjust project priorities - Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients - Provide technical support to our clients - Provide information and training related to Information Systems to our clients - Problem solves for clients - Develop and maintain good relationships with clients and clients’ staff - Other tasks and projects as assigned by the CEO, or the Chief Services Officer Job Qualifications Education & Experience - Bachelor’s Degree (Preferred) - Epic Beaker AP or CP Certification (Required) - Medical Technologist Degree (e.g., MT, MLT, MLS, etc.) (Preferred) - Minimum 3 years of experience in Clinical Processes (Required) - Minimum 2 years of experience in Laboratory Information Systems (Required) - Minimum 3 years of Data Innovations Instrument Manager experience, including Rules (Preferred) - Minimum 2 years of Epic Beaker CP and/or AP experience to include build, implementation, support and hands on end-user experience - Knowledge of clinical standards, documentation methods and existing practices - Demonstrated technical skills and aptitudes related to all computer related activities - Demonstrated ability to understand all laboratory related computer applications, and the ability to learn and apply new applications and programs Competencies - Ability to handle confidential information - Ability to work independently but also as part of a collaborative team - Ability to work around infectious biological specimens, caustics, toxic chemicals and irritants appropriately and safely - Ability to multitask in a fast-paced environment with rapidly changing priorities - Exceptional verbal and written communication skills - Strong organizational skills - Experience with Microsoft 365 - Ability to work remotely - Ability to travel up to 25%

• Analyze complex data from web analytics, journey analytics, and survey platforms to uncover meaningful patterns and insights. • Translate data into stories that connect technical findings to client business goals in language stakeholders understand. • Develop test-and-learn plans based on insights to help clients optimize their content and marketing strategies. • Collaborate with Customer Success Managers to tailor reports, insights, and recommendations to each client team's objectives and context. • Support client meetings as needed to help Customer Success Managers communicate findings and answer technical questions. • Ensure data quality and rigor by maintaining high standards for data cleanliness, accuracy, and statistical validity. • Challenge assumptions by questioning data anomalies and digging deeper to uncover the "why" behind the numbers. • Visualize insights through compelling dashboards, reports, and presentations that make complex data accessible.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role you will: - Analyze workforce capacity, utilization, and demand trends to support data‑driven planning and decision‑making - Build and maintain dashboards and reports that provide visibility into workforce health and performance - Support workforce forecasting and scenario analysis aligned to business and operational priorities - Partner with HR, Operations, and Finance to translate workforce data into actionable insights - Identify workforce risks and optimization opportunities and communicate findings clearly to leaders - Present analytical insights to both technical and non‑technical stakeholders Qualifications - 3+ years of experience in analytics, business intelligence, workforce analytics, or a related field - Proficient in tools such as Excel and SQL; experience with Python or R is a plus - Experience using data visualization tools like Tableau or Power BI - Comfortable working with ambiguity and open‑ended analytical questions - Detail‑oriented and committed to data accuracy and integrity - Ability to communicate complex information clearly and effectively - Bachelor’s degree in a quantitative field or equivalent experience - Effective collaboration across teams and functions - Demonstrates integrity and alignment with Edmentum’s mission and values - Willingness to take on evolving responsibilities based on business needs Benefits - Comprehensive medical, dental, and vision insurance with various plan options - 401(k) retirement plan with company matching - Flexible Time Away Program - 10 paid holidays, 2 floating holidays, and 1 wellness day - Winter office closure at the end of December - Resources to promote wellness, ensuring support both professionally and personally Company Description Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students.