• Serve as a technical resource for clients across the Heartland region, delivering hands-on support, design guidance, and security best practices in the network security domain • Collaborate with sales teams to scope solutions, conduct technical discovery, and present security architectures that align with client business objectives • Build and maintain deep expertise in network security platforms, translating technical capabilities into strategic business outcomes for clients • Develop trusted advisor relationships with client stakeholders by demonstrating empathy, active listening, and a genuine commitment to solving their challenges • Produce clear, concise documentation including security assessments, architecture recommendations, and implementation guides • Continuously expand your knowledge across adjacent security domains, working toward becoming a well-rounded security strategist • Embrace emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes

Role Description Would you like to help organizations secure the APIs, AI applications, and agentic systems that power modern business? Are you excited about turning hands-on security expertise into credible technical content, demonstrations, and product marketing programs? As APIs and AI agents transform how digital experiences and business processes are built, they also expand the attack surface and introduce new security risks. This role helps customers, partners, and internal teams understand and evaluate Akamai's API, AI, and agentic security solutions through technically credible demonstrations, content, enablement, and thought leadership. By building and operating products in practical environments, you will help showcase how Akamai protects modern applications, APIs, and agent-driven interactions. As the technical voice of the Security Product Marketing team, you will: - Develop implementation-level expertise in Akamai's API Security portfolio and emerging AI and agent security capabilities. - Work across Product Marketing, Product Management, Engineering, and Solution Engineering to translate hands-on product knowledge into clear technical positioning, proof, demonstrations, and reusable assets. - Provide the technical depth, evidence, validation, and demonstrations that make product narratives, launches, campaigns, and sales programs credible with technical buyers. As a Technical Marketing Engineer, you will be responsible for: - Deploying, configuring, and operating Akamai security products in lab and production-like environments to understand and document capabilities, limitations, integration requirements, and configuration patterns. - Building and maintaining proof-of-concept environments, reference architectures, API attack simulations, and agentic workflow scenarios that demonstrate real-world security challenges. - Creating reusable product demonstrations, hands-on labs, workshops, technical training, and proof-of-concept playbooks for customers, partners, and field teams. - Partnering with Product Marketing to translate product capabilities into technical positioning, solution briefs, launch and campaign content, sales narratives, and other assets for technical buyers. - Developing technical blogs, white papers, implementation guides, integration documentation, and architecture content for API Security, Application Security, and AI and agent security solutions. - Reviewing and validating technical claims in messaging, sales enablement, launch materials, and analyst content to ensure they are accurate, defensible, and supported by product capabilities. - Delivering product demonstrations, technical-buyer briefings, analyst technical deep dives, presentations, and workshops for customers, partners, internal stakeholders, security practitioner communities, and select industry events. - Collaborating with Product Management, Engineering, and Solution Engineering to understand the roadmap, test product capabilities and limits, and translate customer and field feedback into actionable product input. Qualifications - 8 years of relevant experience in a hands-on role such as Technical Marketing Engineer, Solutions Engineer, Solutions Architect, Security Engineer, Systems Engineer, DevOps or Platform Engineer, or Technical Product Manager. - Customer-facing or market-facing experience and a Bachelor’s degree or its equivalent. - Hands-on experience or strong working knowledge of AI agents, large language model (LLM) application security, agent discovery, agent-to-tool and agent-to-API interactions. - Expertise in API Security, Web Application and API Protection (WAAP), the OWASP API Security Top 10, API gateways, runtime security, and traffic analysis. - Ability to independently deploy, configure, operate, and troubleshoot security, cloud, or application infrastructure. - Experience in building compelling demonstrations, proof-of-concept environments, hands-on labs, and technical content that simplify complex security concepts and connect product capabilities to customer challenges. - Effective communication of complex technical information to security practitioners, architects, executives, analysts, and cross-functional teams. - Application of curiosity, sound judgement, and independent problem-solving in rapidly evolving environments. Benefits - Industry-leading benefits including healthcare. - 401K savings plan. - Company holidays. - Vacation (in the form of PTO). - Sick time. - Family-friendly benefits including parental leave. - Employee assistance program focusing on mental and financial wellness. - Eligibility requirements apply. Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $119,600 - $215,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

• Handle configuration requests, incidents, planned tasks and network security-related problems, collecting information from clients or other internal teams such as NOC and SOC. • Produce analytical reports or RCAs, prepare technical opinions, and review reports created by other analysts, ensuring clear and formal communication. • Ensure SLA compliance by receiving, recording and resolving requests, with a primary focus on delivery quality and customer satisfaction. • Support other teams in implementing new features and propose process and practice improvements. • Create routine security and health checks for assets, maintain and update the knowledge base, and develop documentation for performed activities. • Analyze and process security incidents, determining the best approach for resolution. • Contribute to implementing security improvements and enhancements to technical support processes, collaborating with Security and Infrastructure teams. • Monitor and support the procurement team in the equipment licensing process.

• Consulting: You take the lead in our ongoing projects and advise our clients on SAP authorizations and SAP security. • Design and Development: You create authorization and security concepts for SAP S/4HANA transformation projects and implement them in our clients' systems. • Team Coordination: You coordinate tasks within our team and coach junior staff toward senior-level skills. • Impact & Short Decision-Making Paths: Your ideas have a direct influence on the success of the startup.